Murphy and Son Roofs, Inc

I am surprised this great family-owned business has only received one review. John and his team are responsive, honest and professional. Long story short, my skylight leaked on the night that my baby was due. After I had to deal with all the hospital things, I started to call roofers around my location to repair the roof. It turned out that it is the busiest time of the season for roof repair and almost no one got back to my message and those who did, they can't help me until December! I forgot how many calls I had to make but John called me back 10 minutes after I left my voice message. He understood my situation with a newborn baby, his partner Mark came to examine my skylight the next day morning and then started to schedule a date foe the fix. Although there were couple days were raining, the repair got postponed a little but the crew came as soon as the sky was clear.

The crew arrived even earlier than the scheduled time. They took a more detailed look into the damaged area and explained to me how they are going to fix it. So the previous home owner installed a wrong type of skylight for this roof and also used asphalt sealant for rubber roof which damaged the rubber very bad. As you can see in photo 4-6, the wood frame was damaged by water. That's how the water came into my house. They replaced the correct skylight for my roof and re-did the rubber with the appropriate sealant. Greg, the technician, made a new wood frame for me and made sure every corner is sealed as you can see in photo 1 - 3.

The crew is very knowledgeable and professional. They understand that roof problem is very time sensitive so they try their best to fix it for you! I definitely recommend Murphy and Son to everyone.

p.s. As I mentioned, there were rainy days which delayed the repair. Mark helped me put a temporarily cover over the damaged area so the water wouldn't make further damaged. Another Plus!

Mr Murphy was a pleasure to do business with, reasonably priced, on time start to finish and his crew were very neat and courteous.