L&W Supply - Logan, UT

Good 3.6 (11 reviews)

1035 W 250 N, Logan, UT 84321
Commercial Roofing
24/7 Emergency Repairs
Free Estimates
Locally Owned & Operated
Slate Roof

Website lwsupply.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At L&W Supply, located in Logan, Utah, we specialize in a comprehensive range of roofing services tailored for both residential and commercial projects. Our expertise encompasses roof installation, waterproofing, and repairs, including specialized services like tar and gravel roofing and green roof repair. We take pride in our ability to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our organized and reliable team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the importance of attention to detail, which allows us to consistently meet the diverse needs of our customers. Whether you require soffit and fascia services or extensive roof repairs, we are equipped to handle every aspect of your project with precision.

What people say about “L&W Supply - Logan, UT”?

Customer feedback is largely mixed regarding service and delivery experiences with the company. While many reviewers praised the friendly and professional demeanor of the staff during merchandise delivery, significant concerns were raised about communication and reliability, particularly in relation to order fulfillment and driver behavior. Some customers reported issues with slow response times and unfulfilled promises that led to frustrating experiences. Despite these negative reports, several reviews highlighted the dedication and helpfulness of specific team members, indicating that positive interactions can vary by location and staff.

What Users Like The Most

They were kind, and professional and oft go unnoticed for the hard work they do.
The service and reasonable and prompt delivery are great.
Super friendly & helpful in getting me started as a newbie.
Great service, great products.
Fantastic customer service. They were booked solid for delivery and drove my order down the street.

What Users Like The Least

Their staff is just too important or busy eating to actually help the customer.
They said they would take back the extra full sheets...but they didn't come until 1 month later.
A simple phone call letting me know it wasn’t coming would have been much appreciated.
They tell you one thing and do another.
I’ll never buy from them again.

Services: Roof Installation Roof Waterproofing Roof Water Damage Repair Tar and Gravel Roofing Soffit and Fascia Services Soffit Repair Green Roof Repair

Recommended Reviews

Overall Company Rating

Good 3.6

Out of 11 reviews

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Logan L

Google review

Jan 13, 2023

No idea about how they are at their job, but their drivers need training on how to drive their vehicles. An L&W driver today took a lot of gaps he shouldn’t have on turns, almost hit a jogger, and almost hit a guy on an e-bike at the round about. All within 4 blocks of being behind the truck. As someone who has driven bigger vehicles, I expect better. Can’t be driving a utility truck like a Honda Civic.

AFI Chris

Google review

Oct 27, 2022

I really like L&W! Especially the Ogden location! Burt is awesome ... the Logan location, on the other hand.... Not so much. It seems like Their staff is just too important or busy eating to actually help the customer. Our business spends multiple million dollars a year from this supplier. Maybe they could at least give us the time of day and not act like it's inconvenient to their job!

Eric Randall

Google review

Apr 21, 2022

Meet Manny, Enrique, and Benjo. If you’ve recently built in Cache Valley there’s a chance that one of these fine gentlemen carried the drywall into your home. They are the unsung heroes on the front lines of this historic housing boom. They were kind, and professional and oft go unnoticed for the hard work they do for the interior walls of this valley. They have a great sense of humor and are happy to be of service. Drywall isn’t light, they handled it with care and ease. Landon, if you’re reading this, it’s time to consider giving them a raise. Thank you L&W for providing a great service today.

Aaron Bishop

Google review

Apr 11, 2022

I love working with this company! Richie is awesome. The service and reasonable and prompt delivery are great. Highly recommend!

John Rendall

Google review

Apr 9, 2021

This truly is a very fine group of people to work with. They help with most anything you might want or need when building or repairing home building or repairing. Richey was great in helping me match stucco colors...

The Westover

Google review

Dec 16, 2020

Don't buy from them, they tell you one thing and do another. I ordered for my whole house and they said they would take back the extra full sheets. They were late delivering it in the first place. And when I called about picking up the extra they said they would come out later that week. But they didn't come until 1 month later after I called them multiple times per week. Then it took 2 more weeks to get a refund after calling 6 or more times. Everytime I called they would say that the person who does that is out of the office and they would call me back. After 20 plus calls and leaving a message each time I never received a call back. Don't work with these guys!!!!

Tyler Vanderbeek

Google review

Dec 16, 2020

Super friendly & helpful in getting me started as a newbie. Very informative and patient, got me all the right supplies. Treated like a valued customer for sure. Will continue to get help & supplies in the future!

Tammy Jensen

Google review

Oct 2, 2020

These guys are fabulous! Great service, great products. I was running a bit late for my pick up and so they were loading past their closing time. Not only were they still cheerful but even threw in a tie down to boot to carry the load. I haven’t experienced that level of generosity and great customer service in a long time. Highly recommend.

Daniel Carolan

Google review

Sep 2, 2020

Fantastic customer service. They were booked solid for delivery and drove my order down the street, helped me unload, and did it with a smile. Highly recommend and will be back for all my drywall needs.

Dave A

Google review

May 29, 2020

Place an order earlier this week, was told it would be delivered Friday morning. I paid significantly more for the product because they said they would stock my basement. I’ve been waiting at the house all day with absolutely no communication from L&W despite multiple calls to them. No response. A simple phone call letting me know it wasn’t coming would have been much appreciated. Apparently only one guy there knows what’s going on and he is “out of the office running errands.” I’m just a homeowner so the loss of my business won’t affect these guys at all, but I’ll never buy from them again.

Chelsea Farr

Google review

Jun 30, 2019

Great customer service and AMAZING delivery crew! Not only did they carry our order downstairs, they placed piles in each room/section when it would have been easier just to stack it all in one place, which is what I had suggested. So kind and quick!

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