- 2900 Graham Rd Suite E, Franklin, IN 46131
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Modern Roof”?
Customer feedback for Modern Roof is predominantly positive, highlighting the company's responsive customer service and efficient project execution. Many reviewers praised the professionalism of the team, noting their prompt communication and attentiveness throughout the process. However, there are significant concerns regarding the company's solicitation practices, as some customers reported persistent unwanted contact despite requests to stop. While the majority of experiences were favorable, these complaints about solicitation contribute to a more cautious overall perception.
What Users Like The Most
- The team was always available to answer my questions and address any concerns.
- Installation took one day and the crew were polite, professional and hard working.
- They did exactly what they said they would do.
- They have made sure to take care of us greatly.
- The work was EXPEDITIOUS, PROFESSIONAL, & THOROUGH.
What Users Like The Least
- Modern Roof repeatedly ignores a no-soliciting policy and continues to badger homeowners.
- Once Alex, the sales rep, came out to take a look he told me he would get me a quote in a day or 2. I didn’t hear back from him for almost 2 weeks.
- They told me my roof is damaged, but the insurance adjuster showed me that my roof is fine.
- They still do not respect the no-soliciting sign.
- They have left me no choice but to leave a negative review.
Recommended Reviews
From the very beginning, their customer service impressed me with its responsiveness and attentiveness. The team was always available to answer my questions and address any concerns, making the entire process smooth and stress-free.
What truly stood out was their commitment to making the job right. There were a few unexpected challenges during the project, but Modern Roof handled them with professionalism and efficiency.
Modern Roof repeatedly ignores a no-soliciting policy and continues to badger homeowners even when asked to stop several times by the same homeowner. Each and every time they knock on our door, we have politely explained we are not interested and to not return, and yet, they still do. Over and over again. Even putting flyers on our door. I love to give companies positive reviews, and I hate leaving these kind, but they have left me no choice. If they had respected us declining them the first three times (or paid attention to the no-soliciting sign)...I may have let it slide. But this now makes over six times of unwanted approach. That is just plain bad business. Definitely NOT the way to earn my respect.
I had a good experience with Modern Roof company they replaced my roof shingles all in one day after a storm blew my shingles off my roof and I would recommend them for everyone they also cleaned up and made sure all nails were picked up and the yard was very nice. I give thanks to Alex McCutchen he was very professional to work with.
- 2900 Graham Rd Suite E, Franklin, IN 46131
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured