- 1628 US-40, Lawrence, KS 66044
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
About the Business
What people say about “Mesler Roofing, Siding and Windows”?
Customer feedback is mixed regarding Mesler Roofing's services. Many reviews praise the professionalism, responsiveness, and quality of the work provided, noting excellent communication and thorough installations. However, there are significant complaints regarding delays, inaccuracies in orders, and poor customer service when issues arise. Some customers experienced serious problems with installations that resulted in damage to their homes, highlighting a need for improvement in quality control and follow-up support. Overall, while many are satisfied, the serious issues reported by others raise concerns about reliability.
What Users Like The Most
- Working with Mesler Roofing was a great experience from start to finish!
- Bubba did a fantastic job installing our windows!
- The crew that was there to do the windows then the siding were absolutely amazing.
- The office girls were always there when we had a question no matter how small.
- I highly recommended using this company. They are devoted to their customers.
What Users Like The Least
- I would give this contractor negative stars if I could.
- Workers arrived without supervision & did not speak English?
- Horrible experience. They installed the window incorrectly and with the recent snow, water poured into my house.
- I saw them putting window in with the bad wood.
- Promise to come back and fix other complaints with the windows. Never happened.
Recommended Reviews
Working with Mesler Roofing was a great experience from start to finish! The team was professional, responsive, and made the entire process simple and stress-free. We ordered new windows through them, and the quality is outstanding. We’re beyond pleased with the results and highly recommend them to anyone looking for reliable, high-quality service!
I would give this contractor negative stars if I could. Originally ordered one set of windows in March 2024; ordered the second set in June 2024. It was 12 weeks from original order date to install; however, 4 of the windows were wrong. The new windows were installed in late July 2024 - 7 weeks after the "expedited" order. In the meantime, these full south facing windows made the master bedroom unbearable during the heat of the summer months. They finally installed the second round of windows in October 2024. I have had the same screen on the south side break twice. I have been waiting for a replacement screen for the north side of my house since Oct. 2024. At one point, they sent Pete to my house to measure for the missing screen and fix the other one and he was visually upset when I asked him to put those paper booties over his boots as there was 1' of snow outside. He literally looked at me and said "Really?" And during the most recent thunderstorms in July 2025, I found that 2 of my picture windows were significantly leaking. I have sent a certified letter (Feb. 2025), submitted a complaint to the BBB (May 2025) and it still isn't resolved. The manager even emailed me at one point in response to my complaints and a request for a discount that he would give me $1000 off if I agreed to not post anything negative online. I am hopeful that others can avoid the disastrous situation that I have been living for the past 14 months.
Very Disappointed. Bid was rather high for my skylight replacement & roofing repairs around a chimney. (but the new skylight should have been an improvement so we proceeded?) Workers arrived without supervision & did not speak English? After removing the existing skylight they finally opened the new skylight & my husband discovered it was NOT double pane, or with the blinds bid & as requested? Our shingles are triple thick & the replacement shingles are not as thick? My calls to address these issues have gone unanswered. I consider this terrible customer service & no one at Mesler has even bothered to answer why this happened as it did. BEWARE!!!
The future will tell if the work was even done correctly.
- 1628 US-40, Lawrence, KS 66044
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available