Logo of Malama Solar

Malama Solar

  • 111 Sand Island Access Rd # I1, Honolulu, HI 96819
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Malama Solar, located in Honolulu, Hawaii, we specialize in a wide range of services designed to enhance the functionality and durability of your property. Our expertise spans roof waterproofing, skylight installation, gutter services, attic insulation, and soffit and fascia work. Whether you are managing a residential home or a commercial project, our well-coordinated team is equipped to handle complex jobs from start to finish. We pride ourselves on our organization and attention to detail, ensuring that every project is executed with precision. Our commitment to delivering high-quality results is evident in our thorough approach to each task, from initial inspection to final installation. With a focus on long-term value, we aim to provide solutions that not only meet but exceed your expectations.

What people say about “Malama Solar”?

Customer feedback for Malama Solar is overwhelmingly positive, highlighting exceptional service from knowledgeable staff throughout the installation process. Many reviews commend the team's professionalism, clear communication, and efficiency, with customers appreciating the transparent approach taken during planning and execution. The installation crew is frequently noted for their respectful demeanor and commitment to leaving properties clean. However, a serious complaint regarding installation issues and unresolved connections detracts from the otherwise stellar reputation of the company, indicating that while most experiences are positive, some customers have faced significant challenges post-installation.

What Users Like The Most

  • The team was professional, respectful, and incredibly efficient.
  • Their customer service was top-notch – patient, informative, and genuinely caring.
  • Malama Solar kept me up to date every step of the way.
  • The installation crew was very polite, quiet, and efficient.
  • If you're considering solar, I highly recommend working with this team.

What Users Like The Least

  • Don't ever involve yourselves with them. They're legit scammers.
  • I was told by the team lead they would be fixed same day, but they left a few different holes.
  • They provided a blue print which the installer never followed.
  • Support has little to no idea as to when this will be fixed.
  • Still no connection to these panels.

Recommended Reviews

Overall Company Rating
Excellent 4.5
Out of 59 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Steven Lightsy
Aug 6, 2025

My name is Steve lighty. I live at in Waianae II have a single family home Guyson and Jay approach me to talk about my solar and we got to discussing many different things about my solar and is very knowledgeable and helpful in trying to help me solve some problems that don't even have it any remote lead. Thing to do with their company or their situation? But they have been very helpful, very knowledgeable. And they're hitting on so many different points that my own company is. I'm dealing with which is sunrun didn't even hit one in the 3 years that I've been with Sonia and I appreciate both of them for coming by and giving me that time, their energy to help me solve a lot of my problemso I give them. 2 thumbs up and a rating of 10 for coming out and giving us my family.Some are helping and I hope you have.I appreciate both of them.Thank you

Chaz Barit
Aug 6, 2025

I had an outstanding experience with Malama Solar Installers! The team— Pat, Gabe, Jeremy, Micah, and Ikaika—was professional, respectful, and incredibly efficient. They took the time to clearly explain the installation plan, ensuring I understood every step of the installation. Their execution was flawless, and they kept the worksite clean throughout. Pat provided clear instructions during the app setup and explained the app functions and monitoring. I was impressed by their expertise and commitment to delivering a top-notch solar installation. I highly recommend Malama Solar Installers and this fantastic crew for anyone looking for reliable, high-quality service! The best part of it all was they were LOCAL!!! They are within the fabric of our community and not like other solar companies that come and go. Mahalo piha Malama Solar!!!

Lynn Elisala
Aug 1, 2025

Excellent service, knowledgeable staff, job completed to our satisfaction and on scheduled time table. Good communication during work..friendly and left property as they found it.

Daniel Florenco
Jul 22, 2025

We just had our system installed from Malama, the process was simple, they got all the permits for us and were very happy. Pat, the electrician, and his team left our house clean.

Ali Musselman
Jul 15, 2025

Working with this solar company has been a fantastic experience!
A special shoutout to Chris, who has been absolutely incredible, extremely responsive, knowledgeable, and always looking out for the best interest of the client.

If you're considering solar, I highly recommend working with this team. Their professionalism, transparency, and customer-first approach truly set them apart.

Jared Yamaguchi
Jun 26, 2025

I'm absolutely thrilled with my experience with Malama Solar! This team exceeded every expectation from start to finish.

The crew was incredibly personable and took the time to explain every step of the PV system installation. Their customer service was top-notch – patient, informative, and genuinely caring. They started early and wrapped up the entire installation by afternoon with exceptional quality work.

It's rare to find a company that combines technical excellence with such genuine aloha spirit. The Malama Solar team made the entire experience enjoyable and stress-free.

If you're considering solar, I wholeheartedly recommend Malama Solar. You'll get both great solar panels and a team that truly cares about doing right by you.

Mahalo, Malama Solar!

itsLoveLei
Jun 14, 2025

1000/10 recommend Pat and his crew. They were fast workers and very informative for what needed to be done and what to do moving forward. We are excited for our new solar power system
Mahalo Nui Loa to Malama Solar

Christina Canario
Jun 10, 2025

Awesome company to work with! They helped us get exactly what we wanted and we couldn't be happier. Very responsive and helpful. If you are looking at getting solar installed on your home or business Malama solar is the right choice!

Wayne Sakuma
May 29, 2025

Got my PV installed by Malama Solar after getting my roof repaired. The installation crew was very polite, quiet and efficient. They kept area clean and took rubbish with them. Very satisfied with their excellent work and service.

super alets
May 17, 2025

Don't ever involve yourselves with them. Their a legit scammers. They don't know how to fix the system. They argue that one person said and did something right while another said that their team member is wrong. First of all they provided a blue print which the the installer never followed.

Tyler Harris
May 16, 2025

I’m in the process of getting solar installed and so far the process has been painlessly simple. Great work, Chris and Edison!

Doug K.
Mar 21, 2025

Malama Solar is a company. Karson and the team kept me up to date every step of the way. From financing, electrical/HECO upgrades and installation.

Richie Dresser
Feb 18, 2025

These guys did a killer job on my solar install!

Some of the other company’s seemed scammy. This crew was on time and at least honest with me!

Bryce Dorion
Feb 18, 2025

Malama was able to give me a better system and faster local service unlike the competition. They definitely cared about me and my family and making sure my system was done right!

Love knowing my solar company isn’t a main land company.

Colton Charlie
Jun 18, 2024

Will update when issues get resolved.

Kudos go out the administrative side of getting started and the design team. Installation was mixed. All was good except screw holes not being patched and 2 big screws sticking out in one of our bedrooms. I was told by the team lead they would be fixed same day and also ensured me they would all be fixed. They patched only two or three and left a few different holes and those aforementioned screws. In contact with support who have little to no idea as to when this will be fixed on week 2 post Installation. Also still no connection to these panels. I feel kinda lost in the process at this point and disappointed in the quality and communication of Malama Solar after reading great reviews.

Update: bumped to 3 stars for customer service scheduling screw fix.

Update: bumped to 5 stars for the resolution and recovery of the original issues.

Jordan Thomas
May 28, 2024

I’ve had the panels installed for over a year now. The sales rep Sam was super knowledgeable, and answered all my questions. Highly recommend this company and Sam. Mahalo!

Roldan Isidro
May 25, 2024

If you’re looking to install PV and need a company to work with then Malama Solar is the one for you! Their staff have been both professional and friendly and made our journey so easy for us. If you want great customer service, they do most of the legwork for you. They went as far as to request the permits to install the PV from HECO, city and county, and my HOA, researched and recommended finance options, and hooked us up with a roofer to replace all our shingles before installation. After the initial consultation they reviewed my electric bill and came up with the best plan to get me off the grid and minimize HECO dependency. The installation process took two days and the crew were punctual, friendly, worked hard, and cleaned up well each day. They even offered to come back to paint the conduits and other parts for free to make sure the color scheme of the whole solar project was within our HOA’s paint specs. Cheryl, Vivienne, Olia, and the rest of the staff (sorry if I forgot to mention any names) don’t get enough credit with how smoothly they made the process of getting PV. Like I mentioned they have great customer service and the follow up to ensure my PV system was working properly, getting HECO’s approval, and now we’re waiting for the city and county to close the permit. We highly recommend Malama Solar for all your PV needs, you won’t regret choosing them over any other competition.

Tracy Enos
May 18, 2024

We decided to go Solar to combat the rising electricity costs. We shopped around and landed on Malama Solar. Our experience has been great from the beginning. All our questions and concerns were addressed timely and completely. From Brandon and his sales process to Vivienne coordinating all the paperwork/permit/scheduling process to Christopher and his team managed by Diedrick through installation process were all top notch. Open and transparent communication throughout the process and excellent customer service experience, the team went above and beyond.

Pepper Palpatine
May 9, 2024

After talking to a handful of companies we decided to go with Malama. Sam and Samson helped us set everything up and it was really easy. Highly recommend

Zel Kealoha
May 5, 2024

Carson was my man who helped me all the way till my solar got installed on my roof if wasn't for him I wouldn't have gotten solar huge mahalo for him...as for malama who came and installed my solar the guys was awesome and so my kind of people local guysyeeesssaaahhhh they did a tremendous job on my roof and guess wat I came friends with some of them to where we exchanged numbers if I needed help with anything I can just call them which I do lol awesome experience I had and strongly recommend them....Aloha

Sean Hallet
Apr 25, 2024

The experience with Malama Solar field installation was great. Not accounting for things on "Hawaiin Time" once they started, they got the job done. But I would allow down time for when or if the surf is up..... Aloha...!

Kālaʻe Parker
Apr 17, 2024

We are incredibly happy we made the choice to go with Mālama Solar. The team was incredibly supportive each step of the way. Huge mahalo to Greyson and Diedrick for their dedication to our install process and their attention to detail.

Charles Mayer
Apr 10, 2024

Our family got solar last year, something I’ve always wanted ever since I had heard of the idea! I dealt with Olya who was great at addressing all of my concerns. She set our family up with a system that covered all of our energy needs including our new electric car! It takes some responsible management of our system, regarding when we charge, but driving around on the power of the sun is amazing! We are regularly saving money and it feels good to be living more responsibly. Our situation is kind of particular in that we live in a townhouse and we have to run an extension cord out to our car to charge. We made it work, however, and our association works with us regarding the power cord out to our car. Malama has been very attentive regarding the few concerns we have had along the way even from the owner of the company! In all these guys really seem to care and the care didn’t end once it was installed. They live up to their name in all ways and I would recommend anyone to this company!

Jon Santiago
Apr 10, 2024

Overall great experience with Malama Solar. From day one Representative Samson was cordial, knowledgable, and professional. The rest of the Malama team followed suit, including the installation crew who did an outstanding one day installation! I’m extremely pleased with my system! As promised, I have not yet pulled any power from HECO! Thank Malama!

Cory C
Apr 6, 2024

One of your soliciting salesmen (George) approached my home today and spoke to my girlfriend repeatedly said, 'Just one more question' and refused to leave our property after being told a clear 'no' and then even requested to use our restroom. Absolutely unacceptable and unprofessional. That is out of line & infuriating. Frankly - if you are placing your employees in situations where they are desperate enough to ask for help from people they are pitching to - shame on your company. Hard pass.

Eli Michael
Mar 12, 2024

The Kona installation team was amazing. Friendly, professional and organized. They kept me informed on what they were doing and did the install with excellent craftsmanship. Thanks!

Mike Hawkins
Mar 12, 2024

Had a great opportunity of meeting the installers over in Hilo on the big island! And talked for a bit! Really knowledgeable guys and super friendly. I know a lot about the electrical world but not as much solar side of things so it was cool to talk to some experts in that industry! And they did such a great job!

Ka'iana Runnels
Mar 9, 2024

Hau'oli nō au me ka hana 'ana o Mālama Solar. Mai ka ho'omaka 'ana, a hiki loa I ka pau 'ana, 'olu'olu wale ka manawa. Makemake loa au nā pane I ko'u mau nīnau me ka 'āwīwī. Hiki paha ia'u e 'āpono 'o Mālama Solar I ko'u mau hoa I ka wā ma mua. E mau ka mālama 'ana o Hawai'i nei.

Mailani Knoles
Mar 7, 2024

We were introduced to Malama Solar by a close friend in 2019. They have always been extremely easy to work with. They answer our calls if we need them, and they're prompt and professional. I especially want to give a shout-out to Cameron who did our meter upgrade. The installation took a lot longer than expected because of how our home was wired, but Cameron was a trooper and stayed at our house past dark. Thank you Cameron, and the whole Malama team for taking such good care of us!

Joanna
Mar 5, 2024

Horrible company and a bunch of scammers!! Do not work with Malama Solars. I was promised that if we purchased their solar they will come down and fix any problems that we have with the solar. After experiencing problems with the solar I called multiple times and was told they would call me back and have not heard from them still. Don’t waste your time even considering this company!

Alfredo Legaspi
Oct 15, 2023

Malama sold us power promises but never delivered. My family can't afford to waste time or money with these crooks. We wants answers and to stop our agreement with them asap. Everybody reading this dnt trust Malama for what they say more what they do and don't do... we are stuck and want a fix. Go with a better company for solar that is credible.

BJ Kealaiki
Jun 24, 2023

From salesman Austin to installation crew (Jay and his crew), I have zero negative feedback throughout this whole process. Definitely a company you can rely on to get your solar needs analyzed and installed. Mahalo Malama Solar.

Jody Haynes
Jun 16, 2023

Long review. TLDR; Malama Solar has excellent customer service and average prices.

My house uses about 2,000 kW a month (about $850 average monthly bill), so we needed a large system to get us to zero.

We started with sunrun since they're endorsed by Costco. Their reps are nice enough. Their price is not. We were quoted 56 Hanwha Q-Cells (the 2nd best panels available. First is LG but they are not warrantied for salty air) panels, 4 inverters, 4 batteries. A system size of 22.40 kW which gave us an offset of 142%. The large offset is due to living in Kaneohe, so between the rain and shortened solar hours, we would still produce a fair amount in winter. The price for all this was $174,687. A 25 year loan at 4.99% brought our payments out to about $740 a month, and that's with applying our full tax credit to the loan. If we didn't, the monthly would be $1,056. A bit eye-watering.

I reached out to Tesla Solar, RevoluSun, and Malama Solar.

Tesla Solar was the cheapest. I don't have access to the quote anymore, but the build was about the same as sunrun but with more panels since Tesla uses Tesla panels. Tesla panels do not produce as much per panel. Their price tag was about $85,000, nearly half of sunrun's quote. You will get frequent emails about completing steps of the process if you do not do them within a certain timeframe. I found the local rep less than helpful in answering my questions.

RevoluSun did not call me during our scheduled time nor anytime after, so I did not move further with them.

Finally, we have Malama Solar. The process starts with a few questions on their website, and you get a very rough quote and a Google Maps image with panel location overlaid on your house. The next day I had a presentation of our actual proposal. She was very thorough during her presentation and answered all my questions. She even steered us away from some less than favorable options.

We were quoted 46 Hanwha Q Cells (same as sunrun), 2 inverters, and 3 Tesla PowerWall batteries. A 16.79 kW system. I do not have the quote anymore, but the offset was about 110 to 120%. This came out to $113,000, and this was offered with a 3.84% APR for 25 years. The payments with full tax credit application would be $437, almost half our monthly bill! The full amount without the credit would be $625 which is still less than our current.

I asked the same questions about the roof and shed, and Malama Solar was able to work with us to fit all the panels on the new section of roof. They also were able to design the equipment location without moving the shed.

With all these options, we went with Malama Solar. Their friendly and responsive customer service made up for not being the cheapest option. Permitting was a breeze since they took care of that entire process, and we chose customer self supply (CSS) (no feeding excess to the grid, what you make is yours). Once all our ducks were in a row, installation was scheduled for 2 weeks later.

Malama Solar sends you a video to watch to understand what to expect during installation. We only had to move our cars out of the garage for equipment storage (panels, inverters, etc.) and clear the area where the inverters and batteries were going to be.

Every person seemed happy and friendly, and they were more than willing to answer any questions and explain the different parts of the system. Due to the size of our system, all the equipment took two days to install, and day three was hook up day. They have to turn off the power to connect the PV system to the main panel, but that lasted less than an hour.

The crew setup the monitoring portion including firmware updates and all the other technical stuff. Before they left, they showed us on the app our home use and solar generation, and on a partly cloudy day, we were at 12kW producing and using about 3kW.

Hoo Brown
Jun 15, 2023

Huge Mahalos to Braddah Patrick and his crew Kaluna, Mycah, Keoni, and Dan. They showed outstanding service and professionalism at my home today. They showed my family and I what truly Malama solar stands for and really appreciate the Aloha. Thank you again Braddah's and proud that i went with Malama Solar.

Bernard Graner
Jun 9, 2023

This review is regarding the folks who are out in the field doing the hard work. Bravo to the crew who came to my house today.

Shawn Little, superintendent. A very kind and personable person. Sounds like he could do an entire install by himself, top to bottom. He supervises and interjects if needed.
Kaluna, electrician. Busted his okole in the hot sun all day to make sure everything was right for me. Delivered an excellent final presentation/explanation of my equipment.
Kean, electrician. Quiet, kind, and just works. I mean a real, old-fashioned worker. Knows his stuff too.
Dan, rooftop installation. Humble, quiet, just works. Had all 12 panels up by 1:00.
Keoni, rooftop installation. Humble, quiet, just works. Had all 12 panels up by 1:00. First guy on the job, very friendly, eased my concern about making sure my roof was going to remain water tight.

I recommend Malama Solar, and suggest you ask for this crew specifically. They probably will say something like "all our crews are just as good," as office/admin tends to do, but I'm pretty sure as the customer they will accommodate you if you insist. It just may take longer for your install because of scheduling.

Kapua Silva
May 29, 2023

This is the best solar company out there in Hawai’i. They are very professional, great customer service and locally owned on O’ahu but has an office here in Keaukaha. We rather support local businesses since COVID and we’re glad we found Malama Solar. Brandon met with my husband and I in our garage and walked us through the entire process and answered all our questions. The entire process was fast, painless and also gave us clarity. The permitting and HEC took the most time to get approval before installation but Cheryl and Ella were awesome in communication and following up with me on the next steps which made it stress less and care free. Diedrick was so wonderful during installation and a very hard worker even though he was short handed he got it done. We were home during the installation and he was very respectful to not to be intrusive. I feel so wonderful for choosing Malama Solar then the other businesses out there and will recommend them to anyone. Communication is a must and I knew every step of the process from signing the contract to permitting and getting approvals to installing the system to maintenance and servicing the system. Most companies are focused on just getting the work done and skipping out but not these guys, Malama Solar don’t, cuz dea mo’ bettah!

My Volleyball Lyfe
May 25, 2023

Working with Malama Solar was a breeze. Jay and his team were professional, knowledgeable and super helpful. They communicated with me the entire time on what was going to happen, what they needed to do and did an all around great job! It was fast and efficient, everything looks great!!! Matt, who is a part of the team went above and beyond when he saw that our water solar panels were in really bad shape and how dangerous it potentially was. Then he went as far as to check out our hot water system, with his past expertise in the area, he was able to tell me the problem and even give me options on what we could do to fix. On top of it all, he is saving us money on our water bill that we didn't realize we were paying. I would recommend Malama Solar to anyone looking to install or upgrade. What's more is they are a local company, support local!!! THANK YOU JAY, MATT & LEE!!!

Arona Amosa
May 24, 2023

Malama Solar is the way to go! In the beginning of our process, we ran into some issues with Sunnovas emailing system which almost took us off the hook.That is when Karson, our sales representative, reeled us back in with reassurance that the finish line was near. On May 22nd, 2023, Jay and his crew showed up to our house to begin the installation of our system. They were very professional and respectful. They did a great job with informing us about any changes that were necessary. The work they completed was exceptional and one of the best things about them was how clean they kept the work area(we've worked with messy "contractors" prior). Today May 23rd, 2023, our system is up and running and we are extremely happy with the final results. A locally owned company that provides honest work is not common, so I'd like to thank Malama Solar, Karson, Jay and the crew for helping my family GO GREEN! - DA AMOSAs

Ted Lunasco
May 20, 2023

All I can say is Jay and his crew of installers were awesome! Highly recommended! Installers are skillfully trained and master at their art! Not to forget Abner and Daniel who are the sales guys! What and awesome experience! Also a big mahalos to Vivian from the office. All in all everyone kept us informed. Thank you!

Edward Nuuanu
May 19, 2023

If you are considering getting solar, I would 100% recommend Malama Solar for your solar energy system. Ke’ali’i Mahoe was my sales representative and he went above and beyond to make sure that my experience with Malama Solar not to stressful. He made sure that all permits and documents were updated, even with DHHL, he recommended CJ’s roofing (Charley) to repair my roof for a more reasonable price, 100% recommend CJ’s roofing, and he always kept me informed. When it was time to schedule the installation, I was contacted by Virginia (I think that was her name) and she confirmed my installation date and sent me an instructional email of what to expect when the installation crew arrives. The day before my scheduled date I received a reminder via email. The crew arrived as scheduled, contacted me of recommendations and finished installation with no problems. I am very happy with the job that Malama Solar has done from start to finish. Mahalo Ke’ali’i and mahalo Malama Solar!!

Rob Bennett
May 17, 2023

The Malama Solar Team is by far the best on the island. The entire team showed up prior to the actual time we were told they would. Everyone was very friendly and introduced themselves to us. They worked very efficiently to get our solar system up and running. The team did an awesome job with the install and did a thorough clean up afterwards to ensure there were no wiring rubbish left behind. The Malama Solar Team brings the Aloha in everything they do! I highly recommend Malama Solar to anyone looking for a solid, quality team!

Dee Ferrick
May 17, 2023

This is a solid company. The professionalism, workmanship and customer service is wonderful. The best part for me is, it's locally owned and locally managed. I'm all about supporting local companies. Justin walked me through the process during installation and made sure to answer any questions before leaving. Matt also jumped into the conversation to give me advice on how to save additional energy on my water heater and also checked and drained my heater ( a service not required but he wanted to help me anyways) Love that!! The crew was fantastic. My family was home during the two days of installation and they were very respectful of our space and time. I feel really good about choosing Malama Solar after checking ALL the companies out there. Communication was first and foremost in the process, I knew every step of the process from signing the contract to installation and beyond. Most companies are focused on just getting the solar on your roof and not following up on maintenance and communication. Look no further. Malama Solar is No Ka Oi.

Attention II Detail Maui
May 13, 2023

While searching for a solar company, I consulted with Malama Solar and was connected with Keali'i. Keali'i was fantastic, he answered my questions without hesitation and provided prompt responses during the entire process. Malama Solar has been a great company to work with and Kealii's customer service is impeccable! Definitely consider Malama for your next solar project.

Renee Kama
May 12, 2023

Aloha,

I don’t usually rate and/or review a product or company but Keali’i at Malama Solar has been amazing!!!

As I shopped around for information and guidance on my solar project, Keali’i at Malama Solar was there every step of the way. He understood my needs. He was very patient with me and knew a lot about solar in general. I actually learned more from him than other places I called. Kealii and staff at Malama Solar took care of everything from permitting to planning to installing. They always keep me informed. How can it get any easier? Well this is how…..

…Ke'ali'i at Malama Solar always answered the phone when I had a question, no matter what time of the day, he was always there to walk me through the process and explain everything in detail.

I am very active in many communities and my credibility is very important to me, I will not steer you wrong. Please call Keali’i at Malama Solar and you will get the same respect and VIP as I did.

Ending on this note: It is easier to complain and harder to compliment and that’s why I believe we need more people in this world like Keali’i.

Mahalo for all that you do. I can tell you really enjoy what you do there. Blessing to Keali’i and the Malama Solar Ohana.

Mahalo Big Time,

Renee Kama and Ohana

Rose Chun
May 3, 2023

Malama solar company is the best local company. My sales Kealii is so friendly and helpful. He did a great job for me and helped me get my solar system done. They are professional and knowledgeable. I am so happy for that. Thank you for you all.

Jamie Sanbei
Apr 19, 2023

From the start, Malama Solar was very informative and helpful in every aspect of our project. Olya K our salesperson, kept in touch frequently, and answered all of our questions.

I need to make it clear that the process is LONG, but I understand, there are a lot of things that need to be done before installation can happen. Malama took care of it all.

We finally got our installation date scheduled for April. Because we were installing quite a few panels, installation was spread out over two days. Jason and his crew showed up right on time both days (April 12th & 13th). There was a little hiccup during the install, but Jason was very accommodating and took care of it that day.

We are very happy with our system so far! It has been producing the energy we need and hope it continues.

If you are looking for a great solar company to work with, I highly recommend Malama Solar!

Andrew Leung
Apr 16, 2023

The Malama Solar team is awesome - Brandon answered all my questions and address my concerns with setup. The company took care of all the permitting with the county and electrical company. The installation crew: Josh, Grayson, Levi, Dietrich, Robert, and Damian are a first class team - they worked through the rain and only stopped when the rain really poured - never taking a break, even for lunch. I'm so impressed!

After consulting with other providers, I'm so glad I went with Malama Solar - even after install, they are answering all my questions in a timely manner.

If you are looking at solar providers - definitely give Malama Solar a call and see how they can solve your solar needs!

Tyler Peters
Apr 9, 2023

I want to give Malama a great review but it's time they take some responsibility instead of putting it all on Sunnova. We let Malama sell us a Sunnova system that has been nothing but a massive failure since it was turned on. I has not been the system we were promised, under performing, breaking, failing, and a year and a half of problems. For a while Malama has been understanding and sympathetic to our problems with the Sunnova system but ultimately it's gotten us nowhere. The system has worked 3-4 months of the year and half we've had it. We're paying $4-$600.00 HECO bills plus an almost $300.00 solar loan bill monthly. This needs to be fixed and it's not all on Sunnova.

Regina De Ponte
Mar 18, 2023

I just read someone’s review that said “We were sold on how much we were supposed to save and the overall monthly price. We were told we could keep the low payment by claiming the 26k tax return and apply it back to the 87k loan. When we go to file taxes the representative says we write off too much each year so we will never see that money.” Same thing happened to us. The tax incentive was the salesperson’s (and finance person he brought out to “go over the numbers with us”) biggest pitch. I’m still trying to figure out if there’s a way to get this money or if it’s going to remain a huge loss. The sales guy wouldn’t return our calls and we were told he doesn’t work there anymore and a person at Sunnova said they would inform their supervisor of the situation, but we’ve never heard back from anyone.

Matt Careskey
Mar 9, 2023

October 6, 2023 Update-- my system is still completely broken, it works only some of the time. It is clear that I was sold lemon products by Malama solar. Very hard to communicate with them. Currently speaking with attorneys and the Better Business Bureau who will have to step in to help.

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Beware of Malama Solar, they are a complete scam!! They lure you in to a "0% interest, $0 money down" loan that is ultimately extremely expensive, only you install complete junk equipment on your roof and home that barely if ever works. I had PV panels and 2 Generac batteries installed in December 2021, and the solar panels And batteries have not worked for at least half the time since they have been installed. My monthly energy bill has nearly TRIPLED since i bought Malama solar panels And batteries. Because I'm paying my full heco bill most months (since the panels And batteries usually do not work at all and getting them serviced is impossible) PLUS the bill for the predatory loan they hook you with.
I am not sure where these positive reviews are coming from, as my choice to go with Malama has been a complete nightmare. The strong impression i have of Malama Solar is that they do not stand by their work, they do not help when the panels and/or generac batteries break down-- Malama Solar simply wants to take your money and then wash their hands clean of any responsibility after installing a complete lemon.

When you try to get them to come service it takes at least a month to even schedule a service appointment. You have to call the bank Sunnova and speak to someone who is completely clueless at a call center, then call Malama then call sunnova again, and then **maybe** you might be so lucky to get a service appointment on the junk, broken down solar equipment they installed in the first place. Malama solar is a complete SCAM.
So what you're left with is a HECO bill that is the same as it was prior to installing solar PLUS a humongous solar bill from Sunnova. Paying double to triple monthly for a completely broke system.
I have hired an attorney to help rectify this situation, since malama will not deal with you once they've scammed your money from you.

Janae Kremer
Mar 9, 2023

Always a pleasure to interact with Malama Solar! In all of our conversations the employees have always been polite, informative and responsive!

Nychelle Rodriguez
Feb 22, 2023

Likable and professional salesman but found some hidden lies. We were sold on how much we were supposed to save and the overall monthly price. We were told we could keep the low payment by claiming the 26k tax return and apply it back to the 87k loan. When we go to file taxes the representative says we write off too much each year so we will never see that money. Then they were supposed to take our monthly usage to build a system that fits. Well the system doesn't even sustain a night's worth of battery usage. We have gone to unnecessary lengths to try and lower our usage but still go on the grid. So now we pay the electric company and this loan. Reached out to malama and they said we are now with sunnova for any issues. When we try to reach out to sunnova that they contracted this to, we get no where and they pushed us past our warranty date with the company telling us just give it another month to stabalize. Then we get past the date and they say we are past our warranty date to return. To top it off our system doesn't even have an automatic transfer switch to go on backup power when we lose power. Another reason we got solar, but now we have to pay more to have that installed. I would do more research on solar companies.

Rich Lalau
Feb 11, 2023

Malama solar employees especially the front office were very supportive and helpful. Electric bill was in the high $400 and now half now but the next electrical bill should be very comforting, but want to say Cheryl been there to help us out. Thank you Cheryl and also to Alex and his partner who made it work as well.

Jon Jensen
Dec 20, 2022

The whole experience was great. Everything was smooth from start to finish. I was most impressed by their electricians. When they came on site to install there wasn’t as much room as they thought for the electrical equipment. But they figured it out and we’re very professional!

Joel Weaver
Dec 10, 2022

We have wanted to go solar for a while but have been confused by the differing proposals we were getting from different companies, and their impatience at answering our many questions. Finally we connected with Brandon from Malama Solar. Brandon is extremely knowledgeable and took the time to answer all our questions about our options, including breaking down the pricing in detail. We are looking forward to working with him and others at Malama to get our solar system installed!

Avniel Naidu
Dec 8, 2022

Such a great experience working with Brandon. I did my homework and got a couple quotes and Malama was the best choice. I didn't feel like I was getting tricked into something. He was really straightforward and gave me all the info that I needed in order to make the right decisions for myself. The process was quick and easy and now I'm blasting my AC all day and am paying less than half of what I was paying before.

Jackson Norton
Dec 7, 2022

Mālama is a first rate business, they really care about their employees and customers and that’s a hard thing to find among solar companies in hawaii

Aaron Shimizu
Dec 7, 2022

Joshua was very friendly and helpful. He was also a lot more transparent and honest than the other solar reps from other companies that I spoke with and that's why I went with Malama, I feel like they are trustworthy. The install crew was awesome too. They kept the place clean and worked quick, even in the rain. If you're thinking about getting solar, I would recommend that you consider Malama.

Melissa Estrella
Nov 9, 2022

7.24.2025 - Due to unforeseen circumstances the battery on my solar system malfunctioned but Malama took care of the issue. Today, Gabe and Shelton came by to install the new battery which was done in an hour. They were even able to test it and we didn’t even notice it! Mad props to these two humble, knowledgeable and quick! Malama Solar is very lucky to have these two as part of the team! Mahalo Gabe and Shelton!

We qualified and got approved for Solar beginning July 2022 and the reality of Solar is upcoming and set for installation tomorrow! I can’t believe how quick they were to get all the approvals! Thanks to Brandon and the Malama Solar team! You guys made the dream of having Solar come true! So excited!
Gabe and Shelton

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