Logo of Metalmaster Roofmaster Inc

Metalmaster Roofmaster Inc

  • 4800 Metalmaster Way, McHenry, IL 60050
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • TPO Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Metalmaster Roofmaster Inc, located in McHenry, Illinois, we pride ourselves on our extensive expertise in roofing and sheet metal solutions. Our versatile team is equipped to handle a wide range of projects, from residential homes to large commercial buildings. We specialize in services such as roof inspections, waterproofing, coatings, and various roofing materials including flat, tile, and tar and gravel options. Our commitment to detail ensures that every project is managed efficiently from start to finish. We understand the importance of reliable service and meticulous execution. Our organized approach allows us to deliver durable results that stand the test of time. Whether you need gutter cleaning or soffit installation, we are dedicated to providing high-quality craftsmanship tailored to your specific needs. Serving Mine Hill Township, NJ, and surrounding areas, we excel in coordinating complex jobs, ensuring that every aspect is thoroughly addressed for long-term value.

What people say about “Metalmaster Roofmaster Inc”?

Customer feedback is mixed, with both positive and negative sentiments expressed. Some users highlight excellent communication, professionalism, and quality workmanship, praising the company's expertise in roofing solutions. However, others report significant issues with customer service, including a lack of follow-through on quotes and unprofessional behavior among co-owners and management. These negative experiences, especially concerning communication and training, contribute to a more critical overall perception of the company.

What Users Like The Most

  • The foremost experts in sheet metal & roofing! Whatever your needs are whether small or large they have the solution!
  • Excellent communication and brings logical and knowledgeable solutions to discuss with the customer.
  • I would highly recommend metal masters as they were highly professional and easy to work with.

What Users Like The Least

  • Tried to get a quote from them for 2 weeks for a standing seam roof and did not receive even a contact.
  • The co-owners exhibit behavior that is unprofessional and the HR department has high turnover.
  • I was given almost no training; their version of training consists of passing comments rather than structured, instructive.

Recommended Reviews

Overall Company Rating
Average 3.4
Out of 5 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Nick Johnson
Apr 7, 2025

Tried to get a quote from them for 2 weeks for a standing seam roof. Each time I followed up, their estimating manager said she would get back to me. After following up with her 3 times and not receiving even a contact of who was going to work on this quote, I decided to source this work elsewhere.

Kara Schwan
Oct 22, 2024

The foremost experts in sheet metal & roofing! Whatever your needs are whether small or large they have the solution! Call today for their roofing maintenance & you'll never have to worry again!

Apryl G
Sep 6, 2024

To begin, the co-owners, exhibit behavior that is unprofessional. One of them routinely expects his assistants to perform personal tasks, such as cutting his food (which I have witnessed) demonstrating his unrealistic expectations of employees.
The HR/Office Manager, is no better. She has cycled through multiple HR professionals in a short period of time. This high turnover speaks volumes about the dysfunction within the HR department. During my brief time at the company, I was given almost no training. Their version of training consists of passing comments rather than structured, instructive guidance. When I brought this up as a concern during my termination, she gaslighted me by insisting that I had been trained, despite clear evidence to the contrary.
Speaking of my termination, I was fired after only three weeks without any clear explanation or feedback. Despite asking repeatedly what I had done wrong, the only response I received was, “It’s just not working out.” A current employee in leadership later explained that my termination was likely related to my befriending coworkers and listening to their concerns about the toxic environment.
The company’s work environment is riddled with nepotism, backstabbing and manipulation.
Another concerning issue is the culture of manipulation and gaslighting among the leadership team. The owner’s executive assistant acts as his enforcer, handling his unpleasant tasks while her husband, who also works at the company, plays both sides by complaining about the owner while criticizing coworkers behind their backs. He directly stated, in front of me and several others, that the owners’ sons are ill-equipped to eventually take over the business and that this is well-known among the staff. This creates a toxic dynamic that undermines any sense of trust or teamwork.
I witnessed leadership openly mocking several employees and managers, which creates a hostile work environment where employees are belittled and ridiculed behind their backs.
Finally, the company’s micromanagement practices are excessive. Employees are required to document their work activities on a spreadsheet and update it three times a day, broken down into one-hour increments. This level of scrutiny is not only unnecessary but adds to the overall atmosphere of fear. The HR Manager even admitted to me that she walks around every few hours to "catch" employees doing something wrong, which only serves to increase anxiety and paranoia among staff.
In summary, I strongly advise potential candidates to avoid this company. The leadership’s abusive behavior, lack of accountability, and toxic work environment create a place where employees are constantly looking over their shoulders, fearful of retaliation or arbitrary terminations. The lack of proper training, rampant nepotism, and gaslighting by management make this one of the most dysfunctional and unprofessional workplaces I have ever experienced.

Andy Reynolds
Jul 1, 2021

5 stars! Excellent communication and brings logical and knowledgeable solutions to discuss with the customer to determine how to best fix the issue long term. In my case it was water control and the proper channeling away from a main entrance to my business. Workmanship was flawless and all debris was cleaned up. Would definitely recommend!

Beth Glavac
Jun 22, 2021

I would highly recommend metal masters as they were highly professional and easy to work with. Great quality workmanship and follow up on warranty work. Great company!! Beth Glavac Voda Express Car Wash

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137 locals recently requested a quote
  • 4800 Metalmaster Way, McHenry, IL 60050
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • TPO Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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