Logo of Norstar Heating & Cooling (Independent Electric d.b.a)

Norstar Heating & Cooling (Independent Electric d.b.a)

  • 662 S Main St, Colville, WA 99114
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Norstar Heating & Cooling, we pride ourselves on our comprehensive range of services, specializing in emergency roof repair, roof maintenance, and gutter solutions. Based in Colville, Washington, we serve the surrounding areas with a commitment to excellence in both residential and commercial projects. Our expertise extends to roof deck repair and gutter installation, ensuring that we can manage complex tasks from start to finish. Our organization and attention to detail set us apart, allowing us to deliver durable results that stand the test of time.

We understand the importance of clear communication and thorough explanations, which helps our clients make informed decisions regarding their heating and cooling needs. With a well-coordinated team at the helm, we are dedicated to providing high-quality service that reflects our reliability and technical proficiency. Whether you need routine maintenance or urgent repairs, we are equipped to handle it all with precision and care.

What people say about “Norstar Heating & Cooling (Independent Electric d.b.a)”?

Customer reviews for Norstar Heating and Cooling are overwhelmingly positive, highlighting the exceptional quality of service and communication. Customers frequently commend the technicians for their professionalism, thoroughness, and ability to explain issues clearly. Many appreciated the prompt response times, with several mentioning same-day service for urgent repairs. Overall, the company is regarded as reliable and efficient, with clients expressing satisfaction in both the customer service and the technical expertise demonstrated by the team.

What Users Like The Most
  • The technicians were professional, knowledgeable and very personable.
  • They had great communication with us for when the water heater would be in.
  • I called them in the morning and in few hours they were at my door.
  • Chase showed up on time and worked efficiently for his allotted time.
  • Elias was prompt, courteous and knowledgeable.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 43 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Bonnie Johnston
Aug 5, 2025

Brian was wonderful--very thorough, and he explained everything in detail so we understood what was going on with both our furnace and our fireplace, talking us through multiple scenarios before we made a decision on how to handle the repairs. We couldn't be happier. Highly recommend!

Peter Schuerman
Aug 1, 2025

Brian Maners came to service our furnace and living room gas heater, and we couldn’t be more satisfied. He did an excellent job diagnosing the issues and clearly explaining what was going on. He identified the malfunctioning parts and provided a very reasonable estimate for the repairs. His professionalism, clarity, and thoroughness were much appreciated. Highly recommend!

Jillian Thorson
Jul 29, 2025

Norstar Heating and Cooling was amazing! We had a complicated dryer situation. The technicians were professional, knowledgeable and very personable. What was supposed to be a simple duct cleanout turned into a major repair and the technicians were very good and executed the project with efficiency and accuracy. When they were finished, they thoroughly cleaned everything up. I would highly recommend Norstar for your home repair needs. Jillian Thorson-Friedman and Malcolm Friedman.

Kim Moorhead
Jul 18, 2025

We purchased a gift certificate for a new hot water heater plus installation. They had great communication with us for when the water heater would be in, made appointments with us, completed the install and the guys were amazing! Clean, friendly, efficient and thorough! Highly recommend service from Norstar!

Tiffany Christiancy
Jul 15, 2025

Brian was absolutely amazing! We have been in our house about a month and the ac stopped working. They came and fixed it and also gave me pointers to keep our system working properly. Amazing company and service!

Mitch Palmer
Jul 11, 2025

Did a great job. Found the problem, had the parts, and after two weeks of no ac, all is good! Thank you Norstar!

Joseph Usvat
Jun 24, 2025

I call them in the morning and in few hours they were at my door. They were right to work on the problem and told me what to fix. Great service. Will use again.

Bradley Pinnell
Jun 17, 2025

David is a competent experienced HVAC technician. I would recommend him to any customer. I had a freeze dryer problem.

Mary Kingl
May 29, 2025

I'm very satisfied with the service today. He was very good at pointing out problems with the AC. Answered all my questions.

Victoria Smith
Apr 8, 2025

Chase came out to replace the broken controller on our gas fireplace and discovered it was the wrong part so he immediately ordered the correct part but we can still use it in the meantime so we are very pleased with Chases diligence.

Darlene Brunson
Mar 21, 2025

Chase was very kind, professional and explicit in detail of what he was doing and thoroughly went over the new thermostat he installed. Thank you for sending him out.

George Branam
Feb 20, 2025

Chase did great! He was knowledgeable and professional! He was quick and responsive. I would recommend him any day! Thank you Chase!

Lesa Dunphy
Jan 29, 2025

Chase and the entire Norstar team are wonderful! I had to reschedule a couple of times and they never got frustrated with my scheduling issues. Chase showed up on time and worked efficiently for his allotted time. He even took extra time to try and help with a thermostat rebooting issue. I appreciated his expertise and insight into our heat system. Our system needs a little more maintenance than usual and the estimate was to me within hours of Chase leaving our house! The quote was reasonable and fairly priced. I highly recommend the Norstar team for your HVAC needs.

Dom Chris
Jan 21, 2025

Norstar helps a lot of my clients as well as our needs. We are always satisfied with them and their team. They come highly recommended!

Jasmine Rowe
Jan 12, 2025

Chase did an absolutely amazing job. I am very happy with the company, they sent someone out as soon as possible and got us taken care of in a timely manner. Chase was professional and personable.

Linda Rice
Nov 15, 2024

Excellent skills, he knew exactly what he was doing. Pleasantly went to his tasks. He even asked for a broom to sweep up the leaves that had been tracked in! And he used the broom. Great sence of humor. If I were in the business of heating/cooling, I'd hire him in a New York minute. I will continue working with Nortar.

Barb B
Nov 1, 2024

Norstar was awesome! My pellet stove went out going into a cold and wet weekend and everyplace I called was 5 to 6 weeks out and of course I had company visiting! Then I called NORSTAR. The gal I talked to worked hard to squeeze me in and she sent a technician (Elias) out and I was up and running again in no time. Elias was so thorough and explained what the issue was. Can’t say enough about their professionalism. A+

Lesli Scharbrough
Oct 22, 2024

Elias was wonderful! Was able to get to the job early, got the stove lit and stuck around to make sure it was working like it should!! Highly recommend!!!

julie dehle
Oct 17, 2024

Eluas was prompt, courteous and knowledgeable. He got my furnace up and running on a timely manner, replaced a part before it became a problem for me, and shook my hand on leaving.

Scotti Johnson
Sep 11, 2024

Aaron Williamson did a great job installing A/C today. He made sure A/C was running perfectly, answered any are questions we had and cleaned up the area.

Tom Colosimo
Sep 9, 2024

Chase is a great guy and a great tech. Clean, neat and excellent quality. Pleasure working with him, I'm definitely a happy customer.

Nathan McCormick
Sep 5, 2024

John watt the service technician that came out to service my air conditioner and heat pump, was a highly educated, highly experienced technician that was not only happy to show me what he did to diagnose. It succeeded in diagnosing a problem that is not even in his department, and got my heat pump running again he is an excellent technician. Five stars.

James Hilkey
Aug 30, 2024

John did one hell of a job, was very respecfull, and informative! Would like to have back! Rating = 15 out of 10!
Thank You

Pauline Anderson
Aug 21, 2024

A NorStar Heating and Cooling technician conducted maintenance on my 52 year old gas furnace today, and reported it was the cleanest he's seen in a furnace that old. He also said it is a good furnace in great working order. I was very happy with his work and report. Thank you NorStar!!!

byron may
Aug 9, 2024

I called and they came out and took care of the problem and made it so we could stay cool with an outdated system till we could update our fuse box.

Derrol Sater
Aug 5, 2024

Brian was prompt, gracious and very knowledgeable with regard to my AC problem. He explained step by step the process he used to diagnose the issue and I am in complete agreement. Our AC system should be back on line very soon. I deeply appreciate the rapid response and the technical competence.

Lynn Ross
Jul 27, 2024

Brian was competent and courteous. Despite not being familiar with our specific unit he was resourceful in getting help to diagnose the issue. Great service!

Socially Distant
Jul 17, 2024

Excellent job! Gave me options, ideas and peace of mind. I am a new customer and business owner and appreciate your service.

Vince Sainati
Jul 11, 2024

Fast service and did a great job finding the problem. Easy fix with parts with him to do the job.

Loressa McLean-Falstad
Jun 14, 2024

Great service with respectable workers who really go above the average. Elias is very thorough and is very kind. He explains everything he is doing or needs to do very well. 100% recommend.

Heather Pippin
May 16, 2024

Our technician Chase was focused, knowledgeable, and was even kind about our one year old being in a very mood because of teething!! He came out over a week early because the main office was on top of things and organized well. We live in the mountains and we are grateful to have an efficient and professional HVAC expert just a phone call away!

Joe Rodriquez
Apr 25, 2024

This posting is for my brother-in-laws place that he had done . He is completely satisfied and appreciative of the great job done at his place today by Elias Barnett .
Thank you , and we would recommend anytime to anyone .

P. Cordo
Apr 16, 2024

Chase provided excellent customer service for our furnace. He was friendly and helpful and went out of his way to find parts for our furnace so it could be repaired. I am so grateful for his help and his expertise.

James Odell
Apr 3, 2024

Excellent service. I had a pipe break at my hot water heater. Elias came same day and fixed. He went out of his way to go and get parts and fix it rather than make a temporary fix and come back. Very impressed and more than satisfied. Give him a raise! Thanks Elias!

Jacqueline Rogers
Feb 22, 2024

Elias was great! He was cordial and professional. He seemed to assess the problems thoroughly and explained the issues and how to remedy the problems. We opted to get a new water heater. He will send an invoice ASAP. We are very pleased . Great service.

Krista.Kevin Wolter
Jan 26, 2024

Sincire was so nice to work with. He was very competent in is work and took time to answer any of the questions I had.

Teri Taylor
Jan 14, 2024

Chase seemed very thorough and explained what he was seeing and doing. I’m going to have additional work done and I hope he’s the one who does it.

Debbie Odian
Nov 9, 2023

I thought Elias was pleasant and efficient. He completed the job quickly. He was helpful when I asked him 2 questions regarding my heat.

Frank Dawsey
Jun 14, 2023

I have had a couple other companies work on our mini split system. Elias with Norstar was so much more knowledgeable the difference was like night and day. He had the right tools and knowledge found the problem fixed the problem in 30 minutes. The other company couldn’t even find the problem. I want use anyone else. I highly recommend them.

Fran Lynn-Kuhlman
May 17, 2023

Chase was very thorough and took his time explaining what he was doing. He discovered a problem and did measures to correct it. Very professional and polite.

Connie R
May 5, 2022

Elias did an amazing job and was very very professional. They have amazing service. We had an issue with our system and they came in and found the issues right away and was able to fix it. Highly recommend Noratar heating and cooling

Lianna Philbin
Oct 27, 2021

Elias did a fantastic job, as always. He educates and explains things so well and his is always nice and professional.

peter meldahl
Oct 27, 2021

Brian is wonderful!! We give him a 20 out if 10! He explains everything well & knows what he is doing. We always want him back to service our units..

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 662 S Main St, Colville, WA 99114
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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