New Mexico Companies LLC.

Good 2.3 (9 reviews)

644 Papen Mem Plz, Las Cruces, NM 88005
Commercial Roofing
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Licensed & Insured

Website www.newmexico.gov

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At New Mexico Companies LLC, located in Las Cruces, we specialize in a comprehensive range of roofing services designed to meet the diverse needs of both residential and commercial clients. Our expertise encompasses roof maintenance, roof coating, gutter cleaning, and TPO roof replacement, ensuring that we can handle projects of varying complexity from start to finish. We pride ourselves on our organized approach and attention to detail, which allows us to deliver durable results that stand the test of time. Our team is committed to maintaining high standards throughout each project, ensuring that every aspect is managed effectively. Whether it’s repairing water damage or installing skylights, we focus on providing long-term value for our clients in Las Cruces and the surrounding areas.

What people say about “New Mexico Companies LLC.”?

Customer feedback is overwhelmingly negative regarding this roofing company. Multiple reviews highlight serious issues with work quality, including ongoing leaks and the need for constant follow-up for repairs. Customers report a lack of responsive customer service after the initial sale, with many expressing frustration over unreturned calls and inadequate warranty support. The few positive reviews mention helpful staff and quality installation, but they are significantly outnumbered by complaints about poor workmanship and communication.

What Users Like The Most

Greg and Rich were very helpful and professional assisting me throughout the whole process including submitting the insurance claim.
The crew was top notch throughout the whole installation and cleanup.
Great company!! They did what they said they would from the moment I opened my door to meet their representative until the day they came back for final inspection.

What Users Like The Least

The work quality was mediocre and I had to correct them on several mistakes they had made during the shingle installation process.
I’ve had 4 leaks! To get them to come back and do the repairs is like pulling teeth!
Our roof never stopped leaking even after the work was done.

Services: Roof Maintenance Roof Coating Roof Skylight Repair Gutter Cleaning Roof Water Damage Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Average 2.3

Out of 9 reviews

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Vince McIntire

Google review

Jul 7, 2020

The work quality was mediocre and I had to correct them on several mistakes they had made during the shingle installation process and i am not a roofer. they claimed the work had a 5 year warranty but i have spent the last month trying to get some sort of response from anyone regarding repairs. If you want customer service do not use this company!

Renee Perry

Google review

Mar 9, 2020

Stay away from this company! They were sweet as pie when they were trying to get my business. I had them replace my roof with TPO supposedly the best roof out there... not even close!!! In a years time I’ve had 4 leaks! To get them to come back and do the repairs is like pulling teeth!
Don’t waste your hard earned money or insurance money here!
Worst company and roofer ever!

L John

Google review

Mar 8, 2020

They reroofed my house three years ago and it hasn't stopped leaking since.At first they would show up to make repairs but then nothing, It would continue to leak. I'm now paying a very good handyman to fix the mistakes which are many. The only time they were punctual was in the beginning to get the job done then it was extremely difficult to even contact them.

Ruby Caraveo

Google review

Oct 16, 2018

Worst company I've ever dealt with. The job was mediocre and we had to keep calling them back to fix their mistakes. Our roof never stopped leaking even after the work was done. Two years later and our calls dont get returned and our roof is still leaking.Take your money and business elsewhere.

Patrick Potter

Google review

Jun 12, 2018

Please do not do business with this company. A Patrick Edgar (Project Manager) came into my office telling me that he was in the neighborhood of some of my houses and wanted to get permission to do some roof inspections. I told him that we have roofing companies that we already use and he constantly was telling me about my tenant that had leak. I told him that i will look into it and for him to have a nice day. He later put a 1 star review on my business saying I was rude. He came into my business soliciting his business and I told him, in a nice way that I wasn't interested. There is a no soliciting sign by my front door.

Vince

Google review

Apr 27, 2018

Greg and Rich were very helpful and professional assisting me throughout the whole process including submitting the insurance claim. The crew was top notch throughout the whole installation and cleanup. I would highly recommend Greg and Rich and his team.

xanderben73

Google review

Apr 10, 2018

Greg, Rich and Junior were awesome and their crew was unbelievable. They are the cleanest construction crew I have ever seen. The quality of the roof they put on my home is the best there is on the market. My house stays cooler during the day and warmer at night. They made things very easy and kept me informed about everything. Thanks for the awesome new roof. A+ quality work.

Jace Mullins

Google review

Apr 4, 2018

Great company!! They did what they said they would from the moment I opened my door to meet their representative until the day they came back for final inspection. I would recommend them to anyone.

john cabrera

Google review

Feb 15, 2018

T H I E F S !!
DO NOT do any type of business with these thiefs!
Especially Derrick Waggoner, one of the managing partners.
Will rip off homeowners, sub-contractors, even their own estimators.
You will be open for mechanism leins on your property.
I had to file liens on properties for work i was not paid for.