Morton Buildings Inc. - Idaho Falls, ID

Spoke with a sales rep named Jake for barely two minutes. I explained I wanted a 14’ aisle and 12’ stalls. Without knowing anything about my budget, he immediately told me they weren’t a good fit. I had already mentioned we were also considering a timber frame barn, clearly signaling we’re willing to pay for premium options so their little pole barn builds aren’t out of our price range.

If I were the Director of Sales or Business Development at this company, I’d start updating my resume. Your reps seem more focused on turning customers away than closing deals. Jake didn’t ask questions, didn’t try to offer a compromise, and didn’t make an effort to sell me on a 12’ option. He just shut it down.

He also sounded miserable, so maybe it's a culture problem. Either way, don’t waste your time here. Work with a company that actually wants your business. This one clearly doesn’t.

I asked a rep from this company to come look at a location I'm planning to put an RV cover. The representative continuously asked how much are you going to give us, how much are you going to spend? He said, because we only do big jobs. It sounded like he was saying if I'm not going to spend a lot, basically I'm a waste of his time. Rude! Then he promised me he'd figure out laws on the RV covers in my neighborhood, I never heard from him again. I ultimately may spend a lot, but this would be the last place I would spend it at. Rude!