- 3501 Bashford Ave, Louisville, KY 40218
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
- Gable Roof
- Shed Roof
About the Business
What people say about “Louisville Roofing”?
Customer reviews for Louisville Roofing are overwhelmingly positive, highlighting their exceptional customer service and prompt communication. Many clients appreciate the company's professionalism and dedication to addressing urgent roofing issues, often going above and beyond to ensure satisfaction. The quality of work is frequently praised, with numerous customers noting the attention to detail and the use of high-quality materials. However, there is a significant negative experience regarding a missed appointment, which has drawn attention to potential issues with scheduling and reliability. Overall, the feedback reflects a strong commitment to customer care and service excellence.
What Users Like The Most
- They came out and tarped our roof even in the storm.
- The quality of their workmanship is top-notch and our new roof looks amazing!
- They kept me informed throughout the process and addressed any questions or concerns that I had.
- Their team was professional, efficient, and the quality of work exceeded our expectations.
- Absolutely impressed with Louisville Roofing! Their team was professional, punctual, and attentive to every detail.
What Users Like The Least
- I had an appointment for 10 AM on Wednesday July 3rd and after multiple delays, they canceled and would send someone later.
- I was left exposed for the next three days with storms expected.
- The communication regarding delays was not satisfactory and caused significant inconvenience.
Recommended Reviews
Louisville Roofing was the only company I received a quote that was willing to address an urgent leaks we were experiencing and move us up on their scheduled jobs. They were nothing less than professional regarding the installation of our roof taking pride making sure the job was completed correctly.
Unfortunately, the leak continued. Upon their return, it was discovered that the cause of the leak was due to a problem above the roof line. Rather than stating the leak was not covered by them, Louisville roofing was committed to making sure our home was dry. They not only addressed the cause of the leak, but repaired and replaced wet drywall on the ceiling on the inside of our home.
Our leaking roof was a major pain. I am so thankful for the commitment of Louisville Roofing Company and our decision to hire them, as I believe that the problem would still persist without their commitment to customer satisfaction.
Amazing Customer Service!! They came out and tarped our roof even in the storm. I was well informed about every step of the process and wouldn’t hesitate to recommend them.
Eddie is a true professional. He provided extensive detail about his proposal and took the time to explain everything. I would recommend them to anyone dealing with an insurance claim.
- 3501 Bashford Ave, Louisville, KY 40218
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
- Gable Roof
- Shed Roof