Mountainland RV

I brought my RV motor coach in to get repairs to the AC unit and the water pump. When I arrived, I was greeted with the most genuine kindness. They listened patiently to what I needed and gave honest suggestions about what would be best. They mentioned it would take a week, but had my repairs done within 3 days. Everything works very well! When I picked up the RV, they answered my questions with knowledge, patience, and kindness. I am so appreciative to have a place like this to go!

●DO NOT TAKE YOUR TRAILER HERE● we have had ours in for warranty work several times. One of those times they charged us $300 sent us out to our trailer (nothing had been fixed) they then realized they supposedly did those repairs to a different unit so we had to wait another week to actual have ours repaired (I'm not convinced they ever actually do what they say) we've had them look at our fridge 3 seperate times, for the same issue, 3 different charges for them to say they can't duplicate the issue. We just took it in to have our water heater fixed, but the tank was never filled so how they actually tested it to see what was wrong, or to see if it was fixed before leaving is beyond me. And the nail in the coffin our trailer sat there for a month and in that time someone damaged it, but they refuse any responsibility. I'm assuming our insurance company will wring it out of them, unless they don't actually have any insurance, and if not, then thats a giant problem for any consumer.

Have to add my own review since the owner response to my husband's(berk thompson) accurate one star review ... is a outright lie.
We did extensive research before we offered to pay full asking price on a 2013 camper in Aug '23. We knew they had about 3k room to work with us and still make a profit. Proven over the next few months as they lowered their asking price 1, 2 and then 3k on their website and ksl. (I kept screenshots)
The camper had issues and we took pics when we looked at it. Asked that the large hole in the front be fixed. A few other minor fixes And asked for a few extras be added. Electric jacks, air bags for our truck and a truck matt. It was negotiated that day that we would pay for the truck matt and the jacks and airbags the salesman would call on prices and place for airbag installation.
It was a done deal with a handshake. Full asking price. This would have been a good deal for everyone.
A few days later the salesman(Darrell)got back to us and the deal is still on and all good. I spoke with him on the phone several times. I wanted to see the camper again and measure the mattress for sheets and we stopped to do that. It had just rained and we mentioned the small hole by the door and water on the inside of the camper. That needed to be fixed also. Darrell agreed.
We sat down with Darrell while he called to get a price on airbags.
Not one time did he try to negotiate anything different!!! No one bent over backwards to do anything. The add ons at full price were very reasonable...and also negotiable.
So when the Darrell called us a few days later and said the owner was back in town and couldn't do the deal we had agreed on we were surprised. Also surprised no one cared to negotiate anything on the deal.
Did they not want to sell it? Was there more wrong than we could see? Did they not want to fix the issues with it?
Something is really SHADY about the way they do business here!!
A hour after my husband's review posted they pulled the camper off their site and ksl. It is still on rvtrader for 2k less than what we would have paid. I doubt the holes are fixed.
Just go somewhere else!!! We are good honest people and very easy to work with!!!
You can just assume that the response to this will also be a lie.
We did NOT keep adding things. There was NOT 6000 in add ons. No one bent over backwards to earn our business!!!
Very dishonest and shady!! Would not recommend to anyone!!

Went and looked at a camper they have(still) back in August of 23,it's a 2013 adventurer 80gs,I liked the layout of the camper even with a few major problems ,like a hole in the front cap that has rv tape over it and a hole in the back on the passenger side by the door that water stains on the inside wall and floor from the rain has left,and old taped lp detector,even with these problems I was still willing to pay there asking price of 16,990,but I wanted a few things in return,like electric jacks and a airbag system and tiedowns,the sales man agreed and was getting prices on the phone while we talked,had the paperwork all but done,was approved by the bank,knew what payments would be and when,then the salesman says give me a day to get the prices all figured out for my truck add ons an appointment times and places,he calls a few days later and says his boss was out of town when he,the salesman made the deal and his boss said they couldn't do the deal because they not be making any money ,I know from previous experiences and other people at rv dealerships,with the problems with the camper they couldn't have gave more than 10,000 for a trade in,but oddly enough a month later they lowered the price down a 1,000$ and a month after that another 1000$ now it's down to 14,900,
Now today I see they have raised it a thousand to 15,900,after doing some searching the airbag system is not the way to go, should go with a heavy-duty sway bar and aftermarket bumpstops ,witch is half the cost of airbags,not to mention you can get the electric jacks kit that comes with the motors instead of the whole jack an motor,in the long run when they had it sold they chose to get top dollar out of a subpar unit,and didn't even explore other options for my truck,it's to bad I would still buy the camper but on my terms now,buyer beware,,

I took my trailer to this place because there was a lot of water damage to my slide out the people are totally awsome and the trailer tech did outstanding work and they took pictures of the before and after and the cost to fix my trailer was very reasonable and they even gave me a little bit of time to get it paid for I will continue to do business with this company and the people that work I will refer every one to this company thanks for fixing my trailer

So far all I have dealt with is parts she has been Great to work with always got me the right parts and always called back when left a message.
The place I bought mine from you call call call leave voicemails no returns so you go there in person and you wait for their parts guy to blow in from town with sunglasses on to help you whenever that might be.

Fantastic, helpful staff.
Needed an urgent repair so I could leave town on time.
They went out of their way to accommodate me and fixed the problem.
Highly recommended!

Super friendly here, and helped me find everything I needed for my RV!!

Would recommend Mountainland RV way more than Castle RV across the street.

Super knowledgeable staff. They were quick to help me get the parts I needed and all of the extra things I didn't know I needed until I talked it through with them. They are awesome for RV repairs and parts. Would recommend for that.

When another RV store wanted considerably more money for a roof repair on my trailer, Kayce at Mountainland was very helpful in getting me an estimate for work to be completed, Mountianland was able to give me a completion date that wasn’t four weeks out, reasonably weather permitting for the right price.

We also had some other things added to our trailer while it was there. Clean repairs and all around good service for a fair price

Imagine taking your motorhome to be serviced and having it done by someone who really cares, and having it come in under budget and in a much shorter time frame than was expected. This is what you will find at MountainLand RV - extraordinary people, extraordinary service, extraordinary work! There is no one else I would ever take my RV to whenever it has a problem that has to be taken care of.

ANOTHER GREAT EXPERIENCE at Mountainland RV! Kaysie ABSOLUTELY rocks the Service Department! She's always been very kind and extremely helpful. I can recommend MRV without any reservation and wish for them the very best...

Our salesman was Jacob. He was friendly and patient as we asked many questions. When we purchased our trailer and got ready for our first trip we encountered a few problems. It was a Sunday but Jacob was quick to respond to our call and told us to come to the store first thing the next morning. He was waiting for us and walked through everything to make sure it was working correctly before we left.
We had a couple of warranty issues and Mountainland helped us work through the process.
I would highly recommend them for their customer service.

If you are serious about buying a good camping trailer while receiving great customer service and go no further. Mountainland RV Secured my business for life by their high-level of customer service. I have bought from the other guys and I will never go back because now I found the best place to buy a trailer or RV from. Don’t make the same mistake I did by going somewhere else.

Wouldn’t go anywhere else. Amazing service and sales. We bought our camper at one of there competitors. But sure didn’t get treated any different.

Needed a waste valve, went in Saturday 3:40 pm, still open!!! The valve was as cheap as Amazon. Love this place! Super friendly helper as well!

Mountain Land RV, is the best. On more than one occasion they really bailed me out. Most recently, I hadn't ealized my hot water tank burst until just hours before we planned to leave on a 6 week, non-negotiable, trip. Although my emergency wasn't their problem, they really did help me out in a pinch, and we were able to get on the road. Great work, great service, and mostly...just great people.

Mountainland RV is awesome, especially Kaysie. She went above and beyond to help me with my recall. I have a Grand Design trailer and my nearest dealer is 2 hours away. Kaysie worked with GD and was able to get the recall work done here. The whole team has been great to work with and the quality is exceptional.

The folks at Mountainland RV are amazing! We had an emergency rv repair needed on our way to Yellowstone and they were able to fit us in and got the main electrical repair and several other small repairs done within a two hour window and got us back on the road. They were aso the nicest people to work with.

The team at Mountain Land RV was exceptional. They went above and beyond fixing the wiring in our truck, educating us on our new trailer and trailer hitch and so much more! Shout out to Nicole! She's amazing!!! When we're in the market for another trailer we will head right back to Mountain Land RV!
Thanks guys

I was traveling through Logan on a vacation and had some RV repairs that really needed to be done. Mountland RV gave me excellent, friendly, and quick service. I highly recommend them!

Can’t say enough good about there whole team at Mountain Land. They excel in all departments. The sales team makes buying a camper easy with their knowledge on every camper on there lot. There parts and service department can be counted on the fix any problem right the first time. When it comes to warranty work they dig in and they make sure you are taking care of. I would highly recommend this team at Mountain Land.

I like this one the people are really nice the little girl come out and showed us some trailers didn't push us into anything it was just like she enjoyed being outside it was pretty good weather so I think they're great their employees are fantastic

Kaysie the service manager is fantastic to work with. She was able to obtain a difficult to find part for my trailer. Kaysie was persistent in working with the manufacturer and kept me updated on progress.

Brought my trailer in with pretty extensive list. Everything was quoted in a timely manner. They did all the work exactly in the time frame they said they would very professional courteous staff. Would definitely bring my camper there going forward would recommend to everyone.

Mountain land RV was great to my father. He purchased a 2022 keystone bullet ultralight travel trailer. Nicole took extra time and went above and beyond to explain how all the new technology works on the trailer( Dad’s 80) Nicole was amazing!

My leg fell through my skylight in my travel trailer when I was working on my solar, could not see the skylight cause it was covered in snow, but mountainland rv is amazing they got the part I need a lot cheaper then what they expected and they also found another crack and fixed that as well. Both things being fixed well under my original estimate. I went and looked at the work last night and absolutely love it. These guys are amazing. I won't take my trailer anywhere else besides them from now on. Another company made me wait months for one bar I could have done myself. I definitely will be back if I need work done on my trailer

These guys our awsome and very friendly and we enjoyed our visit and they all has fun riding go cart felt like we made some new friends.

These ladies were absolutely fantastic kaysie(Hopefully spelled correctly) saved me big time. Heading to Idaho from Utah county when i realized that I had left my 50amp power cable home. They didn't have one in stock but sold me one that that was for a new trailer because they sold thier last one earlier. Not only did she offer to call other rv places to see if they had one and if it was cheaper, which means she could have not made the sale, she helped me out tons. its rare to find good customer service these days but this business nailed it for me today.

Great folks to talk to and very easy to deal with. We did it all over the phone. Very willing to take care of warranty issues. All around great place and people.

Phil was extremely wonderful to work with. We ordered our toy hauler and he kept us updated on how it was coming along. Made sure we got all the options we was wanting. All the other employees were very helpful when we went to pick it up and very knowledgeable when they walked though and showed us how everything worked. Definitely would recommend them to others.

My wife and I have been looking for quite some time for a new camper. We found the perfect one at Mountainland RV. Although it was a six hour round trip for us, we felt it was worth the drive because of the savings. They did an excellent job taking care of us and setting us up. I would recommend them to anyone.

Kaysie in service is awesome!! She helped get some info from Dometic after our chest fridge freaked out. Everything worked out fine, turns out it just shut down with a fail safe amd low voltage but she helped get ahold of Dometic and answer some questions. Great place to get parts and mods. The initial purchase was perfect too!! They got the fridge in quick and had the best price we couod find!! Thanks guys!!!

These guys were awesome, very patient and willing to do whatever they could to help with everything. I would recommend them to everyone.

They had what I needed in stock multiple times and their prices are pretty fair. I had great customer service as well.

My family has been coming here for years, they always work on the price for us and do there best to help any way they can.kasie is super amazing and really know her stuff if she can't fix the the problem she does her best to find someone that can.

Took my rv to have some maintenance done on a leak and the awning. There was a leak on the fresh water drain hose where it connected to the petcock. They put a new hose on but didn’t clamp it onto the petcock so next time we get loaded up to go camping it starts dumping water all over the inside of the trailer where we can’t see it till our tank is half empty and water is dripping from the whole front of the trailer. Nice. I asked for new batteries as well and my trailer is set up for two 6v but they gave me two 12v so when I hooked up my truck the trailer brake controller fried. They gave me $30 off buying a new one and that’s it. Would highly recommend South Valley rv if you need repairs done. Their super friendly and take care of you. The service was done two years ago and the trailer wasn’t used since till this spring which is when I found the lack of a clamp on the hose. Maybe they have improved since but this was really frustrating so I’m leaving this review. It was definitely Mountian land on the north end of Logan and It was under my mother in laws name as it’s her trailer, but I take care of it since she can’t tow it. I’m sorry to leave a bad review, but a company needs to take care of everyone, not just the big purchase customers.

First time buying a trailer and it went way smoother than I thought it would go. Got pre-approved for my loan and Phil did the rest. There were a few small imperfections in the trailer and they made sure to repair all of them and give the trailer a nice wash for the ride home. Can’t wait to take it out

Everyone at Mountainland RV is wonderful to work with! This was the first time we’ve purchased a trailer and Phil was great at walking us through the process, making sure all our questions were answered. The staff are all super friendly and helpful. I will definitely go back and will recommend them to all my friends!

Always helpful and willing to see that your needs are meet. If they don't have it they can get it for you

Our experience was super smooth and easy. We found exactly what we were looking for and felt like the time was given to make sure we received through and respectful service. The follow up is great as well. Phil was kind and lead us through the paperwork so that we understood all the steps.

Purchased my first camper from them years ago.
They have always been there for me for repairs and service. Thank you!
The staff is great.

Great buying experience. Bought a used trailer and it was honestly represented. Staff spent tons of time with us.. answered all our questions. They've always been available for questions after our purchase as well. Would definitely buy from here again.

We wanted a walk through and waited two weeks for the appointment. When it came to the day THEY STOOD US UP. We showed up at the right time and they didn’t have someone to do the walk through THEN CHARGED US ANYWAY. They told us a few thing about our trailer that we obviously knew like “hook up your water” they didn’t show us how to do it at all just told us about it at the desk. Very shady and unprofessional. We would’nt have paid but they wouldn’t let us take our trailer. We only wanted a walk through, they didn’t do it, and we still ended up having to pay. Total scam.

I am so pleased with my experience with Mountainland RV. I was having such a hard time finding something that would work for our family. AC was amazing to work with and made the process so easy. Out of all the things I have purchased, this was by far the best experience I’ve had.

Great service. Traveling through with pull behind and bent two stabilizer Jack's. They said very hard to get but they would look. Had them the next day and installed them while we waited. One other repair done as well. Cost was much less than I expected! THANK YOU

We had a shelter fall on our trailer, needed a complete new roof and plenty more. We brought it to mountainland for the repairs. They were great to work with and they handled all the insurance issues so we had nothing to worry about. We have used the trailer multiple times and it has gone through many rain storms with no issue. I would use them again in heartbeat. Super friendly staff too!

Great people at Mountainland RV. Every person I was working with answered all of my questions and was very helpful. We love our new trailer!!!

The people in the parts department go out of their way to help you find just exactly what you need

We have had an amazing experience with everyone at Mountainland RV. We had some difficulty with a weight distribution hitch after our first camping trip and everyone we dealt with at the dealership came together to help fix the problem. Casey stayed in contact with us and AC drove to our campsite to get us setup with a different hitch so we could head home. He didn't have to drive out of his way to help us but we are so very grateful that he was willing to do it. Over the past few weeks they have gone out of their way to help get a new permanent hitch figured out while dealing with supply issues that are out of their control. We are so thankful for everyone at Mountainland RV and for their willingness to go the extra mile so we can enjoy our new travel trailer. We are so impressed!

They had a part that we needed for our travel trailer. They were friendly and professional and eager to assist us in finding what we needed:)