- 3530 Hidden Fawn Dr, Elgin, IL 60124
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Green Roof
About the Business
What people say about “Majestic Exteriors Unlimited”?
Customer reviews reflect a mixed sentiment towards the company, with some praising their professionalism and responsiveness, while others express significant dissatisfaction regarding service quality and communication. Positive reviews highlight the helpful nature of the owner and team, quick turnaround times, and thorough inspections. Conversely, serious complaints outline issues with installation mistakes and frustrations over long wait times for project completion. Effective communication is a recurring theme, as satisfied customers commend the timely responses, although some users report a lack of follow-up on unresolved issues. Overall, while many customers appreciate the quality of work, the serious grievances cannot be overlooked.
What Users Like The Most
- He pointed out the problem clearly which was not my unit related, but the next door and didn’t charge anything to me.
- They were very easy to work with, and gave us some helpful tips for preventing future issues.
- Bob was a stand up guy from the start. He didn't try to push me for a sale.
- Majestic exteriors is a very professional company. It’s easy to deal with Bob, he has always responded to my messages.
- Bob proved to be the most knowledgeable and professional of them all.
What Users Like The Least
- They installed the lights incorrectly and used a 'male-to-male' adapter as a shortcut to fix the problem.
- I have been waiting for over 2 years to get work done. Every time I spoke with Bob it was always an excuse.
Recommended Reviews
The owner was very honest and kind. He pointed out the problem clearly which was not my unit related, but the next door and didn’t charge anything to me. He didn’t make the problem looks bigger (lot of sales do these days) and give me a practical advice as an expert. If I have any further issue with my roof, I’ll definitely go with him!
We hired them to install Christmas lights. We’ve been having issues with one of our breakers for a while but couldn’t figure out the cause. A friend of ours, who’s an electrician, came to inspect it. It turns out they installed the lights incorrectly and used a “male-to-male” adapter as a shortcut to fix the problem. This type of adapter is highly dangerous, illegal, and a serious fire hazard. Think twice before hiring them. Austin said he would do a good job, but extremely disappointed with his work.
If I could give this company a negative star I would. I went through my insurance company to have the siding on my house replaced. Per the contract that was signed, the deductible and first insurance check was needed which totaled out to $17,000. I have been waiting for over 2 years to get work done. Every time I spoke with Bob it was always an excuse as to why work wasn’t being completed on my property. Now they are saying they want FULL payment to complete work. They no longer return phone calls text or even emails. DO NOT GO WITH THIS COMPANY FOR ANY WORK ON YOUR PROPERTY. Dealing with this company has been the biggest headache and struggle I have ever experienced.
- 3530 Hidden Fawn Dr, Elgin, IL 60124
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Green Roof