- 122 North St, Bluefield, WV 24701
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- TPO Roof
- Tar and Gravel Roofing
About the Business
What people say about “Mark A. Romano General Contractor Inc.”?
Customer feedback is mixed regarding this company's services. While some reviewers praised the professionalism and efficiency of the roofing team, noting quick turnaround times and thorough communication, others expressed frustration over lack of response and poor customer service. Issues such as delayed estimates and unprofessional interactions impacted the overall perception. Communication appears to be a significant concern, with some customers feeling neglected or disregarded after reaching out for assistance.
What Users Like The Most
- Mark was very professional and took the time to explain things to my wife when she had several questions.
- The Roofing team was amazingly fast and cleaned up afterwards.
- Mr. Romano was professional, explained what had to be ordered to repair my roof.
What Users Like The Least
- I have been waiting two weeks for an estimate with no return call to give me an estimated date.
- I was hung up on by Mr. Romano.
- I know they are busy but I need this done before winter!
Recommended Reviews
I heard so many great things about the work this company does but have been waiting two weeks for an estimate with no return call to give me an estimated date much less to get the estimate. I know they are busy but I have a roof that needs to be fixed and there are plenty of other contractors in the area with higher ratings. I don't recommend! Not a true professional. Also was told they do not do metal roofing, it was not an option. I was really looking forward but I need this done before winter! Then had the nerve after this posted to call at 8:40 p.m. Again, extremely unprofessional.
Mark was very professional and took the time to explain things to my wife when she had several questions. He was also very patient with us as we took our time deciding what new shingle to get. The Roofing team was amazingly fast and cleaned up afterwards. They only took two days for a very large roof to be replaced. Even our neighbors were amazed at how quickly and well they worked. We highly recommend Mark Romano and his roofing team!
Mr Romano was professional, explained what had to be ordered to repair my roof. The day the material was in he had his employees come repair my roof and gutters. He gave a fair estimate and that is what I paid when job was finished. The repair blends with older part of roof and no more issues.
- 122 North St, Bluefield, WV 24701
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- TPO Roof
- Tar and Gravel Roofing