- Plano
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Metal Roof
About the Business
What people say about “LSDG Roofing & Construction”?
Customer feedback regarding LSDG is mixed, with some customers expressing significant dissatisfaction while others praise the company's service. Many positive reviews highlight the promptness of the company's response and the quality of the work done, particularly in repairing roofs and addressing leaks. However, several negative reviews point to issues with communication and follow-through, particularly concerning warranty claims and repairs. Customers have reported delays and unresponsiveness, contributing to a less favorable perception of customer service. Overall, while some customers have had positive experiences, the recurring complaints about communication and service reliability highlight serious concerns.
What Users Like The Most
- They gave us an appointment really quick and arrived on time.
- They showed up when they said they would and did everything as discussed.
- LSDG did a great job and their support was spot on.
- I called LSDG, spoke with Brenda at 10am - she had someone ON the roof by 12:00!!!
- They took care of it promptly with no hassles and free of charge.
What Users Like The Least
- They blamed the leak on our chimney. We paid for an inspection from a chimney company and we were told it was not the chimney but the roof that was not done properly.
- They did not correctly replace our gutter drains, which cause rain to build up in our backyard.
- This company has stole $30,000 from me and denies I ever sold them the job.
Recommended Reviews
I would give this business zero stars if I could! This company put on a new roof for us 6 years ago with a warranty in effect for 7 years. This summer we noticed a leak in our garage that was coming from the roof and when we contacted LSDG, they said they would come out but never showed. It took two more calls for them to finally show up. They blamed the leak on our chimney. We paid for an inspection from a chimney company and we were told it was not the chimney but the roof that was not done properly. We got back in touch by text with the owner, Billy, and he never replied. We tried multiple times to contact them. When we finally talked with Billy, he was very, very rude and did not agree to come out to repair our roof in spite of it still being under warranty. I would never recommend LSDG to anyone. Do not use this company!!
This company did an excellent repair job for a friend. I was worried about damage to my roof after a storm. I called this company to come out and do an assessment. He gave us an appointment really quick and arrived on time. He did an assessment and said the roof didn't require repair - not a lot of roofing companies would do this. This company has earned my trust and I look forward to using them in future for any roofing needs.
They did not correctly replace our gutter drains, which cause rain to build up in our backyard and the Right side if our house, on top.of that, they refuse to fix it, a year later, shingles fell off...had to call repeatedly to have someone replace.....then all of a sudden after a year, they claim we owe them over $1000 dollars with no invite or explanation. To top that off, I referred two people who had the same experience we had. Will never refer them again.
- Plano
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Metal Roof