Mackie One Construction

As I started filling out this review, there was not a box for siding. That tells it all. I was told that they specialize in roofing and siding. No, they do not specialize in siding. Even though, it eventually turned out ok, I should not have had to send pictures, call, text, or email as many times as I did to get things corrected.

I was very pleased with the workman arriving on time and their attention to the CDC guidelines for the COVID-19 pandemic, (social distancing and face masks). The quality of the work was exceptional. They made sure that the materials aligned with the prior materials as well as paint colors.
The work was done in a timely manner and did not interfere with my daily routine. I would recommend Mackie One Construction to anyone in need of their services.
Thank you Mr. Mackie for being hands on and making sure that I was satisfied.

First they came by to give estimate and I feel asleep so I missed them, or so I thought. They did there inspection and went back to the office to prepare the estimate. I called and they said we'll have an estimate out tomorrow, I said perfect. Folks I decided after getting three estimates to go with Mackie One Construction and I'm glad I did. Not wanting to make contact during Covid-19 they stayed away from me and that's how I preferred it to be, they did the work on a timely schedule and professional manner and I'm completely satisfied with the work. They cleaned up after the work so I didn't need to worry about nails and such. Folks I live on the west bank of New Orleans and I say without question I'm a satisfied customer !

Requested a quote, showed up unannounced, took tarp off without permission, now it’s blowing all over the place. Who gets on a roof without permission? Called office& haven’t gotten a call back.

Edit:

The owner called & apologized& also sent a crew out to correct the issue in 72 hours. Issue was resolved.

They did a great job. They were however LATE on multiple occasions without communicating this. They were late coming to the estimate and they were a day late coming to fix the roof. I am giving them a bit of leeway because they did apologize, the pricing is reasonable, the job is well done and things happen that can cause delay. It would, however, be nice to get a phone call regarding the delay.

I think that the communication can be improved and it shouldn’t knock their 5 star rating and their good work.

The gentlemen from Mackie One did a terrific job on our roof. Our specific crew--Frank, Ashton, Earl, and Wop--were not only reliable and efficient, but extremely kind and a joy to meet. It's no surprise that Mackie One has been around since 1965. As native New Orleanians, we are proud to be able to support a locally owned business that is passionate about their trade.

A roofing company you can finally trust! They’re local, reputable and will complete the job as promised. You get what you pay for!