M&M Home Remodeling Services - Indianapolis

We used M&M for our window replacements. We are very happy with the whole process, Chris was great with walking us through our options, and overall was a very fair price. The install team was fantastic and listened to us when we wanted more caulk around the windows. No complaints on my end, would recommend using them for your exterior home improvements!

I will have to say the workmanship was great!!! The guys cleaned up every night and did a fantastic job of putting the siding on the home.
Our representative was a bit lacking in the communication area. I had to call corporate in order for us to get a response from him. It was very tiring with the communication piece of the project. Things could have moved along better I believe. Not sure if I would use them again, but the work was awesome!!

Installation of the windows went amazingly smooth. The team was punctuation, communicative, and finished quickly. They cleaned up daily and stayed clean throughout. Johnny the superintendent came by to check on the job and followed up at the end, great attention to detail. Would definitely use again.

Very good company to work with, very professional and friendly. From the start to the end, they walk you through everything that's going to proceed. Very happy with the work; got my windows on the upper part of the house replaced and the siding. I would definitely recommend them and will definitely come back if I have another house project that needs to be done.

I had a great experience with M&M Home Remodeling Services. I had repairs done on siding and fascia and it looks really nice. The guys that did the work were very thorough; they worked hard and cleaned up their work area spotless. I was kept informed of the progress of my job through the scheduling department - so all from start to finish was seamless. Thank you to the salesperson, scheduling area and the workers.

We contacted M&M about water leaking into our home through vinyl siding and damaging the wood frame above the interior side of our sliding glass door. From the initial survey and estimate through to the completion of repairs, the folks at M&M were professional in their customer service and quality of work.

Very happy with service. I had new windows, siding/soffit/fascia and gutters with guards installed. All look fantastic. All 3 different crews did an excellent job. Everyone I interacted with (from getting the quotes, measurements & job completion) was polite, friendly and professional. The crews did a tremendous job cleaning up too which I really appreciated. I recommend M&M Home Remodeling Services.

I needed minor repairs done to our home siding and rotted wood replaced around garage door. M&M responded quickly, gave me a fair price, and the work was completely within a few weeks. would highly recommend!

From the measure tech, Todd, to Scott the superintendent, and to Ashley in the business office support and especially the crew, everyone was so helpful and supportive in a smooth and seamless process.
The house looks amazing!!!!

Chris at M&M has been the best!! He’s been patient throughout the whole ordeal with our HOA approval process. Also during every meeting we’ve had at our home he’s entertained our daughters and their 1000 thousand curious questions all the while still performing his job.

Sarah was very professional got to me in a timely manner and also pricing was great. I would highly recommend them for any future projects.

I have had an experience with Sarah Moline and chris Rossetti that in so many words just can't describe how much effort and dedication that they have given me so far in prepairing me too side my house, if the dedication is a glimpse of what I am too expect I can't wait to see the final outcome. I will hope for the best and keep you posted

Working with the salesman was a breeze. He was super knowledgeable and didn't try to oversell. Three installers came to our condo for window replacements (7 total) and a balcony exterior door and screen. It took them 2 days but there were never any shortcuts. They were friendly and answered all of our concerns politely. The work was top notch. No more leaky windows! You can't go wrong with this company. They offer a high quality product at an affordable price.

Awesome job by Jerry and Sarah matching our old siding and working through rain delays to do a beautiful job! Highly recommend their work!!

Thank you so much !!

I'm a "First Time" home buyer so this was my first time roofing experience?? What I like about Chins R. is that he wasn't afraid of breaking down every detail for my satisfaction?? I asked tons of questions and difficult ones too? He always gave me his honest opinion rather he was gaining a sale or losing one?? M&M was much different from the 5 other contractors that showed up only to boost abour how their company is the best,?? Then price hike like I'm getting the best deal/offer just to find out I got poor quality roofing years later?? . I'll most definitely be back on here to show before the after photos of my roof!??. Other than that, Chris thank you for bringing peace to my tough situation??

Dan Spaulding was great, very informative and supportive of my window renovation goals. He showed up the morning of the window installation to make sure the guys doing the install had everything they needed to make the job go smoothly. I recommend to hit dan up for all of your window needs!

Very difficult process to get our windows in. Different crews disagreeing and was kind of messy on how to do our windows once they were already ordered. 2 windows measured wrong, but the install was great and easy. Some things were wrong with the actual windows, but more the manufacturer’s error than the company for those. The head scheduling guy was very rude and acted as if he had a god complex even though we were very accommodating with the crews and had to call multiple times to schedule because no one reached out. We wanted the crew to know ahead of time, the morning of, we would have to run out for like 30 minutes during the day of the 3rd or 4th time trying to install windows (get kids/run to office). We asked if they could get lunch and the manager lost it and was very unprofessional on the phone threatening to just not send them and for us to have a whole day set aside without interruption. The crew worked on the garage window and it wasn’t even an issue that we stepped away. The crews were very nice and respectful.

We had an amazing experience working with M&M home Remodeling on our new roof replacement in Indianapolis! Their project started on time, and they kept up in constant communication through the whole process. They even did a thorough job cleaning up when they finished. Thanks M&M!

I cannot express my gratitude enough for Dan Spaulding and Chris Rosetti's pursuit to make sure every thing was great on my gutter job! We had some bumps in the process caused by failures of other contractors and they went above and beyond to get things corrected and working properly! I 100% would recommend them to any one needing work done!

M&M and the team with Chris, Sarah, and Dan all did an excellent job on my roof replacement in Noblesville IN. Transparent through the process, and fair price for the quality products. Thank you M&M!

Several things negative about my experience.
They viewed my job as a small contract at an original 15k gutter job. Two non english speaking guys were here for one day in August 2023. A month later I finally had a walk through, in which I pointed out several problems with the work completed and a lot of work not completed. Walk through guy agreed with all my complaints. I was told he'd schedule a return date with the crew to complete the job. ASAP. Crickets for 5 months. Then on one of the worst days in January 2024, it was 30 mile an hour winds at minus 14 degrees outside when without notice a crew of two guys showed up to finish the job. NOTHING good was going to come from that, so I sent them packing. The whole fiasco was unacceptable. To conclude we negotiated on a final payment, higher than I thought was exceptable, but I was just happy to rid them of my existence. A different contractor will complete the job in the spring.
An unsatisfied customer
Debra Sipes
Rossville Indiana

We received excellent help and information to purchase a new entry door from Sara and Chris at M&M. They took time to help us in every aspect.it was a pleasure dealing wit them.

Under no circumstance, would I hire this company to do anything for me again. Once I signed the contract, communication issues were abound. For measuring the job, they just randomly scheduled me and didn’t notify me until I got a call that someone was on the way. I had to correct the window color order x2. A 1/2 day job turned into 4 days of wasted time, them ruining my window trim and breaking my shower door handle. On top of that, their communication is poor and their management does not care about you if you bring your issues to their attention. I had hired them to complete a one window replacement, and it was nothing short of a terrible experience.

They no showed me the first day that they were supposed to install. I had to reach out to the company on multiple occasions that day to find out when they were coming and had very poor communication. They didn’t even tell me they were not coming. I contacted a manger only to find out the crew lied about their communication with me. I had to send screenshots to prove me case.

The day they did come they destroyed my windows trim, installed one of the trim pieces upside down and broke my shower door handle. The glass of my new window is also scratched or has gunk all over it that I can’t get off. They left the workspace filthy and left a hole in my wall.

I had to alert the crew chief on the job about all of this - even though he was supposed to be checking their work. He said that he would come back and replace the trim. He no showed me yet again.

When he did show up (4th day of dealing with this install), he did not replace the wood and just filled the trim with wood filler that doesn’t even color match. We fixed our shower door handle ourselves and they gave us a credit for that. That’s it. No other discounts were offered and management acted like I was lying about the whole thing. I had to send pictures to prove my case. After he left, I still had to fix things myself as he didn’t even fix all the trim and my wall was still a mess.

Do not hire this company if you value your time and want quality.

I really appreciated the diligence of Chris Rossetti in getting my insurance company to cover most of the expense of my new roof. Once the work began it was done quickly and the cleanup was done. I was really pleased with the work and the workers. I would definitely recommend the company

Great people! They provided me with the best estimate, used quality materials, and gave me a peace of mind by completing work before the cold winter weather. They also went out of their way to complete it before Christmas and New Year!

Excellent work from all the Chris's. The only reason for the 4 stars is that clean-up wasn't very thorough. I keep finding nails around the perimeter of my home. The worker's kept leaving my gate open after I kept reminding them it needed to stay closed so my dogs would not escape. Also, we noticed some interior damage in our living room & they sent someone out to check who basically said, that's not us & just kind of dropped the ball in our court. Prior to getting our business, they were very attentive. That slipped a bit after they had the check in-hand. The work looks fantastic. I just wish they handled the drywall in the garage & living room, so we didn't need to find someone else to complete the work. Petty complaint on my part, really.

They were great to work with and very knowledgeable. They even gave me an easy payment plan. I would definitely use them again.

From beginning to end, my representative made the experience very pleasant. Chris kept me informed and returned my calls quickly. The job was started and completed faster than I expected. My wife and I love the products that we choose through your company.

Great working with the folks at M & M! They were thorough, reasonable in estimates of time and cost and conscientious of the project surroundings during and after the repairs.

Job well done! The process was efficient and scheduling easy. All work / clean up done in one day. We definitely recommend this company.

I had three quotes and decided to go with M&M over the other two based on my interactions with sales personnel that came out to provide an estimate and the follow-on conversations I had with them. It seemed like I had made the correct choice until person arrived on September 19th to perform the repair. While the contract stated I would be charged extra for a two story house and a steep pitched roof, he was not prepared or able to up and complete the project. He said he would be back that afternoon or the next morning but would call to confirm. I did not receive any phone call from him. The next day I called him and he said he was in a meeting and they would find someone to complete the repair because his boss did not want him on the roof. I did not hear anything from him or anyone from M&M Home Remodeling Services. I sent the sales person an e-mail requesting his assistance on contacting s supervisor or customer relations office and he provided me with the supervisor (same person that came out to repair the roof). He called me later that day (September 29th) and said they were working to get a sub-contractor assigned to the project. When I came home the project had been completed and there were approximately 10 shingles and parts of shingles laying in the yard. While the grass may eventually recover the burn marks are still evident in my yard where the worker left the debris. Invoice was dated September 29, 2023, however the work was not completed at that time and I finally received the invoice on October 19, 2023 and it had a due date of October 17, 2023. Customer service does not seem to be a top priority for M&M Home Remodeling Services.

M&M was a great experience from the beginning, the quoting process was quick and fair ( thanks Chris) Then the instalation of the roof was done quickly and clean up was great ( thanks Chris)
I would highly recommend M&M Remodeling.

M and M fixed my gutters and repaired my roof. The complete job was done at great quality. I'm happy with the work I would refer M and M to family and friends.

Too many promises , when we sign agreement , next week ,next week .... Months later 6:00 a.m. on Saturday in the morning , somebody walks in the yard and I ask why you
They told me, workers next day on Sunday it's raining and they working,
Boss shows couple days later just to sign bills,.
Roof is still not finished, just come and lie to my wife now she's sick because, just promises. See tomorrow come tomorrow see tomorrow.

Chris Rossetti with M&M Home Remodeling has provided excellent customer service to Us. Communication is clean and concise, thorough investigation, and promptness on Q&A. Chris provides a "personal touch" with regards to listening and responding in terms understood by most people. Looking forward to the completion of our 3-fold project (Roofing, Soffit, and Gutters). I highly recommend Chris and M&M for your next projects.

Our project involved new roof, trim boards, gutters, facia, skylight replacement, and bay window repair. Also included mounting new shutters on some windows. Work on the sub-projects was completed in a timely way (sometimes weather changed timelines, as one might expect). The teams worked quickly and were able to finish in the expected timelines. The quality of work was excellent. The project manager was Chris and he was outstanding. All of our concerns and questions were carefully answered and thoroughly explained. He was very quick to respond to text messages and clearly wanted outcomes to be to our satisfaction. He also worked with the crews to ensure they knew what needed to be done. He was always ready to come over if we called. With work with various crews, there was some damage to shrubs and trees, but they will recover. Chris reminded crews to be more careful. While we have had several heavy rains we have not found any leaks anywhere (previously water would leak quickly into several areas). Their corporate guarantee covers any future leaks would be repaired. Our town was totally replacing our street and Chris insured his teams would have access to our house throughout the project. We highly recommend M&M and would hire them again for house projects. These projects were not cheap, but "you get what you pay for" and they knew how to do things right.

My husband and I was very happy with the work done by M&M to repair our damaged roof.We would recommend M&M to anyone needing repairs done to their home or business.

Great experience using them for a new front door. They were very responsive from start to finish, and the installation was very well done. I would recommend them!

I was pleased with M&M. They were efficient, on time and before I knew it, they were done.
I would certainly use them again.

I love my new roof. I liked Richard, he helped me make decisions and I liked Chris, my job supervisor. They were both helpful and informative. I enjoyed the crew that installed my new roof.

This company did not provide me with an appropriate assessment of the water leak repair on my home. Once the repair workers came to my home for repairs they found where the water was coming from on the outside of my home. I thought I had a professional expert opinion initially from the first assessment but did not. The work is still not completed. I have lost money because I trusted the first assessment and again the work is still not completed.

We haven't gotten our roof installed yet but they are a very easy company to work with. Sarah is very kind and professional. Would recommend to anyone who asks

Sarah came to give us an estimate on a new roof. She was extremely knowledgeable and helpful. She also found a problem with our chimney that the other two people who gave us estimates didn't notice. Then offered to help find a company to repair it. She would be a great person to work with if you need a new roof.

We asked M&M for a quote on some roof repairs along with several other companies. One of the other companies was a neighbor's contracting business, so I went that route. Out of all the "big name" roofing companies, M&M was by far the best value (by several hundred for our quote), friendly, and professional. Richard was the guy who came to my house for the quote and followed up, and he has been an amazing customer service representative for the company.

I went with my neighbors company because he gave me a "friend" discount that big companies couldn't compete with, but M&M was a close second with the other 5 companies that came out for a quote being far far down the list. I will definitely reach out to them in the future if I need major roof changes/repairs made. Thanks guys!

Mr. Greg came out to the house to assess the damage did that happen after the storm that rain windstorm and he told me the estimate of what it was going to be he even put a tarp on the roof until State Farm could get to it I really appreciate him. I think God for him looking to do business with you all completely. Thanks again. OK

Rich was great to work with and very professional. Always quick to respond and very happy with my new gutters. I would recommend M&M to anyone

Jack from M&M came out to my house to give me the run down on the services provided by the company, and although I chose to wait on getting my roof redone, I must commend this young man on his punctuality, professionalism, and genuine kindness while trying to help me make a decision about my home repairs. Any company that employs people of such high quality as Jack deserves mine and possibly your patronage, and I will be giving him a call when the time comes to do my roof and maybe other things he told me they can tackle for me

My experience with M&M was nothing short of outstanding. Richard De St. Jean was the sales consultant I worked with and his professionalism, honesty, knowledge and communication with me throughout the duration of the project was top of the line. He truly made it a seamless and pleasant experience from start to finish. I highly recommend not only M&M but Richard for any of your exterior home remodeling needs!

I was very pleased with the details the service manager provided me in ensuring the repairs were done properly. The construction crew did the work professionally and timely.

M&M are true professionals!! From start to finish we were treating with respect and given multiple options on times! Our windows and doors were even read to install way before the estimated date! The installer were truly professional and nice to be aware of our home! They kept a clean and tidy work area and work efficiently and quick!! Truly recommend for any of their services!! Very very satisfied customer!!!

M&M repaired my roof. I got the estimate and help with financing with no problem. The team was professional and fast. I was recommended to them and I would recommend them to others.

M&M Remodeling will work with you and take out the stress of any size project. Very affordable and professional. Sarah Moline is a great sales consultant. She listened intently and explained that the company could come out and do a thorough inspection and answer any questions before a quote would be given. I highly recommend calling M&M Remodeling for your next project.

M&M Remodeling is the place to contact.
Sarah Moline is the most personably sales consultant I’ve ever worked with. She cares about what I want and listens. Would highly recommend her and M&M Remodeling.

M&M is great to work with and will take the stress out of a big project. They returned calls promptly, and were always courteous and professional. High quality work, and well worth price.

This company was fantastic to work with. The technician came out multiple times before even giving a quote; he examined both the interior and exterior for leaking issues. The crew showed up early and finished quickly, and the quality of work was stellar. I highly recommend M&M.

Thank you to you and your crew. They did a great job roofing my home. You and your crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations. I appreciated the clean up that was done at the end of each day. It just reinforced the fact that M&M wanted me to be happy! I also appreciated the 2 young men that returned after the job was completed to install my lamp post. You can be sure that we will recommend M&M to everyone we know.

M&M remodeling does high quality work! If you want it done right at a fair price, M&M Remodeling is a must call. Professional and stand by their work.

Awesome company to work with. They were prompt, reliable, and made sure we were satisfied with their work. I would recommend them.

Highly recommend M&M remodeling. Very professional and affordable. They make sure the project is completed to perfection and to your approval.