Logo of Marco Metals

Marco Metals

  • 4773 S Valley Pike, Harrisonburg, VA 22801
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Marco Metals, located in Harrisonburg, Virginia, we specialize in a comprehensive range of roofing services designed to meet both residential and commercial needs. Our expertise encompasses roof installation, emergency repairs, roof vent and skylight installations, roof coating, and gutter installation. We pride ourselves on our ability to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our organized and reliable team is committed to delivering durable and high-quality results that provide long-term value for our clients.

We understand the importance of effective communication and coordination throughout the project lifecycle, which allows us to navigate challenges seamlessly. Whether you are looking to enhance your home or require robust solutions for a commercial property, we are equipped to exceed your expectations in Mine Hill Township, NJ, and surrounding areas.

What people say about “Marco Metals”?

Customer feedback is mixed regarding Marco Metals, with a notable divide between positive and negative experiences. Several customers praised the company's professionalism, smooth delivery, and excellent customer service, often highlighting the helpfulness and knowledge of the staff. However, serious complaints emerged about errors in orders and poor communication, leading to significant delays and frustration for some customers. These issues suggest a lack of consistency in service quality that potential customers may want to consider before ordering.

What Users Like The Most

  • Delivered earlier today. Very professional and accommodating.
  • Great place great people, extra care taken with each order.
  • The turn around time was quick, and the panels were easy to install.
  • Working with these guys is like being served homemade chicken noodle soup from your mother.
  • Their services have always been beyond what I've expected.

What Users Like The Least

  • A job that should have taken 2-3 days has taken over 2 months because of the incompetence.
  • They screwed up the panels we ordered TWICE - don't waste your time with them.
  • You would rather lose a sale. Why would they have their business listed with a web presence and all?
  • I feel discriminated because that's exactly what you are doing.
  • Your shop uses post-cut roll forming machines versus pre-cut so they're not surprised as to the end product.

Recommended Reviews

Overall Company Rating
Good 3.8
Out of 10 reviews
5 stars
4 stars
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1 stars
Show first:
Tim Sullivan
Nov 13, 2024

Ordered from 84 Lumber in Newport News. Sent in roof dimensions and they sent a list of what was needed. Simple math told me that it wasn’t enough so I upped the order. I was short like 3 trim pieces. 84 lumber called and ordered the pieces that Marco Metals said that I was missing. Then they sent me the pieces I was missing and they sent the wrong ridge cap! HOW HARD IS IT! A job that should have taken 2-3 days has taken over 2 months because of the incompetence!
And of course everyone blames the other person!

Joseph Neigh
Sep 21, 2024

Delivered earlier today. Very professional and accommodating. Unloading was quick and the process was very smooth. Thank you Joseph for your professionalism and expertise. Hope to work with you again.

Robert Robison
Jan 2, 2024

Great place great people, extra care taken with each order, great price, beyond expectations! I will only get from them!

Katy Napotnik
Dec 1, 2023

So glad to have found Marco Metals in our search for metal roofing for our porch roof. Jonathan was great to work with- knowledge, kind, and helpful. The turn around time was quick, and the panels were easy to install. We went with the 5-v crimp panels in antique bronze, with a drip edge, narrow rake, and color matched screws. Originally we thought we’d get metal panels from a big box store, but couldn’t find what we wanted. Marco Metals had exactly what we hoped for, at great prices, with great customer service to go with it. We’ll be back for more when we get to our other porch roofing projects!

john lamirande
Aug 30, 2022

I have used Marco Metals for all of my cabin builds. These guys are the best. Metal roofing is metal roofing, it’s their service that makes them great. Working with these guys is like being served homemade chicken noodle soup from your mother on a day that you stayed home sick from school in the middle of February. I wish every business that I dealt with was this good.

Edde Mendes
Jun 14, 2022

They're terrible... They screwed up the panels we ordered TWICE-don't waste your time with them.... Order from Beacon.

Edit: I added pictures of the original and replacement panels for comparison.

EDIT in response as to the owner's comment: The installation of the product has nothing to do with how your location cuts the panels. I've installed metal on purlin's since 1996 and NEVER had an issue except for this.

I'd suggest communicating to the customer instead of blaming them; that your shop uses post-cut roll forming machines versus pre-cut so they're not surprised as to the end product.

Joel Wolters
Jun 2, 2022

These guys are great, we have done multiple high dollar projects with them and they have always come through for us. Nice to support a local business. Thanks

R S
Dec 13, 2019

I have been in several times for 8 years now, and their services have always been beyond what I've expected

Brendan Vande Kamp
Sep 13, 2019

I have been looking for sheets of metal to cover milled lumber and wood slabs while it waits to go into my kiln for my business. Heard of Marco Metals from a freind, swung down one day with my truck and trailer and they loaded so great "cover sheets" that had a small paint plemish. Great Price, loaded it on the trailer and fantastic people. I will be going back over and over!

Gus Blanco
May 17, 2019

They would sell locally (to Harrisonburg neighbors) but won't sell to Contractors elsewhere, even if you are willing to pick up the materials from them. Protecting their BIG box accounts is more important to them. They would rather lose a sale. Why would they have their business listed with a web presence and all? Preposterous.

UPDATE TO OWNER RESPONSE: YOU LOST MY BUSINESS.
I feel discriminated because that's exactly what you are doing. You are choosing not to sell to me. You don't know if I live next door or I'm driving 500 miles to get your products. When I go to a lumber yard to buy materials I don't have to show my ID. Your company policies are pointless and that shows. I stand by my review and good luck. You are not the only metal roofing reseller. Besides, that 30 miles sham is not disclosed anywhere and you never mentioned that on the phone.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 4773 S Valley Pike, Harrisonburg, VA 22801
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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