- 1175 S Cherokee St, Denver, CO 80223
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Next Wave Roofing”?
Customer feedback for Next Wave Roofing is mixed, with a significant divide between positive and negative experiences. While many reviews highlight their excellent communication, professionalism, and responsiveness, there are serious concerns regarding unsolicited contact and unexpected billing practices. Some customers reported feeling misled about service costs and expressed frustration over the lack of communication during the job. Nevertheless, numerous clients praised the company for their integrity and thoroughness in handling insurance claims and roofing projects. Overall, while many customers had positive experiences, the negative reviews raise caution for potential clients.
What Users Like The Most
- Next Wave treats its customers as a top priority.
- They were quick with scheduling and provided an honest review of my roof's integrity.
- James was persistent and able to get my insurance company moving.
- Incredible communication and updates along the way.
- Jamie was very communicative throughout the process.
What Users Like The Least
- A representative from the company left an unsolicited letter on my porch.
- I received an invoice for 10K after being quoted around a thousand.
- The contracted crew did waste a lot of materials that were delivered but not used.
- They charged us emergency hours for work done without clear communication.
- If you value your privacy, I suggest looking elsewhere for roofing services.
Recommended Reviews
I had a very disappointing experience with Next Wave Roofing. Despite clearly marked "No Soliciting" signs on my property, a representative from the company left an unsolicited letter on my porch, blatantly disregarding my privacy. This is not only unprofessional but also constitutes trespassing under Colorado law. Their lack of respect for my personal space and legal rights is unacceptable. I would caution others against engaging with a company that disregards such basic boundaries. If you value your privacy, I suggest looking elsewhere for roofing services.
In response to this review, the owner sent a disingenuous and rude message back to me, so I conducted further research. According to the Better Business Bureau, he's involved with multiple disputes with suppliers, insurance companies and clients, trying to rip them off. I'd stay away.
We called Next Wave Roofing out for an emergency roof patch on a commercial property. They began work without meeting or talking to ownership. When staff inquired about price he was evasive and cryptic. At the end of the first day of work he told us 'we're around a thousand'. His team returned the following two days (Monday and Tuesday) completed the work. We then received an invoice for 10K. After some digging we came to realize they had marked up materials by 500%, charged us emergency hours for the work done Monday and Tuesday and overcharged the hours substantially.
I will never use this company again and highly recommend avoiding them.
If you have ever experienced a roof replacement, you'll know finding a reputable roofer isn't easy. Next Wave is the only company I'd ever use. The company has roofed my commercial and residential properties. No matter the job size, Next Wave treats its customers as a top priority. They are fair, ethical, super responsive, and LOCAL!
- 1175 S Cherokee St, Denver, CO 80223
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated