- 810 W Robinson St, Norman, OK 73069
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “My Roof”?
{
"summary": "Customer feedback for MyRoof is mixed, with a significant number of positive reviews highlighting the quality of work and professional service. Many customers praised the timely response and effective communication from the team, especially during emergencies and installations. However, there are serious concerns regarding customer service and communication, with some customers experiencing difficulties in reaching out for support, as well as issues related to project delays and guarantees that were not fulfilled. These problematic experiences, particularly related to service responsiveness, overshadow the overall positive sentiments.",
"liked": [
"The process was smooth. They worked with our insurance and had no issues.",
"The My Roof team is outstanding. We were so pleased with the solar installation.",
"They did a great job with quality work.",
"The project manager went above and beyond to make sure I was satisfied.",
"They made good customer service and friendly service."
],
"disliked": [
"They are extremely difficult to get ahold of and are dismissive when you finally do get ahold of them.",
"It is being delayed because MyRoofSolar installed the generator in an area where it cannot pass inspection.",
"I have to pay for the system and the electric bill they said would be replaced by the system!",
"This company should be ashamed .. two of their workers got fired because another worker tried running them over with a car.",
"They are not answering my calls when trying to receive some compensation for the delays
Recommended Reviews
I wish I had better things to say about our experience with MyRoof. They are extremely difficult to get ahold of and are a dismissive when you finally do get ahold of them. We were pretty much guaranteed a certain tax credit (which they had no business guaranteeing, but we were naive) and we have yet to see the tax credit, yet are still being penalized for it. I do understand that they don’t have full control in the situation, but I wish we would have been given reliable information before making such a huge investment. I’m not one to leave unmerited bad reviews, but I will personally never recommend MyRoof to anyone.
MyRoof replaced our roof after a hailstorm and the process was smooth. They worked with our insurance and had no issues. We also have solar panels with them so that was a plus during this situation. Definitely recommend.
The work was done while I was out of town and I came home and it looked great everything was clean around the house. Very happy
- 810 W Robinson St, Norman, OK 73069
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured