- 68 West St, Bristol, VT 05443
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
What people say about “Martin's Ace Hardware & Building Supply”?
Customer feedback generally reflects a positive sentiment towards Martin’s Ace Hardware in Bristol, VT, particularly praising the store's customer service and the helpfulness of its staff. Reviewers frequently highlight the personalized attention they receive, making their shopping experience more enjoyable. However, some customers express concerns regarding high prices compared to competitors, which can deter them from shopping there regularly. While many appreciate the convenience and local community support, a few mention that they might seek alternatives for better pricing. Communication and assistance from staff are noted as strong points, enhancing the overall shopping experience.
What Users Like The Most
- The customer service I had with her and their staff each, and EV.
- Marie is ALWAYS super helpful whenever I call or go in.
- A good variety of inventory in the store with a seemingly happy work force.
- If you’re on your way to the hardware store you need it now and Martins will probably have it!
- They know their products and have an excellent knowledgeable staff that is kind and willing to help you with anything you might need!
What Users Like The Least
- It's hard to understand why they need to be this overpriced.
- Everything costs twice what it does at other places.
- I got a loyalty coupon that I tried to use today and was told it had expired two days after I received it.
- My husband and I often make a game of this when we are going through the store.
Recommended Reviews
After an extensive online search I found that only Martin’s Ace Hardware and Building Supply in Bristol, VT had the item I was looking for still in stock. It was also no longer available on the Ace Hardware website to order. My problem was I lived several hundred miles away from the store and they normally didn’t ship items directly from the store. After speaking to Ashley, the store manager, she put in extra effort with me to arrange for the item to be shipped to my location after I purchased it for pickup on their online store. The customer service I had with her and their staff each, and EVERY, time I called was truly amazing. I want to thank them again for all they did for me. THANK YOU! I just wish I lived closer to thank them personally. Yes, the service was that good!
Bristol store
Paint lady was
Super busy but super patient with calling customers multi tasking on steroids . We spend 30k a year in these stores and professional and polite service is key .
I often call ahead to see if what I need is available. Today I needed a mini tubing cutter for tight spaces while doing a plumbing repair. Marie investigated and quickly reported back to me. The item was set aside for me and I got it as soon as I walked in the door. Marie is ALWAYS super helpful whenever I call or go in. Thank you Marie!
- 68 West St, Bristol, VT 05443
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Slate Roof