- 3910 Main St, McHenry, IL 60050
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Loud Brothers”?
Customer feedback is overwhelmingly positive regarding Loud Brothers HVAC. Many reviews highlight the company's prompt response time, effective communication, and professionalism in handling HVAC issues. Customers appreciate the fair pricing and the thoroughness of the technicians, who provide honest assessments without upselling unnecessary services. While there are a couple of negative reviews concerning communication and unresolved issues, the majority of experiences reflect satisfaction with the service and the team's dedication to customer care.
What Users Like The Most
- They were responsive, fast, and priced fairly.
- From the moment a member of Kevin's team arrived, it was clear they weren't just another tech trying to upsell unnecessary services.
- My AC stopped working on a 99°+ day, and they had someone come right out and fixed the problem.
- They had all the parts needed on hand so I didn't need to wait for them or order anything.
- Their workmanship is unquestionably of the highest quality.
What Users Like The Least
- Terrible communication. I called them 4 times and emailed before I got a response.
- They refuse to even come out to look at it, giving me the run around for weeks.
- I chose not to wait any longer and had two other companies come out to look at the work they did.
Recommended Reviews
Terrible communication. I called them 4 times and emailed before I got a response. When I got a response I was told they would reach out in a few days to schedule something. It's been 3 weeks and I still have not heard anything. I chose not to wait any longer and had two (2) other companies come out to look at the work they did. Both companies were shocked their company did a dye test on my unit to help find the leak. What I was told is the type of unit I have should not have this type of test done. It causes the equipment not to run at its full potential. It also requires the line to be flushed after the test is done and this was not done. I'm extremely disappointed in my experience. It cost me over $ 2,000 to determine the problem and we ended up having to replace the until. I would definitely NOT recommend these people.
Dan, Kevin,Saen,and Chris are all great . When we have an issue they are out to take care of it. When we replaced our unit they were the only one that suggested moving the unit from the roof and located on the ground
Recently had a loud whining noise start coming from our Furnace, I called in and Kevin was able to send Chris (Technician) out the same day. They were able to immediately determine the issue and replace our furnace's motor same day as well. Pricing here is always fair! They are not out to gouge their customers but find issues and fix them. We also use them for our Semi annual furnace tune up and will continue to do so. They are responsive, fast, and priced fairly. What more can you ask of a business? They have earned a customer for life from us, keep up the great work guys!
- 3910 Main St, McHenry, IL 60050
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured