- 4 Blacksmith Dr, Ledyard, CT 06339
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Nutmeg Building & Remodeling LLC”?
Customer reviews for Nutmeg Building and Remodeling reflect a predominantly positive sentiment, highlighting their exceptional customer service, prompt communication, and quality of work. Many customers praised the responsiveness and professionalism of the team, particularly Denise, who is noted for her attention to detail and willingness to accommodate client needs. However, some negative reviews indicate serious concerns regarding workmanship, accountability, and follow-up after payment, which detracts from the overall perception. While the majority of experiences were positive, the significant issues raised in the negative reviews warrant caution for potential clients.
What Users Like The Most
- Denise was knowledgeable, kind, responsive, and such a huge help.
- Nutmeg is the best!! I’m a very detail person and every last detail was taken care of.
- They always make sure the customer is happy with the work.
- I have always found Denise to be honest, fair, and easy to communicate with.
- They took care of calling in a plumber and were conscientious enough to get a cleaner in for mold control.
What Users Like The Least
- The workmanship was poor at times and the company argued that it was normal.
- I had a difficult time getting things corrected.
- They never called us back and their worker eventually stopped messaging us back.
- Damage was done to parts of my house that were not being renovated.
- They are overpriced and not consistent enough to ever use again.
Recommended Reviews
I walked into my bathroom this morning - radiant heat floors warming my cold toes - and thought, “Wow, this is my happy place.” Then I walked over to my closet, picked out clothes that I could see matched, sat on my built in bench and thought, “No, THIS is my happy place!” Good news is that I was right both times. We bought our house 10 years ago, complete with its 1991 pink-tiled garden tub, step-in wire shelf closet, smaller-than-a-phone-booth shower and air of desperate sadness. But there were other projects to do, so our bathroom waited…until now. This remodel has changed my life, and it’s Denise Nott and her team at Nutmeg that made it all happen. They were professional, innovative, done on time (even with my changes), under budget and wonderful human beings throughout the process to work with. I can’t tell you how much differently my day starts and ends. My life is simplified. It feels good. Thanks, Denise, Kevin and Nelson and the crew. You’re amazing! I’d give you 10 stars if I could!
My parents, who are in there 80's, had a tree from the vacant lot next door come down that ripped electrical and communications cables, clapboards and sections of the eave at the highest peak of their home, right off the end of their house. Denise was out the morning my dad called. Denise was able to get carpenters and electricians lined up very quickly. She and was knowledgeable, kind, responsive, and such a huge help. The crews that came out to do the work were skilled, efficient and reliable. So grateful she was able to get them up and running so fast.
I should have taken care of this in 2015, when they “remodeled” my first home. I didn’t even pick them, they were in with the awful realtor who tried to make me bid an extra $2000 for this house. They did the work in April 2015 and in September 2015 while my daughter was in labor, her newly”remodeled “ room in the basement flooded. They came with a wet vac. When I asked them who is responsible, they told me I was. There’s not enough room to say anymore, but the lawyer I spoke a couple of years ago wanted to take the case so badly, but unfortunately statute of limitations had just passed. I’m glad a lot of people are opening their eyes and looking for others. I just wish I knew more. I can only blame me. Oh and they only gave me a choice of flooring, every time I walk in the kitchen it reminds me of a muddy cow farm pressed down tightly.
- 4 Blacksmith Dr, Ledyard, CT 06339
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured