Logo of Murakami Roofing

Murakami Roofing

  • 45-558 Kamehameha Hwy, Kaneohe, HI 96744
  • Industrial Roofing
  • Residential Roofing
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Murakami Roofing, we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Our comprehensive range of services includes roof installation, gutter installation, roof leak repair, and specialized offerings like green roof repair and TPO roof replacement. This breadth allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Located in Kaneohe, Hawaii, we serve our community and surrounding areas with a commitment to organization and reliability. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. We understand the importance of thorough project coordination, which enables us to tackle even the most challenging jobs with confidence and precision.

What people say about “Murakami Roofing”?

Customer reviews for Murakami Roofing reflect a mixed sentiment. While many customers commend the company's efficient service, friendly staff, and quality workmanship, several negative experiences highlight issues with cleanliness and poor treatment of employees. Positive feedback emphasizes prompt responses to roofing emergencies and satisfactory repairs, with customers expressing gratitude for the care and professionalism demonstrated by the workers. However, significant complaints about debris left behind and unresolved issues suggest a need for improvement in communication and follow-up service.

What Users Like The Most

  • The office woman was super friendly and arranged to have Chris come the next day to check for the problem.
  • Murakami roofing charged me half of what Kapili roofing was going to charge me.
  • I can't say enough great things about the high level of caring this company gives to their customers.
  • The workers were friendly and seemed very knowledgeable and did a good job.
  • Their craftsmanship was superb, and they weren't super rowdy or unprofessional.

What Users Like The Least

  • Several customers called back after their projects were supposedly completed, still dealing with the same unresolved issues.
  • The team that did our roof were slobs and littered their trash everywhere.
  • I had to buy an industrial magnet to pick up hundreds of nails around my home.
  • Customers expressed dissatisfaction with how they treat their own workers.
  • I really don't see where the 'bad reputation' in this company is.

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 12 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Joven Dizon
Jun 10, 2025

Clinton may appear skilled in his craft, but looks can be deceiving. While working with his roofing company, I saw firsthand how several customers called back after their projects were supposedly completed, still dealing with the same unresolved issues.

What’s worse is how he treats his own workers. He refused to pay my final salary and declined my laptop repair reimbursement twice, even after he had initially approved it. That $400 was something I had planned to use for my pregnant wife’s medical needs.

If this is how he treats the people who contributed to growing his business, I wouldn’t trust him to honor commitments to his customers either. Be careful who you trust with your home, and your money.

Brad Cooper
May 19, 2023

I want to thank the workers of Murakami Roofing for such wonderful service. We were still under warranty and started to get a small leak. The office woman was super friendly and arranged to have Chris, a worker come the next day to check for the problem. Chris assessed the problem quickly and efficiently and explained what he would be doing to remedy the problem. Within an hour , the leak repaired with no charge. Such outstanding service is greatly appreciated. Mahalo Murakami Roofers.

Blake Aruda
Sep 26, 2019

Absolutely horrible. The team that did our roof were slobs. They took advantage of our hospitality by littering their lunch trash everywhere. I had to buy an industrial magnet to pick up hundreds of nails around my home.

And I look in my attic today to set rat bait only to find tons of debris from the roofing job. Pure trash Murakami. Would not recommend to my worst enemy. Terrible!

Andrea Kalaaukahi Dela Cruz
Aug 9, 2019

Very happy with my new roof. Murakami roofing charged me half of what Kapili roofing was going to charge me. I saved big bucks! I highly recommend Murakami Roofing. They did a good job too with taking the old shingles and nails. And they actually took our bulky item which was our old porch roof. Very kind local braddahs.

Christian Wilson
Feb 17, 2019

Earlier this week, strong winds and rain ruined my roof and caused it to leak. I called my insurance company and Murakami Roofing. They were very quick to come out to give me an estimate to repair the damage. A couple days later, the owner himself came out to make the repairs even though there were 70 other homes that were damaged by the wind. I was finally able to sleep at night not having to worry about rain pouring in the middle of my house. I can't say enough great things about the high level of caring this company gives to their customers. The other company I called me and said they couldn't make any repairs until the next month.

Alan Choo
Mar 6, 2018

March 2018, had our roof done in 2017 by Murakami’s.. All the recent bouts of rain caused ponding on the roof. Called to inform them of the situation.. they came to assess and returned last couple days to remove damaged parts and reroof the area. We are extremely happy with their professional service and their commitment to quality workmanship and customer satisfaction.

Ann James
Dec 13, 2017

I couldn’t be happier with my new roof! It looks great, the color blends in well and matches the house and the surroundings. During the two days of removing old shingles, making necessary repairs to water damaged wood, and installing new shingles and drip edges, all the workers were most courteous and respectful, very professional, no loud music or loud yelling was ever heard. It was actually quite pleasant being in the house while all of this work was being done. The crew cleaned up the entire areas surrounding the house, went over the yard repeatedly with a metal detector, and every bit of rubbish was picked up. The finished product was done so professionally, it compliments the whole house, making it look new again. Thank you to everyone and to Clinton and Shelly for coordinating the work flow, despite unexpected weather changes, to get the job done successfully. I highly recommend Murakami Roofing to anyone who wants the best!

Jeannie Ajimura
Aug 11, 2014

Murakami Roofing did a wonderful job on our roof. The workers were friendly and seemed very knowledgeable and did a good job.

Brandon Tanoue
Jul 16, 2014

Murakami Roofing did an awesome job on my roof. It only took a couple days for them to rip off the old roofing material and install the new roof. I was very pleased when I reviewed their work. The workers were very friendly an professional. I would highly recommend Murakami Roofing to any of my family or friends.

Warequest Tetaum
Jun 8, 2014

I would like to personally thank your men for a job well done. Their enthusiasm and excitement they showed deserves some recognition. Their craftsmanship was superb, and they weren't super rowdy or unprofessional like some other companies I cam into contact with during the quote process. They were in and out within a day and we couldn't be happier with our new roof. Thanks so so much guys at Murakami!!!!

andrew mckenzie
May 22, 2014

We were very satisfied on the job that was done. It looks great and the crew was very nice and courteous. The gods gave us that full day of no rain and the job was done quickly. That night it really rained hard at the house and for the first time in two years, I didnt have to walk around the house looking up at the ceiling tile to spot new leaks. It felt great. Thanks again and you can be assured that I will recommend Murakami Roofing to any of my friends that need assistance with their roof.

Thanks again

Branson Silva
May 14, 2014

Called these guys from their ad on Google offering free gutters a few months ago. Set up the estimate appointment, and they were replacing our roofing in a week. They worked fast, and did a great job. Murakami's roofing has some other bad reviews on yelp, but I really don't see where the "bad reputation" in this company is. I really have no idea.

All I know is they did a great job again, and my wife was very happy, so I'm happy! Haha

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 45-558 Kamehameha Hwy, Kaneohe, HI 96744
  • Industrial Roofing
  • Residential Roofing
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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Yes, Murakami Roofing offers free written roof quotes and estimates.

2. Are warranties offered by the company?

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Yes, Murakami Roofing provides a 5-year workmanship warranty and a manufacturer's warranty for materials, varying by type of roof material selected.

3. Does the company offer senior discounts?

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No information found regarding senior discounts.

4. How is the company overall rated?

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Murakami Roofing has a 4.3-star rating based on 12 reviews.

Service questions

1. What services does the company offer?

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Murakami Roofing offers a range of services including roof installation, repair, maintenance, gutter installation and cleaning, flat roofing, attic inspection, and more.

2. Are there any services the company does not offer?

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No information found regarding services not offered.

3. Does the company offer emergency services?

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No information found regarding emergency services.

4. Does the company offer eco-friendly accreditations?

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No specific information found regarding eco-friendly accreditations.

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