LV Restoration & Plumbing

Dustin G came out to fix my ac. He was nice and patient explaining the whole process, and answer any questions I had.

Avoid LV Restoration Company – Dishonest, Overpriced, and Incredibly Frustrating

Hiring LV Restoration Company was one of the most stressful and disappointing experiences I’ve ever had with a contractor. In my opinion, their business practices lack transparency and put profit ahead of customer care.

They repeatedly adjusted their pricing to match whatever our insurance would approve, then insisted we pay the full deductible out of pocket. When we attempted to settle based on the actual work completed, we were met with unexpected fees that had never been clearly disclosed. The experience felt coercive and deeply unprofessional.

Communication is a major issue — they charged us $40/hour for phone calls and text messages, something that was never made clear up front. They also sent multiple people to our home, each one adding separate charges, many of which seemed excessive given the services provided.

For example, they installed a temporary sink that cost around $150 retail, but we were billed $600, plus another $150 for installation. Additionally, we noticed they submitted charges to our insurance for work we don’t believe was ever performed — yet we were still expected to cover a balance.

Based on our experience, I believe this company engages in practices that are confusing at best and potentially predatory. I’m sharing this review on Google, Yelp, Facebook, Reddit, BBB, and local platforms to help others make an informed decision.

In my opinion, it’s best to steer clear of LV Restoration Company.

David is a skilled and professional licensed plumber contractor. He recently installed a PRV valve amd a new shutoff valve to my house.
David also repaired the bathroom faucet angle shutoff valves that were incorrectly installed by an unlicensed handyman that has caused over $20K of water damage due to failure to check for water leaks after they turned the main water back on; and the faucets leaked in the 2nd floor master and guest bathrooms causing major damage.
(Before and after pictures of new main shutoff valve and PRV valve.)

Best in Las Vegas helped me take care a bunch of problems in my home. Super professional and got the job done fast and with awesome care! Highly recommend!!

This company is outstanding. Respons immediately even some late nights. They were the best price in town and they completed a full new room with closet, a giant walk in closet with a temporary wall to split a large room up and a new door entrance, plus a new ceiling fan in my kitchen all in less than 10 days and 1 man! Victor was amazing. We even left him here unworried about him alone in our home while he worked. He was kind, patient, respectful and clean! He even showed no sign of irritation when we changed our minds and created an entirely different design for both rooms!Thank you so much! The gentleman Joe, I assume the owner, was outstanding in answering all my questions! We will never use any other contractor!

Called and set up an APPT for a bathroom leak into the dining room, which they said they do. They show up and said "Oh... I'm just a plumber. I can fix the leak and we'll have someone else come out and repair the hole in the dining room ceiling." I said "Okay cool. Get started." They cut a hole in my dining room and replaced a $10 gasket you get from Home Depot but charged $410 for it and said "I sent pictures of the hole to my work and they will get an estimate for the drywall." Which is okay, I agreed to that. They came out on a Friday and I never got a "Call" or estimate to repair the dry wall. Saturday came and went. Sunday came and went. All with a hole and mold in my ceiling from the leak. I call Monday and it went straight to VM (the main line...) and I called about an hour later and someone said "Oh! Yes, I will have someone call you and reach out about a time and estimate." No call again...

So now I have another company at my house repairing the hole in my ceiling that was left by this company.

Stay away. Clearly either unprofessional or just too "busy" to care about you.

$410 to put a hole in my ceiling and replace a $10 gasket found at Home Depot. I guess I should have saved $400 and hacked into my own ceiling and replace a gasket I have already replaced personally twice before.

Had a problem but when the tech came out it couldn't be recreated. Guy asked a few questions and figured it out anyways! Same day and cheap would call again

Everyone from the moment we made our appointment has been super friendly and approachable. Their office called us to schedule within an hour of submitting the online request form and made us a next day appointment. Our technician, Isaac, was on time and worked really efficiently and explained our issue to us every step of the way. We'll definitely come back for our future plumbing and remodeling needs.

We own a two-bedroom, two bath condominium in Las Vegas and LV Restoration did a remodel for us after we suffered a leak in our master bathroom area. We decided to remodel the entire place after seeing some of the work they had done in our neighborhood. We are glad we chose them.

When I say remodel, I mean everything was removed and replaced like new! New paint, flooring, appliances, everything was updated. The kitchen, bedrooms, 2 baths, and living room were all redone. The entire remodel took roughly 45 days from demolition to final touches! The subcontractor worked long and hard to complete the job in a timely and thorough manner. That was amazing!

We are very happy with the work LV Restoration did. Walking through, you can feel how much brighter and more inviting the living space is now. The attention to detail in the cabinetry and flooring shows a high-quality workmanship that feels like it will last forever. The paint, baseboards, and trim all looks amazing! As well, the updated kitchen makes it fun to cook and bake again!

What we also liked about LV Restoration were the suggestions on paint colors, flooring options, cabinets, appliances and shower enclosures. The price for remodeling was right inline with our expectations, too!

This renovation by LV Restoration definitely adds value to our home and we highly recommend them to anyone looking to remodel.

The workers and staff at Las Vegas restoration.We're polite and professional. They showed up the day of my water Damage to mitigate the damage. The tear out was incapulated So no dust got around the Rest of our house. They were there when they said they'd be there.
The completed project looks better than the original. Thanks, Joe.You and your team are awesome.I'm glad We had a chance to meet.

Any reviews above a one star must be fake. This is one of the most illegitimate, dishonest, unorganized companies.That I’ve ever invited onto my property. If you support legitimate, honest, and fair services. I’d look elsewhere. Take this as a sign to avoid using this company. Or proceed with caution and don’t leave any of the workers unattended and triple check the work and the invoices.

Porter and Jason from heritage were very helpful! I was having an issue with my water heater and they were out quick and were able to confirm what the issue was. They were informative and helped me understand what the next steps were before proceeding with any work. I highly recommend heritage plumbing and the great work and service they provide!

I had them fix a main line leak, they replaced my main line quickly without problems. I am upset with the fact that they cut through a main irrigation line and then did not tell me so I could fix it, but just buried it so when I turned on my irrigation a few weeks later I was faced with a huge water leak in the irrigation. I had to find the break, then had to dig out the hole and now will need to fix that. I understand that things get broken, I figured I would have to fix some of the drip lines but don't burry a huge break in a line without telling the customer. I could have fixed that line before you buried everything had you talked to me about it.

I highly recommend LV Restoration Co. They responded to my request within hours and came same day to inspect my cement pad for possible leeks under the cement! The two young men that came out were excellent, extremely knowledgeable, thorough and answered all of our questions, they were here for almost 2 hours.
They were amazing, great company!

Joe and Tessa at LV Restorations are amazing! I would recommend anyone and everyone. We had a water heater leak that caused water damage through our kids room, hallway and garage. There were fast to start demo to prevent further damage. They upgraded my flooring and redid 80% of my house due to the damage. The kindest people and they truly understand and listen. Thank you to his team! Victor did an amazing job on the flooring as well.

Thank you to the team at LV Restoration & Plumbing! We had a leak in our house that needed immediate attention and they sent a guy out the same day to assess the damage. The pipe was fixed and our water bill saved thanks to their quick action. Couldn't be happier, highly recommend!

We use this company for all of the sober living houses- they truly know the sense of urgency and how to deal with their business clients. I appreciate all the special attention the owner gives to our requests. Best plumbing contractor in Las Vegas years running! I recommend for business who don’t have time to waste and haggling games to play.

We came home from a trip to find our downstairs flooded. It was a Monday night around 8pm. Tyler was at our home within an hour. He got the water up and set blowers out. The next morning he was back with his crew and they quickly demo’d and took extensive photos. We are so appreciative of their professionalism along the way. Highly recommend.

We always have a great experience with Loyalty! The staff is very knowledgable, helpful and respectful. Justin replaced our RO system during this visit and did a fantastic job! We support Loyalty’s core values, and they’re family owned! Plus, they’ll be your dog’s best friend, but you need to call to schedule a visit to find out why. Thank you, Loyalty Plumbing!

Joe and his team (David, the Plumber) were top notch. They were quick to respond, looked for the most cost effective solution, and implemented the solution within a day. We could not be more happy with the outcome. Thank you very much for the help!!

Edit: Thank you for the response! That is totally fine that you are backed up. I totally understand it can get busy. It just would have been nice if someone had called me back to tell me that instead of leaving me in the dark. I wish you all the best

Was very good about fixing my water leak in the ceiling quickly but never called me back about fixing the drywall. The plumber took pictures of the hole he made to get to the leak and another previous hole I wanted fixed. He said someone would get back to me with a quote. We waited over a week before I called them again for a quote. The lady who picked up the phone was nice, she asked about my info and said she would get ahold of the plumber for the pictures and if the number I called from was a good contact number. I said yes and she would get back to me. I don't know how long a drywall quote usually takes, but I waited over another week and still nothing. We will just find someone else to fix the drywall, thank you.

Lv restorations is amazing! I got a letter in the mail from the water district that I had a leak and it was piling up my water bill like crazy. Called lv restorations to help locate the leak and almost immediately they were able to find the root of the problem. Not only that, the staff overall were amazing they helped me file with my insurance company to be able to help with costs of restoring my floors after fixing the leak. Everyone was super friendly and patient with me even when I asked the most common sense questions lol you can tell they really care about helping. I really recommend them!

VHM is a really efficient, reliable, friendly company which did a GREAT job for me. My water tank exploded and I had several other companies coming to bid for thejob of repairing the damaged walls. This company was absolutely the most personable and reasonably priced company of the bunch. SHAUL was my representative who handled everything for me very expertly. I couldn’t have been happier with his service in arranging the work schedule and in supervising the completion of the reconstruction of the walls which had been badly damaged. The work was done quickly without any errors. I can’t thank him and his crew enough for making this water tank issue quite bearable. VHM is the BEST….. Joe Blasco

Called lvr today and spoke to a young lady Tessa,. She provided me with answers to my questions and took the time to explain the different options of the leak detection services they offer. With us having a pool we are not sure where to start or what to do and now we know! I will be using them for this service and all my plumbing needs!

I just needed to make sure I give a shout out to an honest and transparent employee that answered my call. She told me all the prices clearly and was so professional and sweet

Joe and entire Staff did a good job on remodeling/fixing my house. Joe has been very responsive and accomodating throughout the process. I highly recommend LV Restoration to any remodeling/project. ⭐️⭐️⭐️⭐️⭐️

David Luna came over to my house on Monday, 26 August and did a check of the property for a water leak reported by LVVWD. He found the water leak as being part of the main water line. He gave me an estimate and I had the work scheduled to be completed on the following Wednesday. The workers arrived on time and started to work immediately. I watched them work to dig the trench to put in the new water line. Work was completed and the landscape area was returned to normal with a tree replaced that needed to be removed. A job well done. If you ever need work done with plumbing or landscaping, I fully recommend him (David) to do the work.

Unfortunately, they do not maintain good records, which is why they cannot find me in their database, even though I have been a customer twice—once in 2016 and once in 2024.

Do not sign a work authorization form unless you are willing to be charged a $1,000 estimate and a fee for breaking an unknown contract.

LV Restoration was incredible! They were very responsive and were able to come out to our house quickly when our Home Warranty contractor wasn’t available to address our water leak in over a week. LV Restoration responded on time and the technician Brian was very knowledgeable and courteous. Brian assessed the leak, knew the problem and immediately went to purchase the supplies. Our leak was fixed in under an hour!! Tessa at the home office was also very helpful. Excellent service and I would use them again if the need arises. Thank you LV Restoration.

Next to the word "Restoration & Plumbing" in the dictionary should be a picture of this company and their top of the line staff for GOD-like work they do in bringing properties like ours back to life when we literally felt all hope was lost with the damage we unexpectedly encountered. They were super fast, very knowledgeable, and hands down the best in their craft. Don't hesitate in booking them ASAP, you won't be dissapointed..

LVWD notified me my bill was higher than normal. This company was on their smart water list. Very nice man came and checked what problem may be and stated it was a main line break. Gave me estimate for 3-5 k to fix. I contacted HOA warranty dept to see if this could be covered by them.
They came out and confirmed it was only a gasket on the pipe attached to the water meter that needed to be replaced. Very disappointed I would have paid to get this fixed. Luckily my home is still under warranty and the warranty dept was honest with me!

Brian is the best plumber! Brian found the problem and I have a working shower again. I had another plumbing company come out and the guy spent maybe 10 minutes trying to unclog my shower, my home warranty company sent that other company and he said I needed all new lines and that would be around $40,000. Thank goodness I called LV Restoration, I have called them before and I am glad I did. I highly recommend this company and of course Brian!

I had my water heater replaced for a very good price compared to other companies...
I am very pleased with the service from start to finish. My tech was very helpful and knowledgeable. Really appreciate an recommend this company

LV Restoration Inc was fast, reliable and solved my plumbing issue quickly. Brian, the tech, quickly identified the leaking line and shut it off. Can’t thank them enough for a great job!

I was very pleased with LV Restoration handling my claim. They were professional and corporative. I would recommend them to others.

We had a water leak in our garage, our pipes were over 30 years old, and they had to reroute it. They are very knowledgeable and easy to work with. I would use them again.

Currently working with Joe and his team now. They were able to come right away same day and begin resolving our issues even though it was a multi-day resolution. So far they’ve been great about communication, most significantly not making me feel like a burden especially when I have multitudes of questions and concerns. As stressful as our situation is, I already feel so much less anxiety with Joe’s help.

Will update as the job continues…

Really good experience with LV Restoration, the tech Bryan was knowledgeable and was willing to listen to me and work with me to achieve an end result. He went out of his way to try and resolve our sewer situation!
I would recommend LV Restoration over a plumbing company for anyone that has drain line problems.

LV Restoration really helped me out of a bind, as a new homeowner it's hard when things like this happen but they were able to come over within 24 hours and break ground the following day. Even though they had to completely dig up my entire front yard they were able to replace everything after like it never even happened, they fixed all our issues and are very knowledgeable in their field. Highly recommend 10/10

We hired LV Restoration to do water damage restoration at our home, and we are very satisfied with the results. They were professional, punctual, and courteous throughout the whole process. They communicated well with us and kept us updated on the progress. They finished the work on time and within the budget. The quality of their work was excellent, and they paid attention to every detail. We would highly recommend Joe and the team to anyone looking for a reliable and skilled contractor.

I would to share what a great plumbing experience we had with this company, but in particular with Zak who repaired our broken pipe.
Zak was very knowledgeable, thorough and very consciousness. After obtaining multiple conflicting and expensive estimates, we finally found LV Restoration who right way diagnosed the issue and gave us a firm and fair price.

I have since recommended this company to two of my homeowner friends.

Michael

During the heavy rains my condo started leaking and water damaged a big part of our living room. They helped fix our condo when the Hoa and others brushed us off. Thank you!

So happy with the remediation and all the professional workers they sent to my home, particularly Victor. There was lots of communication throughout the entire process and they were very helpful in dealing with our insurance company. I would recommend Joe’s team of professionals to my friends and family. Thanks again guys! We are so pleased.

Had a plumbing leak from a shower which was causing condo below mine a problem with their ceiling. Had to have the plumbing fixed first which entailed cutting through the lower condo's ceiling. Bryan the plumber quality fixed the leak in less than 2.5 hours. The drywall repair took a few days longer but a professional job was completed and the ceiling good as new. I highly recommend doing business with LV Restoration.

Discovered wet spot in front yard that rapidly became a significant leak. LVR fit me in the same day.Brian persevered in the heat an sun with cheerful determination. His commitment to a quality repair , professional courtesy and integrity is why I will use LVR again and ask for Brian. Thank you for a excellent job.

***YOU ARE GOING TO WANT TO READ THIS REVIEW***

I had a leak in my slab.  I called my home warranty company and they sent a low tiered plumber.  They right away quoted me $6k to reroute my plumbing above the foundation.  I never like using the home warranty companies, so I called and ended up meeting with 3 other contractors. Vegas contractors are known for being shadey, and the ones that came out also wanted to reroute my pipes...and the price kept going up.

After doing a lot of research on rerouting pipes, I came across LV Restoration.  On the phone, the woman who answered was able to answer a lot of questions and she seemed super knowledgeable about plumbing.  She conference called me with one of their technicians and discussed the issue.  They agreed a reroute may be needed but wanted to come check it out in person.... AND AT NO CHARGE!

Here's where is gets really good..... Brian.  So Brian comes to my house and I explain all that I thought I knew about my issue.  He too agreed that we MAY need a reroute, but he did something Crazy. He actually said lets open the walls up where the manifolds are and investigate what the problem is before we commit to doing a larger scale job.  Brian said he has done many of these types of jobs in the past and would know exactly where to look and exactly what to do, in order to minimize the amount of unnecessary work.

So Brian came to my home, opened up the wall (as shown in the picture), did simple diagnosis that he has learned with his years of experience, and showed me which one of the copper lines had the leak.  He cut the line and capped it, and there was no leak to the rest of the house!!!  So now we had to figure out which location the bad pipe went to.  This is important because instead of rerouting the entire house, we would only need to reroute the one damaged line.  Turns out it was an old line capped off during a remodel 20 years ago...AND WE DIDN'T NEED TO REROUTE ANYTHING, JUST CAP OFF THE LINE.

Brian could have easily taken my wallet for a ride today, but he was very honest and thorough.  The price I paid was a fraction of any quote.  The frustrations were eliminated today.  I can't stress enough how great this company is.

Again... a million stars****************************

Had my first contractor completely flake out on me and abandon me after a slab leak flooded most of my house. Had the worst insurance company in the world. Seriously, if you have Western Mutual for your home insurance, switch immediately, I won't even get into that here because I will probably catch a slander case in the local courts if I do. As for Joe, he stepped in and helped me get the insurance company to pay more than they wanted. He had a awesome attorney I was able to consult, and in the end it all worked out. Maybe not as good as it should have if I had a real insurance company, but for the nightmare I was dealing with, the only good thing was LV Restoration and Joe personally helping me thru it. Ended up doing a full on remodeling from the floors to the ceiling. The work was excellent, and from everyone I talked to we got everything done in a record time. Of course it didn't seem that way, but I sit back and think about everything from plumbing, to electrical, to paint, to I don't think anything was untouched. Had a few problems, some big, some small, but they stand behind their work, and do whatever it takes to make it right. I have never done a full remodeling or delt with a flood ever before, and I don't wish it on anyone. LV Restoration is the company to use. He came in and fixed the nightmare that was left by the first contractor who disappeared after cutting holes in most of my walls and I now have a new house. Just finished everything less than a week ago, so I still haven't really had a chance to absorb everything that was done. But everyday now it gets better and better as I get used to a whole new house and get everything back to normal. I am working with Joe soon on a commercial project I have coming up, and I'm looking forward to knowing going in that the work will be to the highest standards. Don't hesitate to call for anything you need. Don't risk another unknown contractor.

We had a pretty large flood, and this team came in and cleaned it up that night (at 11pm). They then dealt with insurance throughout the entire process. Joe and team are legit. Glad to be back in our completed house.

Affordable fair charge, appointment was scheduled on short notice due to leak, technician was professional and friendly. Technician Brian was able to to detect where leak was coming from and repaired in a timely manner. Technician did a great job! I highly recommend!

It was a great experience using LVR. The owner Joe is very knowledgeable, friendly and responds quickly. He answered all my questions in detail. I received top quality work at a decent price!

I am very pleased with the knowledge, detail, quality of work and professionalism that Brian, Jessie and Victor provided. All three were perfectionists in the work they completed, I can tell they are pros at it! They get the job done right the first time.

They showed up on time to all appointments ready to work! I would highly recommend them, you won’t be disappointed. Thanks again LVR for your amazing work!

After getting the run around and enormous quotes from 2 other recommended plumbers we called LV Restoration. Brian was prompt. His explanations on scope of work were understandable and the price was very fair. While we were still waiting to hear back from the previous 2 plumbers to schedule work, Brian was in and out and the job completed and not a moment too soon. We will only use LV Restoration going forward.

Excellent service with reasonable price tag! The owner truly is very knowledgeable and will help you with any water damage at the property. Timely, reasonable and communicative throughout the process. I recommend him and his crew in all of your restoration needs.

My father in laws house had a broken pipe in the kitchen and they came out within an hour. They helped all the way from fixing the problem to working with the insurance and the rebuild. I would highly recommend this company!!

Great company to call for your plumbing needs!
They were quick to respond and had us fixed up in no time! I will definitely use them again and I highly recommend them to anyone else.

What an awesome job Blane did on our remodeling projects. We converted a room to a bedroom. We converted a dining to a beautiful office with 1300 lb. iron doors, remodeled the entire kitchen, painted the inside of the whole house, and remodeled the fireplace. What an awesome job and I can assure you that you will not find a better company and a better price!

Called LV Restoration to find out if it was possible to repair 2 bathrooms of a house we acquired the rooms ate a total rebuild with possible sewer issues. Receptionist did not understand you cannot turn water there are no fixtures but scheduled a appraisal.Brandon came over understood problems discussed everything and said would start moving. Then nothing happened after 2 weeks called back got rude Receptionist she said they were busy I understand that but how much and when could this be started, she says $11500 over the phone of course I asked what does that include and where did that number come from, then I was told "There seems to be bad blood have don't call back". I asked to speak with the owner, he called back quickly apologized and next day sent Bobby to inspect . That went well he was knowledgeable and professional told us to look at fixtures and described the cultured marble tops. We went to Floor and decor, Home depot, lowes found cabinets flooring toilets while waiting on estimate. Bobby called once said things were moving along a will get back, then nothing finally 5/25 Receptionist called left a message 1 of the team's was holding up the estimate. Since then nothing again. This company is way too much trouble to bother with

Las Vegas
Emergency Restoration Experts were by far the best plumbing company we have ever has to use. We don't have other experiences with Restoration companies. Luis, was professional and respectful worker we've had in a very long time. LVR and plumbing needs to recognize Luis as a great asset to the company! Bravo!!!

LV Restoration performed a whole whole pipe replacement on my house. They removed the Polybutylene pipes and replaced them with Pex pipes.

They did this within the timeframe promised and their work passed inspection the first time. The drywall repairs needed where they had to access the pipes in many locations were of top quality and you cannot tell the walls were cut into at all.

This is not an inexpensive procedure, but their quality of work and peace of mind knowing I'll never have a water line failure is well worth the cost.

I definitely recommend LV Restoration for this type of work.

I highly recommend LV Restoration! While I was at work my lovely dog dragged the garden hose in through the doggie door and somehow turned the hose on in the process, then proceeded to chew the nozzle off the hose. Four hours later I came home to a house flooded wall to wall, turns out the entire first floor was a total loss. Although my son and I did the best we could do, stayed up all night getting the water out and drying out the carpet, the smell of mildew set in the following day. Having never dealt with something of this magnitude I honestly didn’t know where to turn or what to do. After some internet searching, I came across LV Restoration and based on their reviews I gave them a call. While I was still on the phone with the receptionist, I was contacted by Luis and then Joe. Luis came out to my house that same afternoon to assess the damage and walk me through the process; he made sure I fully understood everything. That same day he had a crew at my house to start the flooring and wall removal. Within 3 weeks my house was put back together more beautiful than it was before. Going through this process was a very humbling experience for me, going from my high of being a homeowner all on my own, to 28 days after closing having my house flooded wall to wall. It was an absolute devastating experience to go through as a single mother. Meeting Luis that first day gave me so much hope, he did his best from day one to put my mind at ease and asked me to trust him and LV Restoration, that they would make sure I was very happy in the end if I can just hang in there through the construction phase. Luis kept in touch with me daily, he helped me deal with the insurance company, the crew he had working at my house was amazing and very trustworthy; they were especially great with my son. I was able to upgrade my entire first floor thanks to Luis, Joe and the entire crew at LV Restoration. Even after the work was completed Luis has kept in touch with me and made sure I am happy with everything, also has helped me deal with the insurance company on the claim and final payment. I trusted them and they kept every promise that was made! I would highly recommend LV Restoration; these guys are amazing!!! My words and photos alone do not do them justice! Thank you so very much Luis, Joe and the crew at LV Restoration for everything! I am beyond grateful!!!

We had back flow from the dishwasher drain hose. LVR sent out Mark to diagnose the problem and replace the existing hoses. Mark knew what he was doing, and was polite and engaging with us, answering all our questions and providing explanations. We have used LVR in the past, and intend to continue using them in the future. Thank you Mark and LVR, I’m sure we’ll be calling you back in the future.

Receptionist/secretary was flexible and keeps you updated on driver and estimated times. Plumber contacts you en route and informs/explains situation and estimated costs. Helpful, courteous, professional, reliable.

Had to get main line fixed by replacing part from water heater. Everything finished in a couple hours and water running.

Technician was fantastic. Gave awedome information about what was wrong and how it would be fixed. Work completed quickly. Even provided a warning about glue not being quite dry. Great service! Thanks a bunch!

I called LV Restoration to make an appointment for an estimate on a kitchen remodel. I was given an appointment for Thursday, 2/11, at 12:30 p.m. with Louis. On Thursday, at 1:00, Louis was still not at our home & I hadn't heard from LV Restoration. I called the business & was told he was on his way. Louis arrived, looked around our kitchen, & left, letting us know he would have an estimate to us by Monday or Tuesday of the next week. I called the office after Louis left & confirmed they had our email address for the estimate. On Friday (2/19) of the next week, 3-4 days after the time promised for the estimate, I had still not received an estimate from Louis. I again called the office. The woman answering the phone told me she would contact Louis immediately & either have him get the estimate to me or let me know what was going on. It has now been over a month since our appointment with Louis & almost a month since I called to find out where our estimate was. We haven't received an estimate or heard from LV Restoration. I can't comment on the quality or value of the work because we didn't even get that far. What I can say is that in the limited contact I had with the business, Louis arrived late to our appointment without letting us know. Louis failed to provide an estimate by the time promised. The office failed to keep us updated or to follow up with us. Needless to say, we did not use LV Restoration for our remodel.

Called them up on the 21st at 8am and Brian came out by 11am. I had a leak under my main bathroom sink and my shut off valve was from the late seventies. He explained what he would do and what I needed to get it done as I live in a 4 unit complex with an HOA. Arrangements were made for him to come out on the 22nd to do the work and he provided me with a very reasonable price. He was here the next day and even though he had a more difficult time with the old plumbing the price never changed. I found him to be personable, professional, efficient and true to his word. Thanks LV Restoration & Plumbing. I would do all you could to keep him in your employ. I would definitely use this company again!!

TOTAL PROS!

Complete emergency water removal and restoration. This job took a little more than a week and I had my home back fully restored. The team over at LV Restoration & Plumbing was incredibly helpful, and easy to work with. The owner Joe is an absolute god sent, he is so knowledgeable and makes sure you are happy with everything and explains everything before moving forward.

Our main tech, Freddie was diligent in his efforts to get all our questions - answered. Also, to make sure our home was back to 100%!!

I would suggest anyone looking for an excellent water damage or even a restoration company in Las Vegas to give LV Restoration a call, they we're the ABSOLUTE BEST!!!!!!!!

Like to thank joe and Jose that in the end showed true professionalism. They stayed true to there word and made an error into an amazing remodeled floor. Hands down need more workers like Jose to represent LVR. He treated the job as he was working in his own house.

I hired a contractor to come into my kitchen to remove a couple of cabinets to get to a slab leak....a few hours later, my kitchen was gone. It's a long, miserable story. The most important part is always the ending anyways. After meeting with a few contractors to come in and repair the damage, I ended up hiring LV Restoration. From the second they walked in my door, IT WAS ON....these guys were on a mission. Immediately went to work, if something didn't seem like it wasn't going to plan, they pulled me in to discuss my options. Every corner of my new kitchen was put together perfectly, outstanding workmanship and not a detail left undone. The owner, his crew, true blue....they had me at hello. Professional, ON-TIME, polite and knew what they were doing...... I absolutely love my kitchen! If you have a project and you want it done the right the first time, no games, no nonsense, call LV Restoration. Veteran owned and operated, a total bonus!

Wow!!!! The positive reviews are real, what a great team. My main water line went out, without hesitation, Brian outbids all other estimates, he assessed, fixed, and I was fully satisfied of his work, simple and quick, better than new! I would highly recommend this team to family and friends.

I had been researching for restoration company to help fix the damages from the heavy rain and snow last year. I had come across LV Restoration and request for an estimate. Right away, they send in Romy, who came in and told what the process was. He really got this ball moving and made sure our roof was fix right away once an estimator came in. David, a project estimator, came in and did all the necessary steps and measurements to ensure the insurance pay for the damages done. He was even nice enough to sit down with me to explain the whole process for an hour and half. Then the company send in Miguel from an asbestos company to remediate the asbestos. Miguel and his team did a great job remediating the asbestos and packing our things into a pod. Once the remediation was done, Luis, Director of Operations, and Juan, the project manager/contractor came in, and started restoring our dining/kitchen room and the apartment. Most of all, the president of this company, Joe has really help us with insurance. He really fought tooth and nails to make sure the insurance pay for the necessary repairs to be done on the house and he ensured the restoration was done right away due to my mom’s condition. This company really treat us like family all the way and make sure we are satisfied until the very end. If you want a company, you can trust and fight tooth and nails for you with the insurance. This is the company for you. My mom and I are really thankful for what this company has done for us.

I Chris Vargas have worked with this company as their cabinet specialist for several months now, have installed several higher end custom ( I build them in the shop)cabinets, more of the homeowners get to layout there kitchen, doesn't always work out for me LOL,,But we'll get done and give the customer what the paid for, Check us out!

Tessa was very helpful in handling my questions.
Brian went above and beyond to check out a problem that turned out to be a mis-read by the water company.

I just had Brian come out to find a leak I was told I have from the water District. He was great found the leak and gave me my options on repair or replace. Very knowledgeable!!! I would recommend LVR 100%!!

I went through two lazy plumber before I found LV restoration and Plumbing. Brian came out assess the problem and got my gas line back up and running. I can't say enough good things about this company and their service. I highly recommend them.

Well I don't know where to start my water heater burst damaged my drywall in the garage and seeped into the drywall in the bedroom. Behind the Walls soaked rug and it was a mess. I wasn't home I have a tenant in that house and the Tenant and Joe at LV restoration Plumbing got together and started repair processe. The Insurance company was difficult to deal with. I had to remind the claims adjuster that I am the client. After Joe and the tenant got together it was great to see that my tenant and Joe worked very well together. They done everything necessary to get the house back into condition it came out to be an A+ condition I am so so relieved. It took a little time my tenant was patient Joel set up a temporary hot water system for the tenants. It went so smooth after the tenant and Joe at Las Vegas restoration got together and coordinate everything that tension and stress levels drop to near zero. I need to mention Joe delt with my insurance company and that was good for me. I am considering changing insurance company. If you need work regarding water damage or Plumbing call Joe. Thanks Joe.