Navarro Family Roofing LLC

We recently had a metal roof installed on our home and we couldn’t be happier! Arthur was our project manager and he was very professional and helpful throughout the process. From assisting us with choosing the right color to making sure everything started and finished on schedule, he and the rest of the roofing crew did an excellent job. We’ve received many compliments on our new roof and the quality of the workmanship. I have already recommended this roofing team to anyone looking for a new roof.

Our experience with Navarro Family Roofing LLC was outstanding. From the office staff to the roofing crew, everyone was very professional. The work was completed quickly and done extremely well. Their customer service is excellent. Overall, it was one of the best experiences we’ve had with any contractor. Our new roof and gutters look fantastic, work perfectly, and the price was very reasonable. The whole team was great to work with, and the clean up after the job was impressive.

my homeowners insurance advised me to replace some curled shingles for preventive reasons or they wouldn’t renew my policy. i reached out to navarro family roofing llc, and manuel came out to check the shingles. he gave me a fair and reasonable quote. the crew arrived soon after and completed the repairs. they also took photos for me, since i needed to send both pictures and the invoice to my insurance company. everything was handled quickly, making it easy to submit the documents to my insurer. the whole experience was smooth and pleasant!

If you need a roofer in Richmond who is honest, hardworking, friendly, reliable, on time, and offers great prices, I highly recommend calling Joe. When I first contacted Joe, he was very willing to answer all my questions about cleaning my roof, gutters, and siding. He worked efficiently and finished the job in no time, leaving everything spotless with no mess at all. The results were fantastic—my roof and gutters looked brand new! Since then, I have used his roofing services every year and would not trust anyone else to take care of my home. Today, Joe came to clean my garage roof, and once again, he did an outstanding job. Before he left, I asked if he could take a look at a small leak I noticed on my porch roof. Joe checked it right away, explained everything clearly, and fixed it for a very reasonable price. He even managed to fit me into his schedule the same day. Joe always keeps in touch about the best times for regular roof maintenance. I look forward to having him take care of my roof again in the future.

Replacing a roof can seem overwhelming, but Navarro Family Roofing LLC made the whole process smooth and stress-free for me in Richmond. I had used them before for roof inspections and to fix a leak in my master bathroom ceiling, along with some other roof maintenance. Every job was done perfectly, so when it came time for a full roof replacement, I knew exactly who to call. Taylor came out to check my roof, explained my options, and gave me a clear estimate using different GAF roofing materials. The team was well-organized, and the replacement went without any problems because of their hard work and attention to detail. Even though roofing is tough and sometimes risky, their crew made it look simple. They carefully protected my shrubs and HVAC units from any falling debris. The cleanup was thorough—during and after the project. All the old shingles and materials were taken away, and they used magnets to pick up any stray nails. The day after the roof was finished, the dumpster was removed right away, and Taylor did a final walkthrough to make sure everything was spotless. You can really tell they take pride in their work. I am very pleased with my new roof and grateful for such a positive experience.

During a heavy storm, my husband and I had rain coming through our kitchen roof and around the fireplace. We reached out to Navarro Family Roofing LLC in Richmond. Arthur came by to inspect the roof and quickly found the problem. The crew arrived on time, fixed everything, and after that, we never had any more issues with leaks in those spots. Later on, I saw a water stain on our study ceiling. Because we were so happy with the first repair, we called them again. Arthur checked the roof, found what was wrong, and the team handled the repair. Since then, we've had all kinds of weather—ice, rain, even melting snow—and there hasn't been any sign of water coming in. If we ever have roof trouble again, we'll definitely call them.

Navarro Family Roofing LLC handled the roofing work at my house and did an outstanding job. Manuel and his crew came out and replaced my old roofing materials with high-quality shingles and underlayment, making sure everything was properly insulated. The team worked quickly and paid attention to every detail, finishing the project efficiently. Each day, they cleaned up thoroughly and left the area looking spotless. The quality of their workmanship was excellent, and I plan to hire them again for more roofing projects. I highly recommend this company for their honesty, professionalism, and great roofing skills.

We called Navarro Family Roofing LLC about hail damage to our single-story home in Richmond. They responded quickly and gave us lots of helpful information. Manuel worked with our insurance and explained that the deductible would cover what we needed to get started. Our detached garage needed new gutters, and we also wanted insulated windows on the north side for better energy efficiency. We chose to add siding to finish off the look of our home. They even sent out a designer to help my wife pick a siding color that matched the neighborhood. This was a big project, but every day I came home from work, I was impressed with the progress. We were very happy with the work, the cleanup, the quality of the materials, and the skill of the crew. Later, I asked if they could also replace our patio's corrugated roof with white plastic roofing. Damon came out to give us a fair quote, which we accepted. We are so pleased with how everything turned out and love the new look of our home.

Navarro Family Roofing LLC replaced the old roof on my house with new shingles. Arthur, who helped me with the project, upgraded the shingles for just the extra material cost, and included replacing all the damaged wood in the price. They also closed up an old vent opening and put ice and water shield on the dormer ends to help prevent leaks in the future. The price was very fair, they arrived on time, and finished the whole roof in just three days without stopping. The crew was friendly and did excellent work. All new six-inch gutters and downspouts were included in the job. Our house looks fantastic now. After they finished, there were a couple of small things—some shingles shifted and left a gap. I called and they came out right away to fix it and also reinstalled the dryer vent. I mentioned that I couldn't afford to have them roof my detached garage and planned to do it myself. The crew kindly left enough roofing materials and bent fascia aluminum for the whole garage, plus some extra shingles. I had a great experience and would definitely recommend Navarro Family Roofing LLC.

my experience with this roofing company was excellent. arthur came out to talk with us about adding a new roof over our deck, even before we finished building the frame. after the framing was done, he sent someone to take final measurements. the quote we got was fair, and the roof was installed within a week. the crew was professional and made sure to use the correct materials and screws. they finished the job in just a few hours, even though it was a chilly day. the new roof looks fantastic, and when it rained, everything stayed dry underneath. i highly recommend this team to anyone needing a metal roof. they not only do the installation but also make the roofing themselves. everyone i spoke to, from the owner and office staff to the installers, was friendly, honest, and very professional. give them a call before making any decisions.

After talking with Emmanuel on the phone, I could tell this roofing company in Richmond was professional and cared about quality. They quickly took care of scheduling and made sure all the roofing materials were delivered on time. Whenever I had a question, they got back to me fast and were always polite. Emmanuel, Manuel, Damon, and the rest of the crew arrived as promised and worked together smoothly to install new shingles. The result is a beautiful, brand new roof!

Russell was great to work with on my roofing project. He offered helpful advice at every stage to make sure my new roof was both sturdy and looked nice. The roofing crew worked quickly and put in a lot of effort. They returned several times to make sure all the roofing debris was cleaned up. The team also took care to protect everything on my property from any damage. Russell did a final walk-through to check that everything was done right. He was patient, answered all my questions, and was quick to respond whenever I reached out during the process. Their workmanship even comes with a 5-year warranty against leaks. You’ll be happy with their roofing work and excellent customer service in Richmond.

i want to thank the roofing team for the fantastic job they did replacing my old tile roof with a new metal roof. the whole process, from the first meeting to tearing off the old roof and finishing up, was well explained and everything was done on time. manuel, the roof consultant, was very friendly and knew a lot about different roofing materials and methods. the office staff handled all the paperwork, billing, and permits smoothly. joe, the field supervisor, made sure the crews worked hard and kept everything on track so i could get my documents in for my homeowner's insurance. not only did they finish quickly, but the roof looks beautiful. joe came to the site every day, gave clear instructions, and answered all my questions. he is professional, easy to talk to, and really knows his stuff. the whole crew was amazing—hardworking, efficient, organized, and always respectful of my property. they left the job site clean every day, which i really appreciated. i'm very happy with my new metal roof; it makes my house look brand new. i've gotten lots of compliments from neighbors, friends, and family. i would gladly recommend this roofing company to anyone. i'm truly grateful for the effort and care they put into my project.

great work from start to finish. i called them back to install a new downspout after they mentioned it when cleaning my gutters. joe removed the old downspout and put in the new one, even while it was raining, on a four-story building in less than 45 minutes. he was easy to work with and let me buy my own materials if i wanted. the business is run by the owner, and joe and his team cleaned the gutters on my four-unit building and tidied everything up in under two hours. he gave me a fair estimate in person, came out to check the building the day after i called, and offered to do the work right away. joe is friendly, straightforward, and clearly knows roofing inside and out. their insurance was all set, and they worked on a steep roof and cleaned out gutters that hadn’t been touched in years without any problem. i’m completely satisfied and will definitely hire them again.

We recently had our roof replaced, and the experience was fantastic. The owner came out personally and provided a detailed estimate in a timely manner, going above and beyond what we expected. He took the time to explain all the issues with our roof and worked directly with our insurance company. We had some significant wind damage, and he clearly marked everything for the insurance claim, making the process smooth and easy. The crew did an amazing job, even spray painting the chimney stacks to match our new shingles! They completed the entire job in just one day, and the results exceeded our expectations. Plus, they cleaned up thoroughly afterward and even secured our gutters as a nice courtesy since some fasteners were loose. We highly recommend this roofing service to anyone in need of a new roof. It’s a long-standing family business, so you can trust they’ll stand by their warranty if you ever need it. They are very professional and have a great reputation in the Richmond area.

I had a roofer come out to inspect my roof and find the cause of an interior water leak. I was really impressed with how professional he was during the whole process. He used a drone to check the roof and quickly identified the leak's source, fixing it efficiently. He knew a lot about roofing and handling insurance matters, and he communicated everything clearly. My husband and I are excited to rely on this roofer for any future roofing needs.

I had the pleasure of working with Taylor from Navarro Family Roofing LLC. My area in Richmond was hit hard by hail, which caused a lot of damage. Because of this, there were some delays in getting materials. Taylor kept me informed about when they could get everything in and start the roofing work. I was really happy with the results; everything turned out great! Taylor went the extra mile to ensure that all the details were just right. When the crew was removing the old shingles, one accidentally fell and broke a step on my deck. Taylor personally came out with tools to fix the step right away. I also needed several window screens replaced due to the hail damage. While they were working on those, they noticed one of the screens had frame damage, and Taylor took the time to replace the frame too. I appreciated the friendly work relationship we had, and I would definitely choose Taylor and the company for any future roofing needs.

I had my roof replaced in 2015, and now, in 2023, I've started noticing some leaks. I suspected it might be a warranty issue with the roofing materials since there wasn't any visible weather damage. So, I reached out to Navarro Family Roofing LLC for help. I was pleasantly surprised at how quickly they handled my warranty claim. They came out to check my roof within just two days and confirmed it was indeed a warranty matter, without any hassle. As someone who works in construction, I know that filing warranty claims can often be complicated and time-consuming. However, my roof was repaired in just two weeks! It could have been done even sooner, but we decided to wait for materials and play it safe with the weather. Arthur handled my repairs, and he was fantastic! His communication and punctuality were top-notch. I'm really impressed with how they honored the warranty, even after changing their business focus. Their work and communication were outstanding! I will definitely reach out to them again if I need roofing services in the future.

During a heavy rainstorm, we noticed water coming through the roof of our bay window. We managed to temporarily seal the gap with silicone, but we really needed a proper repair quickly. I reached out to several roofing companies, and only one was available for emergency work. Damon came by, identified the problem, and promptly arranged for the repair on the next dry day. The crew did an excellent job. After the work was finished, we experienced another heavy rain, and the bay window roof stayed completely leak-free!

We have relied on a roofing service multiple times since our roof was replaced in 2012. Joe and Emmanuel were the most thorough technicians we've had at our home. We received a text notifying us that the crew would be arriving in about 35 minutes. Joe took a quick walk around the house and noticed that the shed window was open. He kindly closed it for me when I asked. The debris in our gutter screens was still a bit frozen, which they pointed out, and they provided an estimated time for the job of three and a half hours. The crew was very dedicated once they started working and kept me updated as they wrapped up. We've always had great experiences with the cleaning and treatment for moss, but we were especially impressed with the cleanup job Joe and Emmanuel did. The gutter face and fascia looked great, and they cleaned the doors and windows as well, thoroughly blowing away debris around the house and deck. They truly went above and beyond in this aspect. We couldn't be happier with the service from these two workers. Also, I want to acknowledge the estimator who visited last spring and provided a detailed estimate that remained accurate when we scheduled the work later on. He was very clear in explaining the different options and costs. Additionally, the office staff was pleasant to deal with and knowledgeable about the details of the job. Excellent job overall!

I hired Navarro Family Roofing LLC to replace my roof after it was damaged in a storm, and I was pleasantly surprised that my insurance covered it. Arthur came out to assess my roof and worked with my insurance to get the replacement approved. The whole process was incredibly smooth, and I hardly had to lift a finger. The team was consistently prompt and professional, handling everything for me. They removed the old roof and installed the new one in just one day, leaving no mess behind. They even painted my vent pipes to match the shingle color. I would rate them an 11/10 and highly recommend their services to anyone in need of roofing!

i was referred to a roofing service by a close friend. the office called me, and we arranged a time for an estimate. joe came out to inspect my roof and thoroughly explained what needed to be done. after receiving a very fair estimate, i decided to go ahead and sign the contract. the next day, i got a call saying they could start the roof work right away. the crew arrived on time, worked diligently, and finished the roof in just one day. it looks fantastic! they were very courteous and took their time to clean up, leaving no mess behind. i was really happy with their craftsmanship. i later reached out to joe to see if they could paint my chimney flashing a different color. without hesitation, he agreed, and the following day emmanuel came out to make the change. i highly recommend this roofing service to anyone needing roof work. they are honest, dependable, and dedicated. their work is exceptional, and the staff in the office were very polite and helpful. you can't go wrong with hiring this roofing company.

We needed a new roof and decided to go with a highly recommended roofing service due to their reputation for quality craftsmanship. The team we had was excellent. They worked diligently, often staying late, and clearly took pride in their work, ensuring we got a top-notch roof. They even included some additional features we hadn’t thought about, and we were pleasantly surprised to find there was no extra charge for them. We opted for a medium-grade asphalt roofing shingle, which was a great choice. The crew was well-organized, attentive to every detail, and made sure to clean up thoroughly after finishing the job, picking up every bit of material from our walkways and yard.

We discovered a roofing service that was very professional and reliable. The quality of the work was outstanding and met all the contract requirements. We appreciated the three different teams that assisted us along with their crew leaders. It was great to see the site tidied up each day, and our deck and shrubs were well protected. We highly recommend this service for your new roof and gutters. It was fantastic to work with a local team that showed such professionalism. We are thrilled with our new standing seam roof, skylights, and gutters!

We are thrilled with our roofing experience! We had a leak in our living room and reached out for an estimate on a temporary fix. By the end of it, we ended up with a brand new roof! Emmanuel guided us through how our homeowners insurance worked and collaborated with the adjuster to ensure everything was taken care of. His team was incredibly friendly, professional, and completed the job in just one day, leaving the area spotless! He even handled the drywall repair inside our home. Once again, that crew was fantastic, efficient, and the roofing work looks amazing. We are looking forward to replacing the siding on our house in the future and will definitely contact him for that as well!

Fantastic company! Joe and his team use top-notch materials, work quickly, and - most importantly - deliver exceptional results. My spouse and I are thrilled with our new roof and gutters. Additionally, Joe is a pleasure to work with and is very accommodating. We had several roofing companies come to provide estimates for a new roof and gutters. The prices from the competition were outrageous, and their salespeople were quite persistent. Navarro Family Roofing LLC offered us a reasonable price and were never pushy. They respected that we were considering other estimates, patiently waited for us to reach out, and easily adjusted to our busy schedules. I highly recommend this roofing company.

Our experience with Navarro Family Roofing LLC was very positive and professional from the start. Joe thoroughly explained the entire process, so we knew exactly what to expect at every stage. On the installation day, we were impressed by the crew's efficiency as they swiftly removed the old shingles and replaced our roof. The new roof looks fantastic and is straight as a string. We appreciate the professionalism shown in working with our insurance company and the high quality of the work.

the roofing team did a fantastic job on my roof replacement. even though there were some leaks in my garage, the team, led by arthur, ensured that the work was completed ahead of schedule to prevent any further rain damage. there were also a couple of trim pieces around my chimney that required replacement. the roofer team promptly addressed this and ensured that i was completely satisfied with the job. they were meticulous and tidy, leaving no trace of their work behind - not even a single nail. their speed and efficiency in cleaning up was truly impressive. i wholeheartedly endorse their services!

Joe and his team from a local roofing company did an excellent job installing a new roof and skylights on my home in Richmond. I'm exceptionally pleased with both the quality of the work and the professionalism of the team, which included Damon and Emmanuel. Everything was done as scheduled and the team did a fantastic job! After the work was completed, the site was thoroughly cleaned and I encountered no issues during the final walk-through. It was clear that Joe and his team take immense pride in their work, ensuring the job is done right without taking shortcuts, resulting in a roof that will stand the test of time. From start to finish, I was extremely satisfied with the entire process and would highly recommend this roofing company for any home improvements.

I would absolutely suggest this roofing company - Joe was phenomenal! He was extremely professional, patient (we took some time to decide on the perfect shingles, funny enough!) and kind - he even took out time to chat with our children. Joe thoroughly explained the whole roofing procedure and assisted us in filing with insurance. He made sure we fully understood the process for payment and coverage. And his crew, including Manuel and Russell, were simply the best! They did an exceptional job - the roof looks fantastic and the clean-up was impeccable! They did such good work that a family member decided to hire Joe too! We appreciate how they turned what could have been a stressful process into a smooth and even enjoyable one! You won't regret choosing this roofing company!

We have relied on Emmanuel and his team for various repair and replacement projects in our home for over a decade and a half. During our roof replacement, they noticed our chimney was deteriorating and promptly fixed it as part of the roofing project. They also replaced sky lights that had sustained hail damage, and two double entry back doors. We've consistently been impressed with their communication and craftsmanship. The roof replacement was so successful that two other households in our neighborhood also employed them for their roofing requirements and were equally satisfied. Should we require any roofing services in the future, I wouldn't think twice about getting in touch with Emmanuel and his team again.

my insurance company initially rejected my claim in error. however, i sought recommendations from my coworkers about reputable roofing services. a handful of them had positive experiences and spoke highly about a certain roofing and fence company. i'm delighted that i took their advice! i now have an outstanding lifetime roofing system from gaf, complete with a brand new gutter installation. moreover, they refurbished and painted my chimney and replaced all my window screens. i am absolutely thrilled and appreciative of all the effort they have put in. their comprehensive understanding of roofing and general construction is impressive. i can't express enough how positive my experience was, and i will certainly recommend this roofer to anyone in richmond needing assistance with storm damage repairs or similar tasks! manuel, russell, and emmanuel have done an excellent job!

I can't express enough how pleased I am with Joe, Emmanuel, Russell, and the team at Navarro Family Roofing LLC. The quote was clear and comprehensive, their work was neat, and they did an outstanding job. Dealing with a building from the late 1800's isn't a walk in the park, but they handled it with ease. They installed new windows, added siding, and covered the eaves with aluminum. In the middle of the project, we discovered a leak in the roof. However, the team was able to fix it while they were still onsite. We were so impressed that we invited them back to install a new roof on our warehouse in Richmond. I can't recommend them enough and will surely use their services again in the future!

Excellent work! From the get-go, the project manager, Manuel, was incredibly helpful and informative. He was friendly, spending considerable time to ensure we received exactly what we desired in a new roof and chimney repairs. The team labored diligently from dawn till dusk, ensuring the job was executed flawlessly. They performed outstandingly on our roof and chimney repairs! I would highly endorse Navarro Family Roofing LLC. While their pricing was slightly higher than other quotes, I firmly believe the slight difference was well justified by the exceptional quality of work and excellent customer service provided. Much appreciated.

I wasn't initially aware of the severity of damage to my roof following a heavy windstorm. A section of the flat roofing had been lifted and folded back on itself, causing part of the ceiling to collapse and soak everything in the room after a rain. I was under the impression that this particular company only dealt with commercial structures. However, after exploring several other options, I decided to reach out to them. To my surprise, they also cater to residential flat roofs! I spoke with Taylor, the business owner, who generously devoted his time to gather all the necessary information for an accurate cost estimate. He was very thorough in answering all of my queries regarding materials, methods, and scheduling. He also brought up the concept of repair versus replacement, providing me with more budget-friendly alternatives I hadn't previously considered. I had a few more questions regarding the neighboring property, parapet walls, flashing, fascia, etc., which were all satisfactorily addressed. Damon, Taylor's assistant, visited the site and captured images using a drone, giving us a clear picture of the damage and what needed to be done. I ultimately decided to proceed with the replacement. Taylor was always accessible and easy to contact for any concerns or questions along the way. He demonstrated extraordinary patience and politeness, always willing to go above and beyond. His genuine care for his customers was evident. The team managed to replace the gutters and fascia in half a day, and the roof was replaced within a day. They were skilled and efficient, taking photos during and after the process to show me the work done. They did an exceptional job, and there were no unexpected surprises. I am beyond satisfied. It’s clear that this is a family-run business based in Richmond that prioritizes customer satisfaction. I would highly recommend them for any roofing needs!

great experience. the estimate provided by Navarro Family Roofing LLC was reasonable and the contract was completed promptly. russell was fully involved in the whole procedure. he was extremely professional and responsive. the staff, including damon and emmanuel, made sure not to damage our landscape, pool deck, and pool. everything was well-protected and properly cleaned once the job was done. it sailed through the building inspection in Richmond on the first go. they even connected us with a superb rain gutter firm who replaced all our gutters just as efficiently. would definitely suggest them for your roofer needs.

I'm a loyal patron who has been utilizing the same roofing services for roof upkeep and repair since the days when it was managed by Arthur. When the time came to get my roof replaced, I naturally selected the same service based on my past experiences with them. The entire team is welcoming and professional, and Russell especially is very helpful. All my queries were promptly handled and communication was efficient and timely. Their pricing is worth every penny considering the quality of services and materials they provide. While I did receive some lower estimates from others, they were proposing lower quality materials and fewer services with a shorter warranty period. So when you compare quality with price, their pricing is justified. They also provide a detailed estimate which simplifies the comparison process. They're very easy to work with and their work is top-notch. The job was initiated and wrapped up right on schedule. My property was kept tidy at the end of each day and they did a thorough clean-up at the end, picking up all remaining nails and any minor debris. If you're in search of a reliable, high-quality roofer in Richmond, this is the one to go with. Special kudos to Taylor, who was absolutely delightful to interact with. I had dealt with Taylor a few years ago and he remembered me when he came over at the end of the job - I think that's pretty impressive. Love the team! With them, you don't feel like just another client.

I would like to express my gratitude to this top-notch roofing company for replacing my roof and some soffits! From the outset, Joe has been very responsive and invaluable in coordinating everything. He has been instrumental in ensuring that this process is fluid and trouble-free. I would also like to extend my appreciation to Arthur, Damon, and their team for the exceptional execution of the roof and soffit work. I am genuinely satisfied with their workmanship and the cleanliness of the site when they finished! They are proficient and extremely orderly! With such a significant investment in my home, I am thrilled with their fair pricing and their honesty about what materials they were going to use, from the smallest detail to the larger items. I cannot express enough appreciation for the peace of mind they have given me for the upcoming winter and for many years to come. If you're in Richmond and in need of a roofer, look no further, entrust your home to this exceptional roofing team!

This roofing team is fantastic! a tree service referred them to me a couple of years back when they accidentally harmed my gutters. they promptly came out and fulfilled exactly what i required without any hitches. just recently, i needed some repairs done on my siding in richmond, and yet again, no problems were encountered. the task was accomplished promptly and it looks superb! not to forget the amazing ladies, like taylor and emmanuel, who pick up the calls. these outstanding ladies are always ready to assist you. they are an a+ team, i would highly endorse them! doing business with this roofing team is a breeze!

I regularly engage Navarro Family Roofing LLC for both preventative maintenance and roof repair services in various commercial environments. Regardless of the nature of the job, Navarro Family Roofing LLC consistently delivers a top-notch, professional service. From Emmanuel in their operations team, to Taylor and Russell, the technicians and managers who come on-site, the company always communicates effectively and promptly addresses customer needs. They have successfully carried out projects for me in diverse locations, including retail shopping centers, high-rise office structures, and mixed-use commercial properties, among others. I am particularly pleased with the post-work reports they provide. These reports comprise an extensive collection of photographs, detailed notes on the corrective measures they've taken, and a comprehensive overview of the work done. This efficient system helps me maintain a well-organized record of the roof's condition and the work history, saving me a lot of time. I extend my thanks to the whole team at Navarro Family Roofing LLC for the superior service they consistently deliver.

I am completely content with the services provided by Navarro Family Roofing LLC. I had a small 10x25 area of flat rubber roofing that required replacement due to water leakage. Arthur came to inspect the roof and offered me a fairly-priced estimate, to which I agreed. The work team showed up and immediately started stripping off the old roofing and ridge edge vents, which they planned to reuse. They were very careful while removing and disposing of the old materials. Next, they installed new ISO boards, drip edges, and rubber. They wrapped up around 5:00 pm. Upon inspecting the work, I noticed that the ridge vent was only covered with the rubber coating and not shingles. I voiced my concerns to the foreman, Joe, who assured me that he would return to finish the job as he didn't have the necessary materials on hand. The following Monday, I contacted the company and spoke to Arthur, inquiring about when the job would be completed. I was informed that they needed to check the availability of their crew. I was a bit surprised as I thought my ongoing job would be prioritized. On the next day, Emmanuel arrived at 5:00 pm and finished the job within 20 minutes. A rainstorm occurred two hours later. The crew assigned to my project was professional and courteous, taking exceptional care to keep my yard and the surrounding area clean. The cleanup was outstanding. Dealing with the office was smooth and all my interactions with Arthur were very friendly. The pricing was reasonable. My only suggestion would be to accept credit card payments without the 2% convenience fee.

Arthur and Joe from a certain roofing company did an excellent job replacing both the flat and single roof on our family home. These project managers, along with Damon, the roofer, were incredibly professional. They showcased their roofing expertise by answering all our queries and concerns about the roof replacements. We were thrilled with their flawless workmanship and the price, which turned out to be over 30% less than what other local roofers were charging. Our positive experience with this roofer led us to recommend them to our neighbor, who also needed a new roof. Our neighbor was equally impressed with their expertise and price estimate compared to other local roofers. we can't recommend this roofer and roof repair company enough!

Emmanuel and his team from this roofing company did an outstanding job and maintained excellent communication throughout the project. Having had some negative experiences in the past and a busy work schedule, it was a relief to find such a reliable service. Emmanuel excelled in keeping us informed and guiding us through each step of the process. His crew was equally exceptional, demonstrating the expertise of seasoned professionals. The quality of the work was evident in the installation of 6-inch gutters on both the front and back of the house, as well as a French drain in the back that leads to the front ditch. After a recent storm which included a tornado warning, we were pleased to see that the work held up perfectly, with no issues at all. This was a welcome change, as our previous, smaller gutters would overflow whenever it rained, leading to water in the basement. Thanks to the new installation, we didn't experience any water in the basement, attesting to the superior quality of their work.

Navarro Family Roofing LLC delivered top-notch work on our roofing project. Joe was incredibly supportive, from providing cost estimates and advice that best suited our budget and long-term goals, to assisting with color selection that would best meet our requirements. Damon and his team did a fantastic job installing overhangs to our roof and replacing the shingles. Taylor and his crew beautifully handled the job of installing new siding and shutters. Despite the chilly weather in Richmond, both teams delivered excellent work. We couldn't be more thrilled with the outcomes and would readily endorse them to anyone without hesitation.

My roof required some repair work due to hail damage, and I had the opportunity to work directly with Damon. The entire process was as smooth as possible, with the biggest challenge being the selection from a wide range of options. The final price matched the initial quote exactly, the team completed the job promptly, and the quality of the work was impressively good. The roofing team also installed a self-venting system, which enabled me to eliminate my gable fans and main attic fan, significantly enhancing the look of my home. My parents' particularly complex metal roof was also excellently handled by the team. In the current market, the best one can hope for is an honest job at a fair price from a company that stands by their work. In my experience, this team surpassed all these expectations.

we noticed some water stains on the ceiling of our top-floor bedroom, leading us to suspect a possible roof leak. we reached out to navarro family roofing llc for an inspection. joe came by the following day, promptly assessing our situation. he inspected our roof thoroughly but found no evidence of any leaks. not stopping there, joe also took a look at our attic and figured that the root of the water damage was likely due to the duct work. when i brought up an issue with some unusual vibrations coming from one of our roof gutters, he readily examined that area as well. to our relief, he was able to make the necessary repairs to eliminate the vibrations. joe was not only quick and efficient, but also friendly and highly professional. he even waived the service call fee. if we encounter any more issues with our roof in richmond, we will definitely be reaching back out to them.

After the hurricane two years ago, it took me until now to find a roofer I truly felt at ease with. Damon, who provided me an honest, competitive quote, offered the best guarantee out of anyone in Richmond. Their team was phenomenal - always punctual and kept us updated throughout the process. They were always ready to answer any questions and explain the process in detail. The cleanup after the job was excellent and the work passed inspections with no issues. It speaks volumes that my wife and I, after two years of indecision, signed a contract with Damon on the very day we met him for our roofing needs. I really can't praise them enough!

Fantastic service! The quality of work was truly impressive. Our roof needed to be replaced due to defective shingles, and Emmanuel from a well-known roofing company was there to help us navigate the dealings with the shingle manufacturer. Everything went smoothly in Richmond, and Manuel, Joe, and Arthur, the crew, carried out exceptional work.

Fantastic team! They reached our home in Richmond before the next rainfall to identify a suspected active leak we thought was coming from the roof and not the bathroom - the leak was confirmed and surprisingly, it was from the sewer vent pipe itself! Thanks to Taylor's prompt work and expertise, we're now informed and it's going to save us a significant amount of money. Thanks a lot!

A few weeks back, i engaged a team for my roof and siding renovation. i was really taken aback by the outcome and the cost of the service. The team, including joe and russell, was very professional. I definitely plan on utilizing their roofing services again and would recommend them to all in Richmond!

My encounter with Navarro Family Roofing LLC was simply wonderful when their representative, Emmanuel, made an appearance at a real estate class I was participating in Richmond. He offered exceptional and professional assistance to all possible buyers and sellers through their thorough roofing inspection process. I'm absolutely delighted to work with them on my property listings!

Taylor was our primary roofer for a project involving four properties. He exceeded expectations by answering all queries promptly and efficiently. The roofing job was completed smoothly in a very short time frame. We encountered a few minor issues post-installation, but Navarro Family Roofing LLC resolved them within days. We couldn't be more satisfied with the service, all thanks to Taylor!

big thanks to damon, russell, and everyone on the team for the incredible work you all did on our new and amazing roof! we couldn't be more satisfied and we absolutely adore it! you guys did a first-rate job, and i would recommend your services to anybody! thanks!

I've been in the roofing business for more than 20 years as an Owner Operator of a fast-paced roofing service. The level of proficiency and meticulousness that my advisor, Damon, demonstrated was truly impressive. Damon went the extra mile, by all accounts, ensuring that our roof in Richmond was spotless and capturing photos of any areas needing attention or potential issues he spotted. It's refreshing to come across someone so dedicated to their work and to providing excellent customer service. Thank you, Damon!

Arthur and his team installed a roof for me in Richmond and did an exceptional job. They have numerous teams working at various locations, with a few individuals like Taylor and Emmanuel who oversee the work and ensure everything is up to standard. If any part of the work isn't continuously meeting expectations, they take immediate corrective action. Wouldn't it be great if this level of accountability was applied everywhere? But let's not get into politics, let's focus on the excellent roofing job done by Russell, Damon and the rest of the team.

joe arrived promptly over the weekend, even at short notice, to inspect our property in richmond and find the cause of our leaky roof. he carefully explained the core of the problem - an improperly installed j channel - and what was needed to fix the issue. today, he returned with russell to repair the roof. they worked swiftly to secure the waterlogged area beneath the roof and ensure the roof was watertight. they demonstrated great skill and addressed all our questions. they also made sure to clean the work area before leaving. what started as an issue - water leaking into our bedroom - has now turned into a successful repair! thank you, joe and russell for your exceptional work and emmanuel for fitting us into your busy schedule. we hope not to need such services in the future, but if we do, we know who to contact - a reliable roofer like you.

damon and his crew from navarro family roofing llc executed an excellent job in replacing our twenty-year-old, leaky roof in richmond. from the initial estimation to the final wrap-up, they were consistently on time and extremely detail-oriented. if damon came across any problems during the process, he promptly pointed out the issue and offered the most effective remedy.