- 2864 N Holmes Ave, Idaho Falls, ID 83401
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
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Recommended Reviews
Matt asked me for a review, and I am going to be blunt. I am writing this a year and a half after closing on our house, with items that have still not been completed and warranty work that has not been done. I struggled writing this review because for the most part our home came out gorgeous, however, the build process itself and working with Matt was a nightmare. I attribute most of the good that came out of our build to me and my wife having lots of communication with the sub contractors and doing a lot of Matt's job for him. Honestly I would never build with Matt ever again. They are highly unorganized, communication was very lacking, his contract is very one sided, follow through on commmitments was terrible. This started from day 1 His architect took nearly 2 months to make minor edits to a floorplan that we gave him blueprints for of an existing home. Because of this delay we missed out on 3% percent interest rates and were stuck at 5%. Once the plans were finalized it took 3 more months just to get started, just to find out they never got the plans engineered and the changes approved with us once they were finished. Our plans had floor joists and ductwork running in floor with full 9 foot ceilings in our basement one day we show up and there are beams and posts exposed in the basement. We signed in May, we didnt have foundation finished until just before Christmas. Our home took 20 months to build, Matt will blame this on everyone and everything else under the sun rather than take ownership for his own organization issues. He constantly plays the subcontractor against the homeowners and vis versa when timelines are not met or issues arise never taking the blame or accountability for his own actions (or lack thereof). These are just a couple of the multiple issues that came up, not even scratching the surface on overages, tile mishaps, gas leaks, lies to us and the subs on timing concerns etc.
If you build with Matt expect everything to take twice as long or longer than what he tells you. As an example
We had asked Matt to tell us when our house would be about 90 days out from completion so we could list our home for sale. In April he said we were 90 days out and should be done by July. We listed our house for sale, sold it and moved to Idaho just to find out that our house was no where near completion. Me and my wife helped make calls to the subs and push things to get it moving faster over the next several months. We then had to buy a trailer and live in it until December until our house was actually completed. 8 months not 3.
Also for overages, dont ever expect to have him be able to prove anything. If something costs more than expected, you will pay more for it. However, if something costs less than expected you will never see it, but they also dont keep receipts filed so there is no way you will ever be able to ask him to prove anything. We almost took him to court over this issue, except it was december and we were in a trailer running space heaters, we didnt want to hold up the close of our house so we let it go.
Now a year and a half later after closing we are still trying to follow up with warranty issues that have yet to be resolved. A light fixture that was never installed correctly, siding that needs replaced, a doorbell that needs hooked up, paint work on cracking in our drywall that needs done, flooring in my office that needs to be glued down. I gave this list to him and his daughter 6 months ago with multiple follow ups since then with notes from our inspector on everything that needs done.
Then about a month ago Matt asked me for a review. Well here is a very blunt and honest review. I hope this helps.
My wife and I purchased a partially built vacation home that presented quite a few challenges. Matt and his team took over the project and professionally saw it to completion. We constantly get compliments from friends and family on the construction and attention to detail. Great work and a big thank you to Matt, his team, and all the subs!
We love our new home and the quality of the construction. They were able to build our custom home just the way we wanted and we continue to get compliments on our home.
- 2864 N Holmes Ave, Idaho Falls, ID 83401
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates