Mason City Roofing

This rarely happens so it was decided that we would like to share our experience. We had a young gentleman who lives in Derek's neighborhood that was invited to come down to the shop. Mason City Roofing helped this young man learn great life experience, see and observe role models acting with integrity, and finish his goal. The owners of this business are stand up gentlemen that should be acknowledged for being a great part of the community in Mason City.

I agreed to their proposal to remove and replace shingles and to convert the venting from box vents to ridge vent. The proposal stated all costs were included except siding work (if needed) and rotten wood (if found). My dissatisfaction is with the final bill having a surprise $250 charge. When questioned they said it was to fill the holes left from the removed box vents. I questioned why the charge was not listed on the proposal even though they knew holes would be exposed from the vents they proposed to remove!!! All I've received are a series of nonsensical explanations. Feels like I'm being fleeced.

The installation crew did a fantastic job, the roof looks great! I was ready to give a glowing 5 star review until this debacle.

They do an excellent job. The job site was completely clean when they left. They have an excellent work ethic.