- 10400 US-12, Naches, WA 98937
- Commercial Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- TPO Roof
- Asphalt Shingle Roof
About the Business
At Oak Creek Ace Hardware, located in Naches, Washington, we pride ourselves on our comprehensive range of services tailored to meet both residential and commercial needs. Our expertise spans emergency roof repairs, roof waterproofing, skylight installations and repairs, gutter cleaning, and roof leak repairs. This versatility allows us to tackle complex projects with a well-coordinated approach, ensuring we deliver durable results that stand the test of time. Our commitment to organization and attention to detail means that every project is handled with the utmost care, allowing us to provide long-term value for our clients.
Whether you're facing a roofing emergency or planning a renovation, our knowledgeable team is here to guide you through the process. We understand the importance of reliable service and strive to make every interaction a positive one, ensuring that your needs are met efficiently and effectively.
What people say about “Oak Creek Ace Hardware”?
Customer feedback on the hardware store is mixed, with a notable divide between positive and negative experiences. Many reviews highlight excellent customer service, with staff members described as helpful, knowledgeable, and friendly, significantly enhancing the shopping experience. However, several reviews express frustration over inadequate assistance, poor product quality, and disappointing return policies, which detracted from customer satisfaction. While some patrons appreciate the store's convenience and product variety, the negative experiences regarding service and product issues cannot be ignored, suggesting areas for improvement in both customer service and inventory management.
What Users Like The Most
- The staff has always been very cheerful and helpful.
- Incredible customer service, professionalism, and friendly smiles.
- They always have the bait I need.
- Quick and convenient hardware store.
- Everything you need and more!
What Users Like The Least
- Customer service there is terrible.
- I couldn't find a receipt, so I'm out what I paid.
- Not really helpful when asked to order more hardware.
- They never have more than one of what you need.
- The cord was warm and hot to the touch at heater end.
Recommended Reviews
This is a horrible store to get help in. Customer service there is terrible. Even when you ask for help you don’t get it. We went there today and the worker said we should have that sink part so we told him we didn’t see any and he just stood there not offering to help us. I told him don’t offer to help us or anything!!! So we went to Selah to Helms where the customer service is great and they have what you need! The Naches hardware store never has anything you need and if they do they never have more then one so if you need 2 your out of luck!!
The ppl that worked there were helpful kind and knowledgeable of the products that were being sold. Very clean store.
Chris, Mike, and Greg, were all so very helpful when my family was in desperate need of large electric heater! They searched high and low for exactly what was needed, called me back when they located it, and even carried the unit out to my car for me! Highly recommended for excellent customer service, professionalism, and friendly smiles.
- 10400 US-12, Naches, WA 98937
- Commercial Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- TPO Roof
- Asphalt Shingle Roof