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Lighthouse Exteriors

  • 1458 E Lincoln Ave, Madison Heights, MI 48071
  • Commercial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Lighthouse Exteriors”?

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Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 62 reviews
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Linda Rogers
Aug 7, 2025

We had stamped cement in the front of our house and it came out amazing! Joe the formen let me know what to expect thru the whole experience. Eric and Seth were helpful in making decisions about everything . Thanks for everything Lighthouse Enterprise!.

Ann Perkowski
Aug 7, 2025

After battling mold-related illness for over two years, my daughter and I finally reached a turning point when we decided to have our roof replaced. The leaks and past flooding in our home had left us sick and vulnerable, and even a small roof leak gave tons of symptoms. We knew we couldn’t risk another drop of water seeping in — for us, a roof isn’t just a structure, it’s an essential layer of protection for our health. Choosing to replace the roof wasn’t just a home improvement project; it was an insurance policy for our family’s future. We were determined to stop the cycle of exposure and start truly healing.

I chose Lighthouse Exteriors after watching them replace the roof across the street. I was amazed by how thoroughly they removed every board that showed signs of water damage or contamination. That attention to detail was exactly what we needed. When they started on our home, they found far more damaged boards than expected, and instead of rushing or cutting corners, they made multiple trips to get more wood. They kept me informed at every stage — walking me through photos, updates, and problem areas. Their commitment wasn’t just professional, it was personal. Because of their careful work, my daughter and I now have a real chance to heal in a truly safe space.

I will be forever grateful to Lighthouse Exteriors. They didn’t just rebuild a roof — they helped rebuild our health and our peace of mind. They treated our home like their own, meeting with me regularly, explaining every step, and making sure not a single detail was missed. For anyone searching for a company that goes beyond shingles and nails — that genuinely cares about the well-being of your family — Lighthouse Exteriors is the only choice. Their work is more than craftsmanship. It’s care, integrity, and hope for those of us who’ve been through environmental illness. Thank you, Lighthouse Exteriors, for giving us back our health and safety.

Charles Smith
Aug 2, 2025

Lighthouse Exteriors did an amazing job replacing my siding, roof, and gutters. Richelle helped me every step of the way and solved several problems for me, great communication.

Georgina Pelan
Jul 30, 2025

The crew was amazing and did a wonderful job on the our roof. They are very professional and did a great job with clean up. I highly recommend this company.

D hunt
Jul 17, 2025

This was my first time dealing with a concrete contractor, so I was not aware of all of the things that came along with new concrete i.e yard repair and cleaning after the project. However they did a great job on my patio. Eric and Joe were very professional and responsive to my concerns after the job was completed. I plan on using them again for a driveway in the future.

Darby OReilly
Jul 15, 2025

Very good experience with Lighthouse. Their price was reasonable, the staff was professional and the work was very good. They took care of a few minor issues and our roof, hardy siding and gutters look great.

Karri Hamel
Jul 2, 2025

We had an amazing experience working with Lighthouse Exterior on our concrete deck addition. From start to finish, the process was incredibly smooth and stress-free. The team was professional, courteous, and clearly took pride in their work. They even completed our project ahead of schedule!

The finished deck looks absolutely incredible and has completely transformed our outdoor space. It’s given us the extra entertaining square footage we were hoping for around the pool, and we’ve already gotten so many compliments. We couldn’t be happier with the results—highly recommend Lighthouse Exterior for any outdoor project!

Ian Hartwell
Jul 1, 2025

Ryan at lighthouse has great knowledge of their products and services. He is a professional , knowledgeable and ultimately very kind. I am in the beginning stages and will ultimately use lighthouses services in the near future. Very impressed

Nelco Productions LLC
Jul 1, 2025

I was looking to have my detached garage roof replaced in Clawson, and Bryce came out for an inspection and consultation. He was very knowledgeable on building codes and was very thorough in the inspection process. He was very helpful in identifying what would be needed for the job, and went through various options for budgeting . I was impressed by his knowledge and transparency in the consulting process. Bryce was able to get my job scheduled within 2 weeks of the consultation, and I was grateful for the urgency to get the job scheduled.

Rochelle called me a few days after the initial consultation to give me details of the job, and what to expect in the days leading up the project. She was excellent with communication on the status of the job and was quick with updates.

Tim was the project manager on the job, and came to get measurements to figure out the logistics of getting materials delivered and provide information to/from the roofing crew.

The crew arrived early on the job site. They were very respectful and as quiet as possible. They did a great job on the roof and were finished before lunch.

Eric came by for the final walkthrough and was very helpful in wrapping up the job and cleaned up the extra material left behind.

I cannot recommend these guys enough. Very professional, respectful, and knowledgeable in roofing. I will definitely be calling them again for more projects in the future.

Allison Sapp
Jun 27, 2025

Ryan was very prepared and explained thoroughly the siding job Lighthouse Exteriors will be doing on our home. Looking forward to the transformation!

KENNETH HAY
Jun 22, 2025

Quality work, very professional staff all the way around. Joe the foreman took the time to stop whatever he was doing to answer all my questions.

Andrew M
Jun 20, 2025

Martino/Lighthouse Construction did an outstanding job for Franklin Corners Association, moving our 17x17 gazebo by crane to pour a new slab, sidewalks, and footings. Their team was professional, efficient, and a pleasure to work with. Steve, our salesman, was informative and helpful; Eric, our project manager, kept things running smoothly; Ernie, the lead concrete foreman, delivered excellent work; John, the lead carpenter, showed superb craftsmanship; and Debbie, the office manager, was friendly and responsive throughout. We’re incredibly pleased with the results and grateful for their efforts. We highly recommend them to anyone needing reliable, high-quality construction services.

Ron Perian
Jun 12, 2025

We went with Lighthouse exteriors for a stamped concrete patio. The work they did is impressive! Seth was our salesman and was awesome. Eric oversaw the job being done and answered all our questions and helped my wife pick out exactly what she wanted. Ernie and his crew did the pour and the stamping. We are very happy with the work that was done!

Baron Evans
May 31, 2025

Excellent Job on the Roofs! I like to thank Richelle, Bryce and Tim. The Team did a excellent job on my Roofs. Thank you all!

Nolan Derington
May 30, 2025

We recently had our patio and driveway completely redone, and we couldn’t be happier with the results. From the initial consultation to the final cleanup, Seth and Eric were professional, knowledgeable, and a pleasure to work with.

Seth walked us through the design process, offering helpful suggestions that really improved the look and functionality of our outdoor space. Eric and his crew handled the installation with great attention to detail, making sure everything was perfect.

The new driveway is not only stunning but also extremely durable. The patio is now our favorite part of the house — it’s where we spend most of our evenings. Neighbors have already stopped by to compliment the craftsmanship

Angela Zollicoffer
May 30, 2025

Tayler Adams is the best, direct, zero hassle director of sales at Lighthouse. He is easy to work with, listens to your needs and is able to make it happen. I have dealt with other companies but Lighthouse is by far the exception! It was a pleasure working with him and I would recommend doing business with him and his colleagues.

Debbi Fitzsimmons
May 17, 2025

Lighthouse Exteriors is the BEST! Just had some siding repair completed. See the warped fascia in one picture - beautiful replacement in the other! Fast, courteous, on time, quality work. If you’re frustrated with companies that don’t listen, or don’t appreciate you, we highly recommend Lighthouse for your exterior remodeling projects.

Alicia Martinez
May 13, 2025

This was my first time getting a roof done and I very much appreciate the education and explanation of the process from everyone involved in this project. I had family visiting and a small window to get it done. They sent a team in and made it happen less than two weeks from accepting the quote, and in about half a day the work was done. I waited over the first winter to leave a review to see how everything held up and I can say the quality is fantastic and it’s definitely made a difference in my energy consumption. Richelle was a fantastic and supportive coordinator and I am very grateful for the whole team. I also am appreciative of the financing partner they have, it was a very affordable and great way for me to afford this huge task.

Eric Gannaway
May 13, 2025

Very good very responsive very reasonable price. They have been a pleasure to do business with. Chase has been very attentive.

Angela Khalifeh
May 9, 2025

I spoke with John regarding a potential issue with the siding on my home. He demonstrated extensive knowledge and professionalism throughout our conversation. He was courteous, attentive, and went above and beyond to ensure I was scheduled for a prompt appointment to have the matter thoroughly assessed and addressed. His assistance was both efficient and greatly appreciated.

Shan Tolbert
Apr 27, 2025

Had a quote visit today with Taylor Adams. The amount of comfort and guidance he gave through this whole process didn’t make me feel like I was trying to be sold something or taken advantage of. We had great conversation and as a person who is making a lot of moves in my family as a first the whole experience took away my anxiety. I can’t thank Lighthouse enough for employing people who genuinely care and not interested in just the money. He explained to me all the way down to who would be working on my home, points of contact, timelines etc. I am looking forward to seeing the finishes to my home!

Colin Hopper
Apr 25, 2025

Lighthouse just finished up my stamped concrete patio and I'm very satisfied with their work. Debbie and Eric were always accessible and very responsive to my questions, and Joe and his team kept me in the loop as work progressed, including checking with any adjustments and offering recommendations for any changes needed. They were able to come out earlier than anticipated and my old deck was torn out and hauled away and new patio poured, stamped and sealed, all in under a week. Thank you!

Davey Cox
Apr 23, 2025

Chase Miller came out to my property. Explain the whole process very well. We had never been through an insurance claim. He made it very easy. I would recommend him and the company. Thank you so much, Chase

Derek Mona
Apr 23, 2025

Chase is an awesome sales professional, and I highly recommend this company for anything roofing and siding. He’s a great communicator as well as gets the job done neat and in a timely manner.

Nathan Bills
Apr 23, 2025

Can’t say enough good about this company. When you’re looking for a group that you can trust to be honest and get the work done look not further. Chase is an awesome sales guy that goes the extra mile making sure that every question we had was answered. I love how this company is faith based and they don’t hide that fact. I would certainly without reservation recommend Lighthouse Exteriors for all your roofing or siding needs?

Jay Zoch
Apr 22, 2025

Refreshing to see a company step out boldly in their faith and do great & honest work. Chase is great to work with, he genuinely cares about his clients as does the company itself. Well done

Dennis Dela Fuente
Apr 22, 2025

If there is a 10 stars, I would give them 10. They are 100% honest, fair and professional! Chase is an awesome guy! He will explain to you everything from start to finish. When you talk to him about your situation, you will know he cares. The owner Marty is very humble and down to earth person, very approachable! Highly Recommend this company!!!!

Michael Steinert
Apr 21, 2025

I had a very good experience working Lighthouse to get all my siding and gutters replaced. I love the new look of my house, and while there were challenges with part deliveries, the team, particularly Eric and Tayler work very hard to make sure I was satisfied with the scheduling, work, and outcome.

Drayton Adkins
Apr 19, 2025

My project did not move forward through not fault of Lighthouse but I still wanted to share my experience with Tayler and Yousseff.

The quote and sales process was very transparent and open. They were flexible in scheduling the walkthrough and thorough in explaining all aspects of my project. I will be calling Lighthouse for my next home improvement project.

Sam M
Apr 17, 2025

:
"Lighthouse recently replaced my roof, and I couldn't be happier with the entire experience. From the initial consultation to the final cleanup, their team was professional, efficient, and did an excellent job. The new roof looks fantastic and I have complete confidence in its quality. Chase Miller was particularly helpful throughout the process. He was responsive to all my questions, kept me informed every step of the way, and made sure everything went smoothly. I highly recommend Lighthouse for roof replacements, and be sure to ask for Chase!"

San Sha
Apr 12, 2025

So I was on Angie’s list for a roofer hired Martino, which they go by this name now they stripped my roof. They said I needed new wood pieces on top of my roof because it was rotted so I paid the extra they put the pieces of wood on my roof, but never ever, took out the old pieces and then put the new ones. They just put them on top not only that house is only 850. They charge me over $15,000. Thank you. they also hired Mexicans unpaid them less than what I paid them to do the job. Thank you make sure you do your homework on hiring ppl only care about getting paid unprovided a lousy service

Jewell Hemmings
Apr 7, 2025

I recently had the pleasure of working with Anthony from Lighthouse Exteriora, and I must say, the experience was exceptional. Anthony is not only professional but also highly skilled in his craft. His dedication to ensuring customer satisfaction is evident in every aspect of his work. He stays on site throughout the project, overseeing every detail to guarantee quality and efficiency.

Anthony's contentiousness is actually a strength; he is assertive and passionate about delivering the best results. His crew works seamlessly together, reflecting his leadership and commitment to excellence. I highly recommend Anthony for all your roofing needs, as he consistently delivers on his promises and exceeds expectations. His professionalism, responsiveness, and punctuality are truly commendable.

Anna Schoenherr
Apr 1, 2025

Quality work. Eric the Forman was great, really appreciated him caring about our experience and making sure everything was to our satisfaction.. Also both the “Rachel’s” “Rochelle” in the office were great. Spent time talking with both and very nice and helpful even when I kept mixing them up. I highly recommend!

Kathy Hammell
Mar 31, 2025

Outstanding Experience with Lighthouse Exteriors!

Lighthouse Exteriors was absolutely wonderful from start to finish! They replaced the roof on both our home and garage, as well as installed new gutters, and we couldn’t be happier with the results. Their commitment to customer service is truly exceptional—something that is VERY rare in the construction industry.
From the very beginning, they were incredibly informative, always available to answer questions, and made sure we felt confident throughout the entire process. Their office team was amazing, personable and ready to help the paperwork /scheduling. Our project manager, Anthony, was amazing! He was very personable, communicated every detail along the way, and even went up on the roof during the final walkthrough to take pictures so we could see the work firsthand. He explained and showed photos of the caulked areas, assuring that they were all as they should be and that the chinmey flashing was done. In addition he pointed out what makes a good roof job and he made sure those aspects were as they should be as well. Which provided much peace of mind and assurance of a complete job.
The crew was efficient, worked quickly, and did a fantastic job with cleanup. We have a new puppy, so we were especially concerned about nails or debris being left behind, but they ensured everything was cleaned up. The gutters look fantastic, and their attention to detail was evident.
Lighthouse Exteriors truly stands out from the rest with their professionalism, exceptional customer service, and quality workmanship. If you're considering an exterior project, I highly recommend them.

Shannon Plewinski
Mar 17, 2025

I recommend Lighthouse Exteriors for any roofing or siding project you may have, for their 10/10 worksmanship level and on thier unbeatable knowledge on insurance claims. Shoutout to Chase Miller for being a very smart and informative salesperson who has helped me understand the insurance claim process and walked me through how to file a claim. Thank you Lighthouse Exteriors.

David Delie
Mar 14, 2025

With home ownership comes maintenance responsibility. One of which is protecting your investment by having a new roof installed. When that day came for us, I called Lighthouse Exteriors. Lighthouse had done a small roof repair for us a decade ago and our experience then put them at the top of our list for the ultimate roofing job. As expected, this experience of getting a new roof proved we made the right choice. From start to finish, our questions were answered and the quality of the work is shown in our beautiful new roof. I want to thank Alex for his time and patience during the sale process, Rochelle in the office for keeping us updated on scheduling, and Anthony who supervised the hard working crew to get this job done in one day.

Danny Spring
Feb 16, 2025

Would recommend this company to anyone from the sales team to the installers. Top-notch communication and service from start to finish.

Micah Goss
Feb 15, 2025

Lighthouse Exteriors provided exceptional service. They were professional, communicative, and easy to work with from start to finish. Would highly recommend

Tom Toft
Feb 5, 2025

Services were provided as promised. They even came back out to correct a caulking concern that I had. The job looks really good.

Wendy Golden
Jan 29, 2025

We are very pleased with the new roof on our home and garage. Ray Young was very professional and great to work with!

Renee Hannaford
Jan 8, 2025

Chad and Tim were wonderful they repaired my roof and it looks great!! I'm so happy. They were very professional and clean. I highly recommend them.

Dan Milz
Dec 23, 2024

Lighthouse Exteriors demonstrated professionalism and excellence throughout our roof replacement project. Peter and Josh were exemplary in their clear communication of the process, promptly answering all inquiries, and efficiently managing the project. Their meticulous attention to detail in the workmanship was highly appreciated. Additionally, Anthony provided exceptional post-installation support. I am grateful for Peter and Josh's initiative in October 2024 to introduce themselves and propose this solution; their efforts, combined with Lighthouse Exteriors' outstanding work, resulted in a new roof with minimal hassle. I wholeheartedly recommend Lighthouse Exteriors for their superb service and quality.

Jo Bonam
Dec 18, 2024

After high winds in October 2024, we were in need of roofing and siding. This company was extremely helpful in dealing with the insurance claims! When everything was settled they installed and repaired it to perfection! The employees from Rochelle who scheduled, Josh and Anthony, who managed, Tim and the crew, who installed were the nicest people ever! The service was prompt and not a sign was left that they had been here! We would HIGHLY recommend this company for any roofing or siding you might need done! Thank you Mr. Martino…quality crew and work! PS our siding was ancient but what they installed matches so well you can’t even tell! Too old to get roof pics, lol.

John Cosgriff
Dec 3, 2024

After years of wanting siding on our house, we finally got it. A neighbor recommended Lighthouse to us. Our first meeting with Chad was comfortable with no pressure. They had lots of siding colors to choose from.The installation team was excellent. Richelle kept us informed on the progress of our order and Chad remained active throughout the job. Both Chad and Richelle are professional and knowledgeable. They answered all our questions promptly. We highly recommend Lighthouse Siding.

Jacob Chessrown
Nov 30, 2024

Josh has been great in helping us file and follow up on our claim! We’re looking forward to seeing the end result!

Jack Rodzik
Nov 29, 2024

I had a great experience with Lighthouse Exteriors. Everyone I spoke with throughout the entire process was very nice, responsive and happy to help. A big thank you to all who helped including Yousseff, Eric, Ernie, Debbie, Briana and Christina!

Robert Dugan
Nov 27, 2024

Thank you Lighthouse Exteriors and Peter Truza our sales rep on our roof replacement after storm damage! Lighthouse did an amazing job working with our insurance provider and adjuster to get as much as possible covered due to storm damage. Our Rep Peter Truza a fellow Lathrup Village neighbor went above and beyond to support us throughout the process and made sure we had a high quality outcome. Thank you so much!

Ryan Feagin
Nov 13, 2024

Coming in as an Insurance Agent, I was skeptical of all roofers.
Lighthouse Exteriors worked great with me every step of the way. Great customer service, competitive prices, quality material and flexible budgeting.

Lori Conlin
Nov 13, 2024

Very happy with my experience so far! Both Ray and Josh have been outstanding explaining how everything works, answering our questions and making us feel valued as customers! I would highly recommend them to my friends, family and neighbors!

Mike Nichols
Nov 8, 2024

I had an excellent experience from beginning to end with Lighthouse Exteriors! Josh was great to work with and explained the process and what to expect. The project manager, Eric, was knowledgeable and made sure we understood the timeline and when to expect the work to be done. The crew was thorough and did an amazing job! The office staff was very helpful with scheduling and processing payments. Thank you Debbie and Brianna! All around a great experience and I would recommend them to family and friends.

Our front porch and steps were crumbling, but not anymore!

David Moore
Nov 8, 2024

Lighthouse Exteriors replaced the roof on our house in Madison Heights. The crew demonstrated great respect for our property and took special care to protect our landscaping. The installation process went seamlessly and was finished within a single day. Anthony and Tim from Lighthouse Exteriors were consistently on-site, checking on the crew’s progress. At the end of the job, our yard was tidied up with exceptional attention, which we greatly appreciated, especially since we have two dogs that could have been harmed by any leftover debris. Due to the windy conditions on installation day, Anthony ensured that the crew cleaned up our neighbor's yard as well. We would definitely recommend Lighthouse Exteriors for roof replacement.

Shirene Cece
Nov 4, 2024

Everyone was professional and hardworking. They kept their word and did a great job. You could tell they take pride in their work. Eric was great to work with

Scott Horton
Nov 4, 2024

We had a patio installed and it looks great. The whole team was fantastic. I want to give a shout-out to Pete, our sales person. He was patient, incorporated our preferences, and conducted himself professionally. He was a big part of why we went with Martino/Lighthouse Exteriors.

SWEET ANONYMITY
Oct 30, 2024

I’m so pleased with the support, professionalism, quality and communication from your Company and the team that worked on my home! Everyone did a fantastic job and I couldn’t be more pleased! Thank you Martino! My driveway, patio and shed slab is everything I wanted and more!!!

Michael Koerner
Oct 30, 2024

We have had an excellent experience so far with Lighthouse, they have been working extensively with our insurance after we had damage to our roof. Ray is the head of insurance and even helped fix water intrusion issues we have been having due to a broken downspout. They deal directly with our insurance, who delayed for months until Lighthouse got involved. I would definitely recommend!

Gerald Kakowski
Oct 29, 2024

Great team of Ernesto, & workers...
Eric Kelley great to chat n talk logistics, etc....Very pleased with how beautiful the patio n sidewalk look....!!!

Barb Wrub
Oct 28, 2024

Martino / Lighthouse exteriors did a great job. We are very pleased with their whole process. The crew was pleasant, they cleaned up after themselves and didn't waste anytime. The Management was professional, nice and informative as well. Finally, we were supposed to be 2025 work and they fit us in this year and honored their 2025 discount. We recommend.
Thanks for a job well done!.

Tyler Adland
Oct 28, 2024

I can’t say enough good things about this team! They did a phenomenal job replacing our roof. Communication at every stage was top notch. David Robinson, our sales rep, had a fantastic presentation that showed us the true value of going through a company like this. Also, our Project Manager (Anthony) absolutely killed it. The lead up, install day, and follow up went incredibly smooth because of him. You want to choose Lighthouse Exteriors.

Amy Kiesel
Oct 24, 2024

It was a pleasure working with Lighthouse Exteriors formerly known as Martino Home Improvement. The office staff kept me very well informed about the timing of my driveway replacement. Even when the weather didn't cooperate and pushed back my job, I felt well informed and connected. A BIG shot out to Elvis and his whole team! Wow, what a well done job. My neighbor even commented on the effort and craftsmanship as he watched them prep, pour, and finish my driveway. Well done!

FN ROME
Oct 3, 2024

I hired Martino’s Roofing to complete a roofing and gutter project at my home. While their initial communication was prompt and professional, there were several issues that arose during the project. Gutters were removed without proper notification, and there were leftover nails and debris scattered around my property after the work was completed. I raised these concerns with the company, but the response has been slow and inadequate. While some issues were addressed, others remain unresolved.

Luckily, I came across another review from a customer around the same time frame who seems to have gone through a similar experience, which prompted me to leave this review and see if anyone else is dealing with similar issues. I hope that this company will take steps to improve their communication and follow-through on projects.”** if you are also having issues with this company text me at 2489143956. As you are definitely not alone!

Update 10-12-24

After repeated issues with gutter removal without proper notification and leftover nails and debris on my property, I had no choice but to escalate the matter. Throughout this process, it became clear that their primary focus was on securing the remaining payment rather than addressing the safety hazards and unfinished cleanup on my property.

As a result, I recently filed a formal complaint with LARA and am now in the process of pursuing legal action to resolve these issues. I hope that others can benefit from my experience and that Martino’s Roofing will take steps to improve their communication, accountability, and customer care moving forward.

Update 11-09-24

Working with Martino’s Roofing feels a bit like going to McDonald’s: it’s hit or miss. Either you have a great experience, like I wish I had, or it’s terrible—like getting cold fries, a stale burger, and a watered-down drink.

It’s been over two months since Martino’s left my property with nails and debris scattered everywhere, making it unsafe to even park in my own driveway. After countless emails and requests for them to address these hazards, they finally sent a representative 11-08-24—only after I cc’d the Michigan Department of Licensing and Regulatory Affairs (LARA) in an email the same week. Before involving LARA, they hadn’t bothered to visit once to address the issues.

Their representative didn’t notify me in advance about the visit, and I wasn’t home, which they could have easily known had they reached out. I’ve attached my itinerary proving I was out of town, showing just how poorly this was coordinated. It felt like a surface-level attempt to appear responsive, without really addressing the core issues.

Adding to the frustration, they left a note urging me to “do what is right” and pay. Excuse me, Martino’s, what about the fact that my property still doesn’t have gutters because of your negligence? What about the hundreds of nails I had to personally scour and pick up myself, just to safely use my own driveway? They seem only focused on securing payment for the roof, disregarding the months I’ve spent dealing with the fallout of their mistakes.

If they’d simply communicated properly from the start, none of us would be in this position. I’d pay for the roof as agreed, and I could’ve kept my original gutters. Now, I’m left to deal with the consequences of Martino’s mistakes, feeling disheartened by their disregard for my property and experience as a customer.


Update 11-13-24

I received a letter from Martino’s attorney. After months of back-and-forth communication and surface-level attempts to address my concerns, I feel the only path forward is to let an unbiased judge or jury in district court decide. I am fully prepared to present my case.

This will be my second-to-last update, as you know, court can take a long time until its conclusion.Final update will either be a win in court, proving definitively that Martino’s failed to give me informed consent—something that could’ve been avoided had they simply notified me immediately before the total removal—or a loss in court & the deletion of this review.

Stephen Frank
Sep 18, 2024

The salesman Matt is not to be completely trusted. The cement work was good with me doing much of the area prep on very short notice. They sealed it with obvious rain forecast and it washed off. They sealed it again and put it on way too thick causing it to bubble and not seal. When I called them and told them it was crackling when I walk on it they said oh that's nothing to worry about. I knew what had happened because I read the instructions
before they even did the job. As I suspected it washed off in many spots leaving it blotchy. They asked for pictures. I sent them. (Come see it you've been paid). They said they'd have to come out. (Duh....yeah!) It's been several weeks. I've heard nothing. I have blotchy cement that I'll have to seal myself. I even offered for them to just drop some sealer off. Pretty generous I'd say. You can do better....go elsewhere. A nearby neighbor had their driveway done by a competitor and it is very nice looking.
Update Nov. 12th: In response to the claim that it's been brought up to customers satisfaction this is a complete fabrication and further evidence of why you shouldn't deal with these people. Eric actually came out and commented "it isn't that bad". Needless to say I was astounded by the comment. I guess if you want work that "isn't that bad" then hire these people. They then came out to redo it and were walking on the product, that they had just put down, to put the furniture back on it! You can't make this stuff up. My roommate stopped them and they said it was "too heavy to carry off". When they left there was sealant Footprints on the driveway. It's holding up there pretty good so far. Lol. The product will be gone by spring I strongly suspect as once again it sounds like you're walking on piles of potato chips, but not everywhere. So if that is OK then are the other areas that make no sound at all wrong? It was loud enough to record and hear VERY clearly. I've changed my rating to reflect the things that I didn't even mention in the first rating. This was painful. Aside from the sealant and multitude of difficulties in dealing with this company the cement work is good, to be fair. The driveway will be done by Biondo in the spring. Neighbors looks fantastic.

Kate Ferris
Nov 27, 2023

We were looking for a company with integrity to replace our 28 year old, wood siding, and a company with integrity is what we got! At Lighthouse Exteriors all of the employees were helpful, wanted us to be satisfied with their product, their service, and the beautiful outcome of our home.
The work crew....Benny, Quetin, Leroy, and Martin, we cant say enough good things about their work ethics and tireless work.
Rachelle, back at the office, kept things very organized and timely. Tayler, director of sales, saw what we really wanted, Hardie siding, before we did. The choice for Hardie siding was an excellent choice! And, we want to give a special thanks to Kyle, the project manager, and Benny, who was in charge of the work crew. These 2 guys really made all the difference in keeping us calm and well taken care of in the process of this big project!
Our home is stunning!
One more thing, Lighthouse Exteriors previously did our roof and gutters. We found a company we could trust!
Gary and Kate Ferris

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  • 1458 E Lincoln Ave, Madison Heights, MI 48071
  • Commercial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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