- 10400 US-12, Naches, WA 98937
- Commercial Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- TPO Roof
- Asphalt Shingle Roof
At Oak Creek Ace Hardware, located in Naches, Washington, we pride ourselves on our comprehensive range of services tailored to meet both residential and commercial needs. Our expertise spans emergency roof repairs, roof waterproofing, skylight installations and repairs, gutter cleaning, and roof leak repairs. This versatility allows us to tackle complex projects with a well-coordinated approach, ensuring we deliver durable results that stand the test of time. Our commitment to organization and attention to detail means that every project is handled with the utmost care, allowing us to provide long-term value for our clients.
Whether you're facing a roofing emergency or planning a renovation, our knowledgeable team is here to guide you through the process. We understand the importance of reliable service and strive to make every interaction a positive one, ensuring that your needs are met efficiently and effectively.
Customer feedback on the hardware store is mixed, with a notable divide between positive and negative experiences. Many reviews highlight excellent customer service, with staff members described as helpful, knowledgeable, and friendly, significantly enhancing the shopping experience. However, several reviews express frustration over inadequate assistance, poor product quality, and disappointing return policies, which detracted from customer satisfaction. While some patrons appreciate the store's convenience and product variety, the negative experiences regarding service and product issues cannot be ignored, suggesting areas for improvement in both customer service and inventory management.
- The staff has always been very cheerful and helpful.
- Incredible customer service, professionalism, and friendly smiles.
- They always have the bait I need.
- Quick and convenient hardware store.
- Everything you need and more!
- Customer service there is terrible.
- I couldn't find a receipt, so I'm out what I paid.
- Not really helpful when asked to order more hardware.
- They never have more than one of what you need.
- The cord was warm and hot to the touch at heater end.

This is a horrible store to get help in. Customer service there is terrible. Even when you ask for help you don’t get it. We went there today and the worker said we should have that sink part so we told him we didn’t see any and he just stood there not offering to help us. I told him don’t offer to help us or anything!!! So we went to Selah to Helms where the customer service is great and they have what you need! The Naches hardware store never has anything you need and if they do they never have more then one so if you need 2 your out of luck!!

The ppl that worked there were helpful kind and knowledgeable of the products that were being sold. Very clean store.

Chris, Mike, and Greg, were all so very helpful when my family was in desperate need of large electric heater! They searched high and low for exactly what was needed, called me back when they located it, and even carried the unit out to my car for me! Highly recommended for excellent customer service, professionalism, and friendly smiles.
- 10400 US-12, Naches, WA 98937
- Commercial Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- TPO Roof
- Asphalt Shingle Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.