Logo of New Castle Building Products

New Castle Building Products

  • 535 Old Tarrytown Rd, White Plains, NY 10603
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Website ncbp.com
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “New Castle Building Products”?

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Recommended Reviews

Overall Company Rating
Good 4.4
Out of 14 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Riza Kovaci
Jun 27, 2025

Working with Wanda was a pleasure from start to finish. She’s professional, friendly, and truly goes the extra mile to make sure everything runs smoothly. I felt supported, heard, and appreciated throughout the entire experience. If you’re looking for someone reliable and kind, I highly recommend Wanda!

Nikki
Jun 22, 2025

I’ve had the pleasure of working with Luis in New Castle over the past few years. He’s consistently responsive and reliable, always delivering when I need him. He regularly goes above and beyond expectations.

John Grana
Apr 15, 2025

Shout out to Kyle and the other reps at New Castle. Kyle answered all my technical questions regarding the installation of an EPDM roofing system. Very knowledgeable, patient and professional.

Luk1 Vill1
Apr 2, 2024

La gente ahi en new castle me ayudan muy mucho , mi amigo tamisis y Luis diario Estan disponibles a ayudarme con Los roofos

Juan Partida
Mar 28, 2024

El distribuidor de suministros para la construcción más confiable en el área de los tri-estatal ! El servicio al cliente de Luis y el conocimiento de todos los productos fue absolutamente excepcional. Tienen todo en almacén , definitivamente se acercan y preguntan por Luis.

Custom Motors “Custom Motors”
Jun 7, 2023

It all started with the incompetence of employees, don't ask them any question. They can't answer anything and leave all the time, I wait for 20-30 minutes while he goes and comes back to me, they started poking that if I don't like it, I can turn around and get out so that these are my problems. They work illegally, they can't talk, they can't run forever. I won't recommend this company to anyone else! And I was just kicked out of the parking lot, they said for their employees!!! And there is no parking for customer!

David Remy
Sep 27, 2022

I'm a truck driver and I was there for a pickup, it was after 4 on a Monday, they close at 4:30. The guys that work there were very helpful, trying to get me loaded. Good experience.

C Zuniga
Feb 11, 2022

The customer service is exceptional. I'll admit I can be a tad annoying when I don't know what I'm looking for; I actually called back 3x and sent my contractor to them with a sample. Mike was so patient and so kind even when I was only over the phone. He helped me find the exact Harvard Slate, Royal Crest Double 4 design that I needed. He even helped me locate it in stock at their Bronx location. I'll head to the Bronx tomorrow to get what I need. Hopefully the Bronx folks are as great as the Whiteplains folks and then I'll have another wonderful review to write.

Thanks Mike for all your help! And also the super friendly lady that answers the phone, I didn't catch her name.

Divina Barrant
Jul 28, 2021

Last week I had the pleasure of speaking with Ms. Wanda Soto over the phone regarding roofing material for my home, and I felt absolutely compelled to write this review. It is not often that you speak to someone and you can tell that the person genuinely is there to support the customer. She not only did her job but showed that she is passionate, takes prides in what she does and really care about helping the customer. She went above and beyond in customer care. Thanks for your exceptional service.

Misiek LLC
Jun 6, 2020

I go there only if I really have to. I order cedar shake siding recently, I was calling every day for a week to make sure my order is transferred from Ramsey branch to White Plains on promised day. A lot of show and no go, on delivery day I was told that order was never placed! Sales person Bruce insisted me to go to Ramsey to pick up my siding, '' it's only 20min one way''. Sadly entire experience was waste of my time! Moreover stuff doesn't know their inventory and pricing, they are as bad as home depot . Getting estimate from them it's a huge hassle.

Luis Ruiz
Feb 18, 2020

I would give it 5 stars if it wasn't for the higher prices than other supply houses. However, they always have everything I need in stock.

Dave Dellacato
May 22, 2019

I highly recommend New Castle Building Products to anyone looking for a reliable building supply distributor they can truly count on. From residential and commercial roofing products to windows and skylights, you can count on the experienced and dedicated team at New Castle Building Products to take care of all your needs.

perry hayes
Jun 17, 2016

New Castle is top notch. Great front desk.. and their service is unbeatable. they stock anything and everything GAF and a good line of siding and accessories. they carry James Hardie and stock Hardie trim as well. I run about 150 jobs a year... and I've always been more than satisfied with the service and support New Castle Provides.

Henry White
Nov 5, 2015

they were very helpful in getting me a roof item I could not get anywhere else and made the returns of the extra very easy even with out the receipt.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 535 Old Tarrytown Rd, White Plains, NY 10603
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Website ncbp.com
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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