Morgan-McClure Chevrolet, Inc.
- 11147 Norton-Coeburn Rd, Coeburn, VA 24230
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
At Morgan-McClure Chevrolet, Inc., located in Coeburn, Virginia, we specialize in a comprehensive range of roofing services, including roof deck repair, skylight installation and repair, gutter installation, and roof leak repair. Our expertise extends across both residential and commercial projects, ensuring that we can tackle complex jobs with precision and care. We pride ourselves on our organized approach and unwavering attention to detail, which allows us to deliver durable, high-quality results that stand the test of time. Our team is dedicated to providing reliable solutions tailored to the unique needs of each client, ensuring that every project is completed thoroughly and efficiently.
Whether you are looking to enhance your home or manage a larger commercial endeavor, our commitment to excellence and strong project coordination ensures that your vision becomes a reality. We proudly serve Coeburn and the surrounding regions, ready to assist with your roofing needs.
{
"summary": "Customer feedback about Morgan McClure Chevrolet is mixed, with some praising the staff's helpfulness and communication, while others report significant issues with service and transparency. Several customers appreciated the attentive and knowledgeable sales team, noting their efforts to ensure a positive purchasing experience. However, some reviewers expressed frustration over delayed communication regarding repairs and vehicle issues, as well as dissatisfaction with the handling of trade-ins and appointments. Overall, while many customers enjoyed their buying experience, serious complaints related to service reliability and customer support impact the dealership's reputation.",
"liked": [
"Shane Campbell and Tyler Bright went out of their way to take care of my family and ensure we had an affordable payment.",
"The service manager gave us estimates for each and reviewed our options, and the car was fixed on time and at the price quoted.",
"Shane was extremely HONEST, attentive, and focused on what the customer likes, wants, and needs.",
"They even have a power strip to charge your cell phone or tablet while you wait.",
"Mike was very upfront on the condition of the truck and didn't waste my time."
],
"disliked": [
"Had no updates for 3 months straight and they were waiting for parts each time we contacted them.",
"Even with only two cars waiting, I was asked if I had an appointment and was made to wait.",
"They accepted a car with plenty of recalls as a trade-in and
I hadn't purchased a new vehicle in almost a decade due to worries over credit. I was in need of a new vehicle to take my daughter places. Staff members Shane Campbell and Tyler Bright went out of their way to take care of my family and ensure we had a affordable payment in a tough economy. We were nervous about purchasing a EV but Shane took care of us. I can't say enough about the positive experience I had. We love our new VW. If youre from Coeburn support your local MM dealer and go see Shane and Tyler.
had the car towed on dec 12 to morgan mcclure. Had no updated for 3 months straight. Finally started getting updates that they was waiting parts each time we contacted them. Then on may 23rd. They stated car was ready and fixed. They have not sent a estimate to insurance or provided me with the estimate or what all they did repairs on expect they told me they fixed the bumper and replaced the converter. Then Car broke down at rual king in norton. Where it went back into limp mode. Smelling like rotten eggs and showing the same issues when we first took it to th. They came to hauled it back with a tow truck same day. And since may 23rd we have not had any contact with them expect twice. they refuse to answer calls or text messages. So ive been contacting the insurance company each week and they been calling morgan mcclure to get updates. They told State Farm june 24th it was an issue out of their scope and they was having another mechanic/texh to come look at it and they would have an answer by that friday. on june 31st state farm contacted them and was told they moved our car to a sister shop and i had no clue and no idea where my car is at. I didnt give consent nor wasnt aware they was moving our car to a different location/shop. I had zero knowledge that it was being moved. They didnt even tell state farm the location. Basically, my car is MIA. July 7th, i asked state farm location and they again had no answer for me on where my car was at. Still havent heard from Morgan Mcclure. Last we heard anything was on June 19th from them.
Then on July 12th my husband stumbled opon the car. It is located at the super service center on hawthorn drive in norton va.
Told them my husband located our car. Gave them the address and the phone to the location. They called both morgan mcclure and super service shop. She said the lady at the super service shop sounded disgusted whatever that ment and that they told them the car has been there the last few weeks and morgan mcclure has NOT told them anything as far as what diagnosis the did, what they replaced or what they think is wrong with the car. That before they even do anything to the car they need all the paper work/information from morgan mcclure and they have yet to get anything from them. That morgan mcclure towed it to them with no information just dropped it off and that was it.
How can you just tow a car, drop it off somewhere else because its out if your scope and not provide any information about the car or why your dropping it off?
The first 3 months from December to February/March i did give the benefit of the doubt because it was the hoildays and we had some wild weather i mean the kids didnt go back to school till February so i understand. Im a very understanding person. But to have no contact, no updates with us. Zero communication skills what so ever. Only thing we have been told is waiting in parts , parts order was like 6 to 8 through out this whole process. Only know the only part for sure that was replaced was a converter and the bumper. So what are the other parts that was fixed? why hasnt there been any documentation sent to start farm and any documentation to us? Any service shop. Body shop. Garage i have ever went to for repairs has given me a copy of the estimate and given me a final copy of everything that has been replaced. Get the car 5 months later after it being towed for repairs to have the same problems still is also very unsettling. Then to only hear back once weeks later and the second time was because we found our car ourselves is even more upsetting. This isnt okay by any means and i have done research and talked to proper channels no shop should have someones car for longer than 5 or 6 months and it seems they are prolonging it. i have filed a complaint and sent all documentation that i have to the Better Business Bureau and also to Virginia Attorney General’s Office. This is rather ridiculous. Unprofessional. Bad business behavior. I want ever send my cars back to this place this was the 1st time and will be the last time. Im disgusted.
Considered purchasing a specific pre-owned vehicle there. Shane and his Manager were so helpful and helped me thoroughly inspect the vehicle. I appreciated their time and effort and patience!
137 locals recently requested a quote
- 11147 Norton-Coeburn Rd, Coeburn, VA 24230
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.