Logo of Lyon Metal Roofing, Vinyl Siding, Windows & Doors

Lyon Metal Roofing, Vinyl Siding, Windows & Doors

  • 7822 Peppers Ferry Blvd, Fairlawn, VA 24141
  • Industrial Roofing
  • Free Estimates
  • Locally Owned & Operated
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Lyon Metal Roofing, Vinyl Siding, Windows & Doors, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects. Located in Fairlawn, Virginia, we specialize in a comprehensive range of services, including roof deck repair, skylight installation, and roof leak repair. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the importance of organization and attention to detail in every project we undertake.

Our commitment to consistency ensures that we handle complex tasks efficiently, allowing us to guide you from the initial consultation to project completion. Serving Radford and the surrounding regions, we are equipped to tackle your unique needs with reliability and professionalism. Your project deserves the best, and we are here to make that happen.

What people say about “Lyon Metal Roofing, Vinyl Siding, Windows & Doors”?

Customer feedback for Lyon Metal Roofing is mixed, highlighting both commendable service and serious concerns. Many reviews praise the friendly and knowledgeable customer service, with employees going above and beyond to assist customers and ensure order accuracy. However, there are significant complaints regarding management issues, delayed deliveries, and unprofessional behavior. Some customers reported negative experiences with communication and responsiveness, particularly during urgent situations, which has led to frustration. Overall, while there are strong positive sentiments, the serious complaints cast a shadow on the company's reputation.

What Users Like The Most

  • They have the best pricing around this area.
  • The customer service from both the front and the loading was great.
  • Great prices and friendly staff.
  • They always go out of their way to make sure all your questions are answered.
  • The team was super helpful and made sure everything was top-notch.

What Users Like The Least

  • Worst management experience.
  • Currently waiting for our metal roofing that was to be delivered and Lyons was a no call no show.
  • I had one of the worst experiences with the woman that works there.
  • I called Lyon for a roof install was given the name of two contractors... never showed up, never called.
  • Friendly shop employees will scramble to assist you and scramble would be the best word for it.

Recommended Reviews

Overall Company Rating
Average 3.2
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
HaRrY
May 28, 2025

We have purchased metal panels in the past and I just ordered some more for yet another do it yourself project. Miss Megan was extremely helpful. She is very knowledgeable. She helped me with a huge smile on her face that we usually don’t see nowadays. Everyone works here treated us nicely. Thank you Megan, Thank you team Lyons. I will certainly recommend them.

Sarah Jane Akers
Apr 17, 2025

Went above and beyond to make sure our order was exact, customer service was 5 stars for sure! We appreciate the fantastic work!

Makayla Gray
Feb 6, 2024

They have the best pricing around this area. The customer services from both the front and the loading was great. These guys make you feel like you are a part of their group.

Hayden Blake
Feb 5, 2024

They really went above and beyond on a project for one of my clients. Their team was super helpful and made sure everything was top-notch. The metal roofing they provided was not only really strong but also looked fantastic. They were great at keeping us in the loop and were always ready to help with any questions. I highly recommend Lyon Metal Roofing for anyone who needs quality metal roofing. I'm looking forward to working with them again in the future.

Tyler
Aug 31, 2023

Worst management experience. Disloyal to their employees and low pay for such hard and draining work. Disorganized, employee has to swift through hundreds of papers to find order. Front desk employees talk about customers behind their back very often calling people explicit names. Drama filled environment. Friendly shop employees will scramble to assist you and scramble would be the best word for it. The workers in the back do the most work and get paid less than a janitor.

I 81 Travel Plaza INC
Mar 31, 2021

I've tried to call them several times and no answer. If you don't answer the phone how can you get my business.

I received a call from the owner. He told me they are having phone issues at some of his locations. I have had the same issues with our phones at the shop. He is helping me personally.

Dupree Calfee
Mar 24, 2019

Seen my neighbors roof done and they did a great job, BUT! Let me tell you how racist the clowns are. My mom called today wanting to get an estimate and she heard one of them say in the background “ I bet that’s a black person calling” Who would want to do business with some clowns like that!!

Crystal Weddel
Mar 23, 2019

Great prices and friendly staff. They always go out of their way to make sure all your questions are answered and that you have everything needed for your project.

Ka Duh
Sep 12, 2018

Currently waiting for our metal roofing that was to be delivered and Lyons was a no call no show. HURRICANE FLORENCE IS COMING AND NEED TO GET THIS DONE --- now.
So now paying 4 men to stand around with nothing to do.
Husband phoned, worked phoned I phoned. I received the answering machine when I called. CALLED BACK. Crystal informs me the truck will be there soon. It ran out of gas...well that's professional. And why didn't anyone call to let us know. Silence...then...answers that well the truck will be there soon. About what time? No time given. Again, 4 men being paid with nothing to do....who had other jobs they could be working.
Very disappointed in the service. I am currently being treated for cancer and have surgery scheduled in a few days...so this is just one more thing.

Douglas Smith
Sep 1, 2018

Prompt service, reasonable prices, and orders do not take more than a few days. They also have a lot of rejects that are good for small projects like sheds and chicken coops.

Lance Sheppard
Aug 2, 2016

I have purchased metal roofing here many time never had a problem. I always call in my order and go pick it up when they call me and say it's ready. I will use this company again!

Gray Wulf
Mar 12, 2016

called Lyon for a roof install was given the name of two contractors called one no answer never returned the call , spoke with second one who said he would come out and give an estimate , informed him it was an emergency i have cash glad to pay he never showed up called him again he said he would come out in a few weeks never showed up never called called again he said winter they do not do roofing repair and had other jobs still waiting would call back in a few months ! 5 months later Now I have a huge hole in my ceiling and no damn roof ! This outfit is a joke !

google user
Jan 28, 2016

I had one of the worst experiences with the woman that works there. I called to ask about a few products they had in stock. The entire phone call she acted like she had better things to be doing than helping potential clients. She kept going ugh under her breath like my questions were a bother to her. She placed me on hold for over ten minutes just to return and rush me off the phone. Because of her actions I will not be using Lyon's and will be taking my business elsewhere.

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137 locals recently requested a quote
  • 7822 Peppers Ferry Blvd, Fairlawn, VA 24141
  • Industrial Roofing
  • Free Estimates
  • Locally Owned & Operated
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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