- 4497 Co Rd 44, Johnstown, CO 80534
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Master Roofing LLC”?
Customer feedback for Master Roofing is mixed, with a notable split between positive and negative experiences. While many customers praise the company for its excellent service, professionalism, and prompt communication, several others express severe dissatisfaction with the quality of work and lack of accountability. Complaints frequently mention issues such as unexpected charges, poor customer service, and inadequate cleanup after jobs. Communication appears to be a recurring concern, with some customers feeling neglected and frustrated with the follow-up processes.
What Users Like The Most
- Excellent service Had my roof replaced by Master Roofing about 3 weeks ago, they did an awesome job.
- Very professional company! Ben showed up within an hour after reaching out about a roof leak.
- Polite, easy to communicate with, on time, good follow up, replied to our texts immediately.
- Master roofing did an outstanding job replacing our hail damaged roof.
- They are the best! Wes was the only one to show up & help us with the insurance adjuster & got us approved.
What Users Like The Least
- Worst company ever. We signed a contract and then after they were done they said we owed more money than we agreed to.
- Master Roofing and It's owner is the worst contracting company that I have ever dealt with.
- I would never recommend this company to do your roofing. They quote you a price in the beginning and when the project is completed they tell you that you owe twice as much.
- Masters Roofing left a reroofing job unfinished in November.
- Very disappointed in their customer service and overall experience with this company.
Recommended Reviews
Worst company ever. We signed a contract and then after they were done they said we owed more money than we agreed to and repeatedly tried to get us to pay more. Sorry a contract is a contract. Had some other guy call and say he was their lawyer and my husband said we had a contract and paid what was due. The guy hung up. They also damaged our security cameras while replacing the roof. They left so many nails and staples all over the front and back yard we got a flat tire and I was picking up their trash for days. Their truck leaked oil all over my driveway which wouldn't be so bad if they had tried to clean up. And now 5 years later I have to replace my roof again.
Master Roofing and It's owner is the worst contracting company that I have ever dealt with. They recommended a roofing product they did not know how to install. The roof had numerous problems over the years. When I called the owner to address the problems he assured me that he would correct everything. Within six months of the repair the roof had major leaks and caved in internal ceiling area. The owner would take no responsibility for his shoddy's workmanship. I would never recommend Master Roofing or it's own to do any roof work to anyone. They do not stand by their work.
Excellent service
Had my roof replaced by Master Roofing about 3 weeks ago, they did an awesome job.
Raymond Rivera was very professional, knowledgable and polite, he went above and beyond on making sure that the job was done right and on time as promised. I'm a very satisfied customer, I highly recommend. I will definitely be using Master Roofing again in the near future!
Company Locations
Head Office
Branch Offices
- 4497 Co Rd 44, Johnstown, CO 80534
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated