Logo of Windows, Doors & Siding by Opal Enterprises Des Plaines

Windows, Doors & Siding by Opal Enterprises Des Plaines

  • 1239 Rand Rd, Des Plaines, IL 60016
  • Commercial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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Overall Company Rating
Excellent 4.8
Out of 65 reviews
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Sheri Settipani
Feb 17, 2024

We are extremely happy with the work done on our house. I can’t tell you how many compliments we’ve gotten from our neighbors to even the inspector! The entire crew really has an amazing skill and we’re so professional throughout the whole time they were here. We were also so impressed with the amount of communication Opal has with their customers so thank you!

Cathleen Hughes
Nov 29, 2023

Opal did an incredible job replacing our front door with sidelights and French doors that lead to a porch. The salesman was informative, and not pushy, unlike others like the Pella team. I was amazed how fast they were able to get the doors in from the time we ordered, especially because they had to be custom sized. Their price was very reasonable. I talked to about 5 other companies, all of which were pushy, expensive and gave very long lead times. We couldn’t be happier with the doors and their service. Highly recommend!

Victor Rojas (V. Rojas)
Nov 16, 2023

We spent weeks trying to find the right people that we felt we could trust to not only replace the entire door frame, but also help with us with some much needed masonry work below it; opal met and exceeded at that. Everyone from our initial sales rep, mason, project managers and installers were on point. We couldn’t have wished for a more easy install and they finished way ahead of schedule! We’ll definitely be keeping them in mind and referring them to all our friends and family in the future. Thanks for a great experience!

*Special Shoutout to Tyler and Stacy thanks for us making us feel confident with going with you!*

George Witchek
Oct 21, 2023

Opal redid my roof. I was impressed with the service and how quickly the project moved from signing to finishing the job. I live in Chicago and the houses are close to each other. They took special care as to not bother my neighbors and clean up all the debris. I’d recommend them to my friends and family.

Tate Brummitt
Oct 9, 2023

We were looking to replace our front entry door that was original to the house from 1947. Though a nice wood door, it had become drafty and difficult to open. The first places we looked were at the big box home improvement stores. We found a door we liked and wanted to buy it and get installation, but it was far from that simple. Measurements needed to be taken, which we paid for, but it quickly became and issue with getting their contractor to come out and do it. Eventually the box store's contractor came out and took the measurements, and then we never heard. I followed up a few times, and was told that either they were still awaiting the measurements or there was an issue with them and they would get back to me. In the mean time, I tried one of the popular door & window contractors we see frequently on TV here, but I also never heard back from them.

After not hearing from the contractors and box stores, I was going to tackle the job myself with the help of some contractor neighbors. Ran into the same issue with the measurements again from the box stores as they would only accept the measurements from the contractors they worked with. Back to doing more research, which is when I found Opal.

Right off the bat, the experience with Opal was great! Within minutes for completing an online request form, I was contacted both by phone and email by Opal to discuss the project and setup a time for their folks to come out. Tyler came out to take the measurements and also go over all of the possible options for our door. He showed samples and put together quotes for a couple of configurations we liked, and left us with brochures and emailed the quotes to mull over. Completely zero pressure experience. After making our final selection, he sent over all the necessary paper work that needed to be completed and I was also put in touch with Stacy to help go over it all. After we go the paper work done, Stacy helped coordinate having our Project Manager, Karel, come out to do a final measure and go over the project. Karel came out, explained the process and how long it would take. Once our door was manufactured by ProVia and at Opal, Karel called and coordinated an installation date. Stacy then sent emails with who the crew was going to be, with pictures, and what to expect during the installation. The crew came out, removed the old door and all materials, prepped for the new door, installed the new & storm door, cleaned the entire area (inside & out), then went over with me the everything about the door, a final functions check and sign off.

The experience really could not have been any smoother and we could not be any happier. We now have a front entry door everyone in the house can use. My toddler now loves to run to the front door and look out the storm door, as do my Labradors. I am considering having some additional work done around our home with the windows and will certainly entrust that business to Opal. Opal has literally been best home improvement contractor I have had the opportunity to work with. Their craftsmanship, communications and professionalism is certainly unprecedented. I would highly recommend them to anyone looking to have work done on their home.

Lisa Day
Sep 22, 2023

The entire process went very smoothly. Charles and the rest of the team were courteous, efficient, and prompt. We appreciated the attention to detail around the new door frame. It looks so much better. We love our front door!

Benjamin Newhouse
Sep 16, 2023

Purchased 10 Provia Endure windows to replace original windows on the house. Charles and Eli were very professional, informative during the sales presentation. They made suggestions that other companies had not considered or offered. The installation crew of Mitch and Sebastian were excellent. They were able to remove the old windows and install the new windows in one day. Joe our project manager kept us informed and resolved an issue with the screens on a couple of the windows to our satisfaction. From start to finish the process with Opal was easy and satisfying. Communication from Opal was consistent and timely. We are very satisfied with the installation and appearance of our new windows.

Christina Bibbo
Sep 15, 2023

Opal installed an exterior door at my home earlier this month. Everyone at Opal, from sales to scheduling to project management, was great to work with - knowledgeable, professional, and friendly. We were very pleased with the quality of the door and the installation and would certainly hire them again.

Jo Ann Porter
Aug 17, 2023

Our new windows look beautiful. The craftsmanship is outstanding. The installers were prompt, friendly and very clean. I highly recommend Opal Enterprises.

James Oakley
Aug 7, 2023

Absolutely thrilled with the outcome of our project with Opal. Great experience on the front end of the project with Ryan, then the information shared as we approached our installation was informative and kept us in the loop on how things were progressing. The installation itself (removal of sliding glass door, install of picture window, install of new glass back door) was flawless and incredibly fast. We could not be happier with the result!

Sharon DiPrima
Jul 29, 2023

After 29 years we finally shopped for new windows and after a few estimates, we chose to go with Opal Enterprises and we were not disappointed. Ryan at Opal was not a pushy salesman which we certainly appreciated with such a huge project - 15 windows - AND an expensive project. Ryan was professional, on time, answered all our questions and gave helpful suggestions.
Katie in their office kept us up-to-date with timelines, who would be coming to the house, gave us our warranties and made sure we knew what to expect.
The installers were on time, gave us professional workmanship, and cleaned up after themselves. After completing our windows they did a walk through with us and made sure we knew how to open, close, and lock our new windows since they were different than what we had before. I have and will continue to recommend Opal to anyone looking to upgrade their home.

Mark Murawski
Jul 21, 2023

Opal was great to work with. When they said they would be here they were. Kept us up to date when they would be getting the windows and when the work would be done. Explained everything clearly. When done cleaned up. Windows and doors look great. We definitely would work with them again.

Mary R
May 15, 2023

Opal Enterprises of Naperville exceeded our expectations beginning with their proposal and all the way through until our project was completed (ahead of schedule!).
We contracted Opal for installing James Hardie fiber cement siding, replacing most of our windows as well as replacing our soffit, fascia, gutters and downspouts.
Opal did what was promised, they were punctual, professional and cleaned up well.
We are very satisfied and highly recommend Opal Enterprises of Naperville!

Mary R

Mike Herron
May 9, 2023

Fantastic experience with Opal Enterprises. They provided and installed a new front door at our home and it couldn't have been a more smooth or professional process. Eli brought samples, was thoughtful and informative. Joe, helped us through the process and managed the install. Mitch and team did a fantastic job on the install and were clean and thorough. We couldn't be more happy with how the project turned out.

Kent Kiefer
Apr 18, 2023

We considered many different providers for our Andersen E-Series windows, but we kept coming back to Charles at Opel for his and Opel's determination to make us happy and put us at ease in doing business with them. Multiple visits with numerous samples, thoroughly walking us through the numbers, and the installation process. Then going above and beyond in the installation and post-delivery follow-up. They will strive to make and keep you happy.

Joel Aguilera
Feb 14, 2023

This review is long overdue. I just wanted to give it my full attention. This review is for a 3 door replacement project.

They say you get what you pay for and Opal is a perfect example of that statement. Their estimate came a little higher than the other quotes but I felt more comfortable with them.

Every question I had, since day one, was answered adequately.

For the price quote visit, the salesperson took his time and went over every detail and why he thought Opal offered a better product and service. He was patient and gracious enough to meet with me a few times before I signed the contract. I'm very maticulous when big projects are involved.

Opal stayed in contact when It came to picking an install day.

The install day I picked was for mid December 2022. I wanted to be there to oversee the install but I had to work that day. I could've picked another day that would've allowed me to personally oversee the install but that would've put the install during January of 2023. I preferred to have the doors installed before the winter season got worse.

I expressed my concerns for not being able to be there for the install to Joe, the project manager. I asked if he could keep me posted with pictures and updates. Again, I'm very meticulous, lol. He was more than willing to alleviate my concerns. Which was exactly what he did. I felt like I was there with his attention to keeping me posted.

I got home later that night, checked the doors out and was impressed with the quality of the work.

I met with Joe a few days later for a face-to-face final walk through. I had a few questions and Joe answered them with patience and detail.

I'm still in awe and appreciation with their work every time I open those doors and anyone who does business with Opal will be as well.

Natalie Fedorenko
Jan 29, 2023

We are so happy with our windows from Opal! The entire experience was wonderful. From the initial meeting with Eli to the installation everything went smoothly. Every aspect was explained to us and if we had additional questions they were always happy to answer. The installation team was timely and very professional! We would recommend Opal to anyone and would definitely use them again!

Mike Memmer
Jan 27, 2023

Great first visit where Opal helped determine the right sliding door for our needs. Excellent communication through the entire process.

We ordered in September, but had to wait until January for the door to be manufactured. No worries, Opal kept us updated regularly, and when they had an open installation date a few days before the one that was originally estimated/scheduled, they called to let us know, then installed it early — much welcomed considering it was the middle of January.

Installation was a breeze — it only took about three hours, and we’re very happy with our new door. We will definitely reach out to Opal again when we’re ready for new windows throughout the house!

Brian Zias
Jan 16, 2023

Opal did a great job with the installation of two new casement windows and a new basement window. It was a very consultative approach and our sales rep made sure we were getting exactly what we expected and wanted. Good communication and would highly recommend them for future window replacement.

Brian Kasper
Dec 7, 2022

Got a quote from Charles. He was superb. Highly knowledgeable, excellent communicator, and very transparent. Highly recommend asking for Charles if you need a quote or consultant for your home project.

Kyle Shamrock
Nov 16, 2022

Had a very poor experience and unfortunately will likely need to resort to legal action to remedy our issues. Below are just some of the more egregious things that happened during our project:

1. They haven't completed the job and they have walked away.
They installed defective screens, which they previously agreed to address, but since they continue to have issues getting proper screens from the supplier, they have walked away and told me to figure it out myself with their supplier. Obviously this isn't what we contracted for and this will be a significant expense to resolve since screens are pretty expensive.

2. They installed a cheaper siding product than what they sold me and what we contracted for. By doing this they saved themselves ~$300 and time ordering the product vs. what they could pick up at the local hardware store and cost me a lot of money because the product they installed will last half as long and has a lot more maintenance. They never told me and when I found out, which was because I had a contractor review other work they had done poorly, they told me I was wrong. It wasn't until several back and forths and me having to make concessions on other issues that they agreed to a reasonable financial remedy that was close to the damage they caused.

3. They installed window trim incorrectly. They left huge gaps, between 0.5" - 1" in between the siding and window trim. They knew it was going to be an issue and verbally communicated that they would be addressing the siding during a pre-install meeting with their sales person. Unfortunately their ops person didn't care about that or doing it right and decided to leave gaps and fill them with caulk and not follow Hardie Board standards of using drip caps on window trim. 3 separate contractors have reviewed this said it was wrong, will lead to water getting into my house and this will be a significant expense to fix.

4. Laundry list of other issues that I was unhappy with: wrong windows installed, outrageously expensive change orders and poor communication prior to install.

This is my 2nd home remodel and 2nd full window replacement, I went with Opal initially because I felt like they could handle the complexity, but that didn't prove to be the case. They didn't concern themselves with doing it right, communicating and coming to reasonable resolutions when issues arise. I felt they just tried to do the job cheaply and fast which is leaving me with the issues I outlined. Recommend you find someone else for your project.

Geo Macropulos
Nov 3, 2022

The crew did a great job on the installation. The best part was that Opal juggled their schedule to accommodate other work that was being done inside our house.

Tessa Apschnikat
Oct 29, 2022

Everyone at Opal Windows was helpful and professional, going above and beyond to make sure we had a positive experience. They replaced 5 upstairs windows for us, and we're very pleased with the results. A friend of ours referred Opal to us, and we've already referred them to another friend!

Valerie Becker
Oct 27, 2022

What a great experience with my brick mold repair. Stacey at the office was super helpful and got me scheduled right away with someone to come out and look at a situation that I was in with my door frame.Joe was on time Knew what needed to be done and took care of it. I would highly recommend them and will be using them in the future.

Sean Turner
Oct 27, 2022

Used Opal for my old house that was in need of some exterior upgrades. They re-did soffit, fascia, and replaced all the gutters (including adding guitar guards). There was also some siding work on the front.

I could not be more impressed with everything. Starting with Charles, who worked with us from the start. He was incredibly professional and answered every question we had (which was a lot since I'm fairly new to home ownership). Even when I had a last minute change to the siding color or needed a specific area vinyl wrapped, I was able to text him and he took care of it right away. The people at the office (Stacy and Becky) were so friendly and welcoming too. Opal never pushed us to spend more than we needed and in fact offered some cheaper options on the siding since it was such a small area. As someone who did contact multiple companies, you will find this is not the norm.

The crew was professional and did a terrific job (even helped deal with an old awning that was in the way). The project took 2 days and the house looks so much nicer. Previous issues with rain water overflowing from gutters or draining back toward the house have been fixed as well.

Overall, it was a great experience and I'd highly recommend Opal to anyone. Professional, easy-to-work with, and they do a great job. Will be using them in the future for windows.

Rick Bednarz
Sep 26, 2022

The whole window project took about 16 months. It took them over 3 weeks to come out and measure after I paid the deposit. Some of the delay was due to COVID but they've missed appointments and communication was poor.. I told them I had three windows that weren't working properly and they finally came out 5/6 months later to investigate.

Amanda Widing
Sep 15, 2022

Charles came out for the initial consultation and was very thorough. He followed up with us and answered all of our questions. From day one we were communicated with in a timely and professional manner. Everyone at Opal was truly great to work with. I can’t recommend them enough!

Carlos Loeza
Sep 3, 2022

Great service from Opal Enterprises. From start to finish. I hired Opal Ent. to replace 17 windows in my house. They were able to do the work in 1.5 days. It could of been done in 1 day, but because of weather issue, they informed me that they would had to start late morning and finish the next day.

john neiman
Aug 18, 2022

Really nice job! They came ontime and were attentive and showed an interest in feedback, whether it was good or bad, to ensure that I was happy with their work. The replacement windows I had came with the house and were poorly installed. They were hard to open while these work properly. It's like night and day.

Joan Dehnert
Jun 22, 2022

Had special order windows and 8 ft patio door replaced for my condo. They were very assistive in getting my windows measured twice as well as meeting my HOA's replacement requirements and getting the order placed. They were very communicative about delays due to covid and supply chain issues. Crew who installed were professional and got the job done and cleaned up after themselves. I am on the second floor, they were able to get all windows in without issue.

Diane Mauter
Apr 27, 2022

I am so happy I chose Opal for my home improvements. From start to finish, the service and completed final project was, in my opinion, "exceptional" . Special thanks to Charles, Stacey, Karel, Simon and Roman for their expertise. I look forward to using Opal again in the future.

Cornell Container
Feb 18, 2022

We purchased a set of custom-sized exterior French Doors from Opal.
Charles was courteous and knowledgeable, and listened to us, suggesting the various options that we had. We ended up with just what we were looking for, at a good price.
From the beginning of the process, we were provided with status updates during the manufacture of our doors.
The installers Mitch and Sebastian were skillful and professional, finishing our job quickly , and beautifully. Charles and Karel were also on site during the installation, to make sure that we were happy with the way everything went. Opal is a company that we will use again, and certainly recommend. Lawrence Coronelli

Nicole Boyd
Jan 12, 2022

I had three windows replaced, two standard and one basement egress window. The basement frame needed the most work done and I'm honestly very happy with how revitalized that area feels.
Communication throughout the project was great, replies to email before install was quick. After installation the crew walked me through the work done with the windows, how each one opens. The staff has continued to check in after the project was completed to make sure I was satisfied.
There are still more windows I'll be needing replaced in the future, I'll be reaching back out to Opal once I'm ready to begin.

Rita Livery
Nov 23, 2021

Very happy with the window install, We had 12 windows installed. The installers were very knowledgeable and performed the work very professional. The work area was left clean can't say enough about the crew and the ongoing communication with Opal.

J&K Nasiatka
Oct 28, 2021

We were very happy with Opal! From the estimate, customer service, order follow-up, explanation, expectation, actual installation, complete job and through follow up, they are always quick to respond and professional. We highly recommend Opal Enterprises!

Kristina Pierce
Oct 15, 2021

Opal was was a great company to work with from start to finish with getting new siding, gutters, fascia, & soffits. Charles was wonderful with getting the process underway. Charles & Stacy were clear, and had great attention to detail throughout the process. Materials showed up right on time, and the project started right on time. Karel was the manager and he came by daily to check on the progress and update me on how things were going, he was clear, honest, and upfront about any issues he anticipated. Even with a few minor items needed to the work being done- project still was completed on time. The crew worked SUPER hard and non stop throughout their time working on the house. It was an amazing process. I will be using them in the future when I need more work done!

Gareth Proctor
Oct 13, 2021

Charles was awesome and a joy to work with. Our new doors are excellent quality. We can't recommend Opal enough!

Stan Kocanda
Oct 1, 2021

It was a pleasure doing business with Opal! From the first estimate to the completion of my project and even a follow up thank you, I couldn’t of asked for a better contractor!

Melissa Degnan
Jun 13, 2021

The process of replacing our front door from beginning to end was a great experience with Opal. Charles, our project consultant, was friendly, knowledgeable and focused more on how Opal could help us rather than the competition. Stacy, the office manager, is great at communicating what is needed prior to installation, when it needs to be complete and answered any questions we had along the way. Karel, our project leader, made sure we knew what was happening on the day of installation and was there to ensure the quality of work turned out exactly how we wanted. Mitch, the crew leader, finished the project with another crew member extremely quickly and with great craftsmanship. Opal will be the first people I call when we look to replace windows, doors, siding or roofing in the future. They made me feel like we are on the road of homeowner projects together!

Shari Buma
Jun 4, 2021

Opal workers are craftsmen. They replaced two windows this week. One large bay window was bid to include replacing and rebuilding the hip roof above it. While putting in the window, the foreman realized that the roof overhang did not actually need to be replaced. The company is refunding us for the unused material and labor. That is the sign of an excellent company.

Jennifer Batza
Jan 18, 2021

Opal's team did an excellent job replacing all of the windows in my 100 year old stucco home. They solved design problems presented by the age of the home. Every member of the team was professional and efficient and observed safety protocols necessitated by the pandemic. Their work is beautiful and functional. I recommend them without reservation. They are not the cheapest quote you'll get AND they are proof that you get what you pay for. Use Opal if you want quality products, customer service, and carpentry.

Georgia Chronopoulos-Peterson
Dec 18, 2020

Working with Opal has always been a great experience! Always the best communication making it very easy for the job to get done. And the job always gets done with no issues and looks amazing!

Deb Goggin
Nov 24, 2020

I am very happy I found Opal! We needed two windows replaced in our small condo, and through an exhaustive search I stumbled upon this company. From beginning to end, their team took time to help us with every decision and never made us feel like our job was insignificant to them. They were in constant contact throughout the entire process and were always available if we had questions. Stacy, Charles and Karel helped us through our first "major" home renovation, and as first time owners we are very pleased with the results. We will recommend them highly to anyone who needs a caring, responsive, well priced and high quality window replacement service.

Sue
Oct 22, 2020

Opal was incredibly professional! They were kind, caring, compassionate, thorough, patient, efficient, respectful, tidy, and just overall they were wonderful. I am so glad I made the choice to go with Opal, and I will definately be calling for any future work they offer. I would not hesitate to reccomend them to family, friends, and neighbors. They handled EVERYTHING... I literally had to tape the permit they brought to the window and walked around at the end to make sure we were happy. Loved the team of people...from Stacey, to Charles, to Karel and Mitch & the crew... EVERYBODY was lovely and helpful. The 100% Opal satisfaction guarantee is something you don't see often anymore..."1950s service with a smile" in 2020 where smiles are not always around. They even sent us a surprise show of gratitude in the form of a beautiful card and jar of mini cookies! Such service and quality craftsmanship. Thank you Opal!

Shannon Kuehn
Oct 19, 2020

Being new homeowners and discovering some rot that made opening up our bay windows difficult, I knew we had to replace the windows before winter. I actually didn't know what to expect, aside from the fact that my parents recommended Andersen windows. After placing a call to Andersen, they put us in touch with Opal Enterprises. We were in very good hands, between Charles, Stacy, and Karel (along with the Window installers). Replacing the 4 bay windows in front of our house took next to no time the day of installation and everything up to that point was properly laid out, planned and accounted for. We also didn't need to get our own permit as Opal took care of that (we were on the hook $$ wise). There were so many headaches we just didn't have to deal with because Opal was professional, accountable, communicative, and most importantly transparent. We would easily pick them again in the future for our window project!

Gayle Reese
Oct 15, 2020

The Team at Opal is great from sales to installation to follow-up! Our Anderson French door is beautiful and solidly constructed. The install guys were neat and detail-oriented. I would go back to Opal again.

David W
Sep 19, 2020

New windows for our home
From start to finish, everyone we dealt with from Opal Enterprises was courteous and professional and communication was excellent each step of our project. Stacy at the office was always so nice to work with whether she would call or email us what to expect through the whole process. Eli came out to our home to hear what we wanted and showed and explained the various options we had. Next we met the Project Manager, Karel, who oversaw the job and confirmed what we wanted through the whole project. The work crew, Mitch and Sebastian, were true professionals as they did the installation. We were very pleased with the final product and several Opal staff dropped by to confirm the work was done properly and professionally and that we were satisfied. We would highly recommend Opal Enterprises for any work you are planning for your home!

Junaid Qureshi
Sep 4, 2020

I had filed an insurance claim with a roofing company due to a hail storm back in April ‘20 right when the stay at home order was in effect and I wanted to use the opportunity to also build out a new portico and upgrade my old vinyl siding to hardie board with decorative accents. I reached out to all the hardie board elite and golden preferred vendors in the north shore area. I worked with Mike P. from the des plaines office and the day he came out I found him to be the most thorough and ask the most questions to make sure he took the time to understand exactly what I wanted.

As I was in the process of getting other quotes Mike always stayed in touch while a few others didn’t care to follow up with me-I can say the customer service seemed to be the best of all the competitors. I was finally between the last 2 installers, Opal being one of them and it came down to price and a few small attributes Opal could not perform.

If it was solely based on customer service and comfort of process I would have went with Opal but unfortunately the other company has the highest reputation and gave a better price so it became hard to pass up. I would still recommend Opal, as I do understand the business decision in why they were pricing the way they were. Ask for Mike Pranschke in Des Plaines. If you call the sweet mannered lady, Stacy at the office she can take care of you.

Adrienne
Aug 15, 2020

My experience with Opal started on the right foot. I first had the pleasure to meet Eli Williams. He explained everything that would be done when my roof was being replaced and presented me with a folder with all the pertinent information. He was extremely thorough. His visit was followed up by a phone call by Stacy Golden who explained and sent to me the paper work concerning what would happen and what to expect when their team came to replace my roof. On the date promised they came promptly on time. The team leader, Roman again explained what would be done and what to expect. During this the project manager, Karel came with my permit and to see how everything was progressing. When the project was complete, Roman walked around the outside of the house with me to explain what they did and the care they took to completely clean up and everything was very spotless. You would never know anything was done. I am very happy with every aspect of the job done by Opal and would recommend them highly to anyone that needs their services.

Marta Jelowicki
Aug 11, 2020

We are very happy with business provided by Opal Exteriors!! Our entry door is beautiful.
The costumer service was excellent, the installation was great, our questions were answered promptly. We could not have asked for a better company to work with.
I would highly recommend Opal Exteriors for any home renovation projects!!

Carianne Gattuso
Jul 20, 2020

I can’t say enough wonderful things about our experience. Everything from the consultation to the install was professional and friendly. Windows are certainly an investment, so when it came to all of our questions Opal was patient and honest. We are so thankful to Eli, Carl and the whole crew. The install was done fast and with quality care and clean up. I love our new windows and will not hesitate to call Opal for further projects or referrals.

Howard Korenthal
Jul 20, 2020

Opal installed Jamies Hardie siding and several Anderson replacement windows on my house last summer. I also had Opal handle a roof issue that I had. I selected Opal because they are a James Hardie preferred installer, and their sales approach and responsiveness was superior to the other contractors I called. We had a couple of challenges involving the window replacement that had to be solved before the siding could be installed, and Opal handled that issue for me.

You learn a lot about a contractor by how they handle problems. The crew that was initially brought on the job proved to not meet Opal's quality standards, and they were fired after 3 days. Karl, the project manager, brought in a new team that Opal had a lot of experience with, and they did a superb job installing the siding and windows. I have to commend Opal for stopping the work of the first group of installers , and taking the financial hit, due to them not meeting Opal's high quality standards. I suspect that most contractors would have allowed the work to go on and hoped for the best, leaving the homeowner with a sub-par job.

Although the job took several weeks longer than originally planned, we are very pleased with the end result. Karl was on the job every day to ensure that the job went well and that we were happy. Karl also solved a roof leak problem for me.

I would definitely use Opal on future projects, and highly recommend them.

Kelsey
Jun 9, 2020

Did an excellent job on our siding and window project. Team is professional - comes on time, is responsive and does excellent work. We are very happy with the results.

Joel Glassett
May 20, 2020

Just had our 3rd project completed by Opal. Already getting ready for another. They are rock stars if you need windows, siding, or doors.

Rebecca Rissman
May 11, 2020

Very poor experience. Do not recommend.

We hired Opal to replace 20 windows in our home about 18 months ago. After a pleasant sales experience, things went south. Fast.

My first red flag was the fact that on the first day of work, a man asked me to write a review of Opal in exchange for either a bottle of wine or a Starbucks gift card. I said I'd be happy to, but only after the work was done. He stood there awkwardly for a few moments before saying something like, "Okay but you have to promise to write the review." I remember thinking that it was odd. Now, of course, I suspect that this is the reason the company has had so many positive reviews on social media. (I've also seen reports of negative reviewers being bullied by company reps online, so I'm sort of dreading the response I'm sure I'll get for this.)

Shortly after our project began, the crew ran out of the trim they needed to finish the interiors of our windows. They said they'd order more and be back in a few days. I figured, "well, that's annoying but okay." They left, without cleaning up the boards with nails sticking up out of them and caulk guns laying around my house. And they did not come back for nearly six weeks. SIX WEEKS.

When they finally finished the job, we were very unhappy with the work. Cracks around the windows, uneven areas of drywall on the interiors, etc. And don't even get me started on the exterior. After popping the windows out, there were ragged areas of exposed cedar siding all around the windows. Opal tried to leave them like this. We asked them to fix this, and the crews slapped a single coat of paint over the exposed wood. It looked TERRIBLE. I was honestly embarrassed at how my house looked. We ended up repainting the exterior areas ourselves.

The last stage of the project dragged out forever, with us asking Opal to come and fix the things that we didn't like, and Opal lying to us about their responsibility for the problems. (Insisting, for example, that the cracked drywall above a newly replaced window was an existing issue that had nothing to do with their recent haphazard work on that exact window...) After countless back and forths, we ended up just wanting to be done with the project, and so we signed off on everything, resigned to fixing their mistakes ourselves.

If you're curious about this company, I suggest reading their yelp reviews. You'll find that I'm not alone in this situation. Many others have been similarly duped, and regret their choice to hire Opal as much as I do.

Harsha Patel
Apr 16, 2020

I was looking to have my roof replaced, and ever since buying the home I have disliked the brick color and overall appearance of the home. Mike pointed out some soffit and fascia damage and suggested changing out the ugly old iron column to a stained cedar post and came up with a very cool stained beadboard soffit and black James Hardie Fascia design. I couldn't be more pleased with the expertise and craftsmanship of the both the roof crew and siding crew. Carl was there everyday checking up on us and making sure the crew had everything they needed. Stacy was also very professional during the planning phase and once the project was complete. I could not have had a better experience!!

Nate Schmidt
Apr 9, 2020

We had a great experience with Opal. Our new siding and trim looks fantastic and they did the whole job I’m less than two weeks!

Cindy Quebbeman
Apr 6, 2020

Such a great experience using Opal! They were so responsive and kept us informed every step of they way. High quality work and will definitely use in the future ! Very happy we decided to go with Opal!

Brad Tokarz
Apr 3, 2020

Opal installed my new front windows. Communication was absolutely fantastic! We worked together the entire process and they made sure I was happy with the product. In and out with no mess. I’ve recommended them to a handful of friends already.

Gary Schluckbier
Apr 3, 2020

Had windows replaced and could not be happier with the process or results. The project was superbly managed and we were kept informed of everything related to getting the windows ordered and in, to who would be working at our house and when to expect them. When installation happened, the installers were meticulous professionals. Highly recommended!

Mark Spaniel
Mar 21, 2020

Great company. They stayed in contact with me to keep me updated on every step of the project. Showed up on time the day of the build and cleaned up and checked multiple times for any extra trash around the house and driveway. All workers were very professional. Would hire again for future projects.

Jonathan Berning
Mar 11, 2020

After a horrible experience with our first hired company, we switched to Opal. What a relief! Amazing service, professionalism and punctuality. We are so happy with the result and our only regret is not using them sooner.

Bryan Niehaus
Feb 27, 2020

Friendly, responsive, and price-competitive, Opal was an excellent team to work from our initial outreach through design and project completion. Quality job on our house siding/gutters.

Zachary Niman
Feb 19, 2020

First rate workmanship, but almost as important was the fact that they were reliable and honest. Have had many issues with contractors over the years, but Opal did not give me one ounce of stress throughout the process. They did exactly what they said would, kept me informed completely throughout the process, and were willing to work with me each step of the way fro any issues I may have. Highly recommend.

Theresa Barclift
May 10, 2019

Opal did a great job on our home, they worked on our home like it was their own. They got the job done fast and I am very happy with the outcome. I would recommend to EVERYONE! Also Eli was very nice and did a fantastic job as well. Thanks guys!

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  • 1239 Rand Rd, Des Plaines, IL 60016
  • Commercial Roofing
  • Residential Roofing
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