- Unalaska, Alaska 99685
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
- Green Roof
About the Business
What people say about “McMurray and Sons Roofing”?
Customer feedback regarding McMurray and Sons is mixed, with a significant divide between positive and negative experiences. Many customers appreciate the company's communication, timely service, and quality of work, often highlighting the professionalism of the crew and effective follow-up. However, several negative reviews raise serious concerns about poor workmanship, unfulfilled promises, and inadequate customer service. These serious complaints, including issues with leaks and lack of responsiveness, contribute to a more critical overall perception despite the positive experiences shared by others.
What Users Like The Most
- Love my new roof! Great communication and follow up, completed on time, good job on cleanup, looks wonderful!
- They were extremely efficient and kept us informed through every step.
- The crew was punctual, courteous, and hard working.
- Job started on time and even with additional work, they finished in a timely manner.
- The crew worked very hard with wonderful attitudes.
What Users Like The Least
- Do NOT work with McMurray and Sons! I had a ten year later nightmare experience that cost me more than 20x the cost of the roof.
- They did not show up on time, sometimes they didn't show up at all, they installed the roof incorrectly, and it leaked.
- We had three days of leaking into our house. Permanent water stains all over our ceiling.
Recommended Reviews
Do NOT work with McMurray and Sons! I'm a real estate professional and I've worked with a lot of roofers. I hired this roofer for my personal home when I was new to the area because they're a bigger name. I assumed that meant better results and guarantees. I had a ten year later nightmare experience that cost me more than 20x the cost of the roof. They did shoddy work where I couldn't see. Didn't patch sheeting holes where they removed vent cans. Worst of all was they replaced attic ventilation that was working with very bad ventilation which ended up causing mold that was discovered 10 years later. They admitted they should have informed me about the poor ventilation and they also admitted that the shoddy work shouldn't have been done, but because we were outside of the warranty period they refused to do anything about it. They did stop by to shake their heads and say "yeah that's not good" but refused any kind of compensation for my extensive mold remediation project including drywall removal inside, re-painting and a bunch of roofing work to fix their mess not to mention a significant loss of value. There are many great roofers in Bend: NW Quality, AM-1, Taylor, Deschutes etc etc. It baffles me that a reputable company, that basically has it made, would cut corners on their own customers and then not stand behind their product???? It only speaks to one thing which is they're done roofing. Time to retire I guess.
Love my new roof! Great communication and follow up, completed on time, good job on cleanup, looks wonderful! Thank you!!
Salvadore Hernandez and team corrected an issue with an attic vent. They were extremely efficient and kept us informed through every step. We can give them our highest recommendation and cannot imagine anyone doing a better job. Thank you, guys, for a job well done.
- Unalaska, Alaska 99685
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
- Green Roof