Logo of North Sound Services llc

North Sound Services llc

  • 6067 Portal Way APT 1, Ferndale, WA 98248
  • Financing Available
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At North Sound Services LLC, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Ferndale, Washington, we specialize in a comprehensive range of services, including roof installation, emergency roof repair, roof coating, waterproofing, skylight installation, gutter repair, and water damage repair. Our well-coordinated team is adept at managing both residential and commercial projects, ensuring that we deliver durable and high-quality results from start to finish. Our commitment to organization and attention to detail allows us to tackle complex jobs with confidence.

We understand the importance of reliability, and we work diligently to ensure that every project meets our high standards. Whether you are a homeowner or a business in Ferndale or the surrounding regions, we are equipped to provide long-term value through our thorough approach and consistent results.

What people say about “North Sound Services llc”?

Customer feedback reveals significant concerns regarding communication and warranty support from the company. Several reviews mention difficulties in reaching the company for service follow-ups, with customers reporting no responses to multiple calls. Complaints about workmanship and unprofessional handling of issues abound, indicating a lack of accountability. However, a few positive reviews highlight specific instances of responsive service and quality work by certain technicians, suggesting that experiences may vary.

What Users Like The Most

  • I appreciate these guys going above and beyond.
  • Very happy with the service we received from North Sound Services, knowledgeable and professional technician with over 30 yrs experience.
  • George, the owner, was involved throughout the whole process and always available.

What Users Like The Least

  • Their warranty is really bad as well.
  • They never answer the phone.
  • It puts a pit in my stomach that he was paid and a...

Recommended Reviews

Overall Company Rating
Average 3.0
Out of 6 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Zoda Webb
Jun 10, 2023

After 2 years our roof is leaking, we tried to call them since April and can't get a call back. Their warranty is really bad as well. It only applies to the first owner, so if you buy a house with their owner their warranty doesn't extend to you...Figure that

Zane Webb
Jun 1, 2023

They performed work for the previous home owner less than a year ago however I can smell moisture in one room already. We have called them to come check their work however they never answer the phone. They don't even know who we are and they still don't answer our calls. For all they know we could have been new customers. How do these guys even make money?

Scummy contractors, unwilling to uphold their warranty claims and avoiding contact with us. We have tried calling them at least 10 times over the course of a few months and no response or answer.

Paul G
Oct 26, 2022

I have to say that George and Michael do great work. I did have a little bit of an issue because my roof in particular is funky. They addressed it right away and were very professional and responsive. It is hard to find anyone who stands behind their work anymore. I appreciate these guys going above and beyond.

Sheila Roark
Sep 6, 2022

NSS installed our roof and gutters. They damaged our siding while in the process and took 4 months to replace, and did a terrible job. The gutters were failing immediately. They spray painted the corners, so now we have peeled off white corners which are supposed to be black. It’s the most unprofessional job. I’ve called George every week for 9 months. At first he was full of false promises, then he made excuses, then he got mad at me and acted like we weren’t being reasonable since he couldn’t find reliable help, then he just quit responding. It puts a pit in my stomach that he was paid and all this time it hasn’t been taken care of and now we have to get lawyers involved. Never in my life have a dealt with such a negligent and disrespectful contractor.

Laura A Potter
Dec 23, 2021

Very happy with the service we received from North Sound Services, knowledgeable and professional technician with over 30 yrs experience with commercial kitchen equipment. Very satisfied, we will be using them again

Bob Stewart
Mar 29, 2021

North Sound Services installed a new roof and converted Dutch gutters to conventional gutters on my old house, plus installed TPO on the flat carport. It required tearing off five layers of the the old roof!, And revealed unexpected extensive damage underneath. George, the owner, was involved throughout the whole process and always available. He was extremely reasonable on the extra labor and material charges required to do the repairs and I feel like it was done right. He called me daily with updates and sent pictures. When I went by in person, the foreman, his son Michael, always took time to explain everything to me. I would definitely use North Sound Services again.

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137 locals recently requested a quote
  • 6067 Portal Way APT 1, Ferndale, WA 98248
  • Financing Available
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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