- 147 Chenoweth Ln, Louisville, KY 40207
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Gable Roof
- Rubber Roofing
About the Business
What people say about “Lexington Blue Louisville”?
Customer feedback for Lexington Blue reveals a mix of experiences. While there are numerous positive reviews highlighting exceptional customer service, thorough inspections, and effective communication, there are significant complaints regarding poor customer support and delivery issues. Some customers report being ignored after the initial sale, citing difficulty in getting responses and follow-ups. The serious concerns raised about unresponsive service and refund issues overshadow the many positive interactions, indicating a need for the company to improve its overall communication and service delivery.
What Users Like The Most
- Lexington Blue provides outstanding service.
- A special shout-out to Michelle, the office manager, whose customer service skills are top-notch.
- Everyone I met from Lexington Blue Louisville was professional, courteous, and eager to help me.
- I had the pleasure of working with Ishaq Patel from Lexington Blue in Louisville, and I must say, he exceeded my expectations in every way!
- Dominic was very helpful and knowledgeable after inspecting my roof!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I wish I could leave no stars for this company I signed a contract with them in September of 2024. They cashed my insurance check and failed to deliver in the time period on the contract. I called and talked to Troy Daniels the person who in charge here in Louisville Kentucky he is the one who cashed my insurance check. I ask him to refund my money he refuses to send my insurance money back and blocks your calls. You go to there office and they pretend no one is inside but there are people in the building they say everybody has the flu stay away from Lexington Blue and if they show up on your doorstep promising you a great job send them away this company only out to scam people
If you really need a new roof go elsewhere. If you need to call them for whatever reason they will never answer and if they do they give you the runaround and say they will call back but never do. The salesperson that's in charge of your home will never give you updates and will not keep on touch only at the beginning if they are trying to get your business after that they ghost you. I've been trying to get 1 single shingle replaced by them which they took off for a sample for 6 months now and if they can't replace 1 single shingle I can't imagine them being able to replace your whole roof. Please don't waste your time go with a different company.
My roof is 12 years old. I wasn’t sure that it would last through the winter months, as in gets direct sunlight. Dominic is amazing! He gave me a professional roof inspection, totally free! He assured me that my roof should it through make it through the winter and suggested to have it replaced in the spring. I will definitely be working with Lextington Blue. Thank you!
- 147 Chenoweth Ln, Louisville, KY 40207
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Gable Roof
- Rubber Roofing
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Lexington Blue offered free estimates for their services.
2. Are warranties offered by the company?
Yes, Lexington Blue offered warranties on their services.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Lexington Blue had an overall rating of 4.9 out of 5 based on 88 reviews on HomeAdvisor, and 4.3 out of 5 based on 29 reviews on Angi.
1. What services does the company offer?
Lexington Blue offered services including roof waterproofing, roof gutter repair, rubber roofing, tar and gravel roofing, soffit and fascia services, and slate roof repair.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Lexington Blue provided emergency services.
4. Does the company offer eco-friendly accreditations?
No information found.