- 285 Commercial St, Portland, ME 04101
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Luna Rooftop Bar”?
{
"summary": "Customer feedback is mixed regarding the service and overall experience at this venue. While many patrons rave about the exceptional service provided by Mikey and compliment the beautiful atmosphere and views, there are significant complaints about the attentiveness of the staff and wait times for service. Some customers experienced long waits and unresponsive service, which detracted from their enjoyment. Communication about pricing and gratuity was also flagged as an issue by several reviewers. Overall, while the ambiance and some staff interactions are praised, inconsistent service appears to be a recurring concern.",
"liked": [
"Mikey killed it and offered amazing recommendations and service.",
"Mikey made me feel very welcomed and kept me entertained.",
"Great early evening spot to have a bite to eat while looking at the waterfront.",
"A must if you’re visiting Portland and want to view and taste everything.",
"The best cocktail bar view in Portland."
],
"dislaked": [
"I just sat at a table for over 20 minutes without anyone coming by to take my order.",
"Hostess was rude and mean, told 20 minute wait for a table, after 45 none had materialized.",
"I had a bad interaction with the 'gratuity' charge, they don’t even tell me about it.",
"The attention to detail is lacking as I just sat at a table for over 20 minutes.",
"The menu left much to be desired
Recommended Reviews
We had an amazing time! Mikey killed it and offered amazing recommendations and service. 10/10 recommend and ask for Mikey!
Beautiful atmosphere and the drinks are good most days. The attention to detail is lacking as I just sat at a table for over 20 minutes without anyone coming by to take my order. A waitress stopped to ask the couple beside me if they were okay but then walked away after looking at me. So I sat for a bit longer and left. Such a shame.
Space has a wonderful view outside, limited exterior seating (prepare for a bit of a wait). Drinks were about average on price (slightly stingy/small), bartenders were quick to service though.
Docking 2 stars mainly for how overbooked/slow the outdoor wait staff was. We waited about 30 minutes once seated to even get water/an order in and it was apparent the outdoor staff was overbooked/running thin (saw a couple tables leave who got seated after us due to no one coming).
Otherwise nice spot, and great on a nice day though your mileage may vary.
- 285 Commercial St, Portland, ME 04101
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated