Logo of Laurel Highlands Insurance Group LLC

Laurel Highlands Insurance Group LLC

  • 459 Connellsville St, Uniontown, PA 15401
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Laurel Highlands Insurance Group LLC”?

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Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 57 reviews
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John Christner
Jul 13, 2025

I want to acknowledge and offer my sincere gratitude to Customer Service Agent Susan Buza. Following my recent purchase of a new vehicle, I received a call from another customer service agent informing me that my fixed rates have more than doubled. Although the agent was kind, she offered only an ambiguous explanation as to why such an increase and was even more vague as to a means to reduce my premium. Before opting to check into other insurance companies for a better bargain, I decided to call my original agent, Susan Buza. I sent a text to Mrs. Buza mid evening, providing her with just a brief depiction of my dilemma and asked if she could call me at her convenience. Mrs. Buza called me within minutes of my text. She spent 35 minutes on the phone with me well after normal business hours discussing a plethora of options for me to consider. When we were finished with our discussion, I realized a savings of 35% on the cost of my premium. It was because of Mrs. Buza’s knowledge, experience and positive energy that my excitement for my purchasing a new vehicle was rejuvenated. Susan Buza is excellent in customer service and an asset to her company. Thank you Susan and thank you Erie Insurance for providing your customers with such invaluable customer service agents like Susan Buza.

emdeasy
Jun 3, 2025

I just had a lovely experience with Larry, he was able to get me a better deal and was fun to work with! Laurel Highlands is great!

Merwyn Price
May 29, 2025

Have had insurance through online companies for years and time to renew. Got quotes from several online companies and Erie. Erie's auto insurance (with increased coverage) was a little cheaper than online quotes, and Erie homeowners was significantly cheaper. Overall, saved a little over $1600/year with Erie. And Larry (agent) was very knowledgeable and pleasant to deal with, making the transfer process painless. Highly recommend checking them out.

Ben Frame (benframe.eth)
Feb 27, 2025

Highly recommend speaking with Larry, empathetic, very knowledgeable and helped me immensely with my decision. The area could use more people in customer serving positions being like Larry.

Bonnie Christner
Dec 17, 2024

Jackie was awesome helped me a lot very professional but still had sense of humor made it very easy to put my new car on my insurance

Thomas Richnafsky
Dec 11, 2024

I recently spoke with agent Larry Altobelli at the Laurel Highlands office of Erie insurance. Larry was very well versed in assisting me with getting home insurance on an estate. He located a policy that was very good and within a day, I was covered. Larry made me feel very comfortable while in his office. Although I never met him, I felt like I knew him for years. A pleasant gentleman that really knows insurance inside and out. I highly recommend agent Altobelli and the Erie Insurance Company. Sincerely, Thomas Richnafsky

c c
Sep 17, 2024

Susan went above and beyond to give us more than we had at Nationwide and at a lower price.
Great job Susan kudos.

MelissaAnn
Jul 19, 2024

Recently had the worst experience with JJ from the Uniontown office. I have been with Erie and the Laurel Highlands group for years but after speaking to him would tell you to go elsewhere. He advised me to change my license and registration to a state I do not reside for insurance coverage. When I mentioned it was fraud and that i will not ,he back tracked. How can an insurance agent even suggest that ? Sketchy. Reported him to the office if the president and asked they pull the call. He refused to send me to management to report this .

Stephanie Nypaver
Jul 19, 2024

I was with USAA and my experience of switching over was so easy & smooth. Susan Buza is the best! And I love the little puppies in the office!

Fred Dickson
Jun 26, 2024

I have never experienced such wonderful service in the Insurance industry from start to finish could not have a better person than Susan Buza to deal with. Just second to none one in a million have recommended her to all my friends, relatives, business associates and you name it. Thank you Susan appreciated

Cynthia Smith
Jun 13, 2024

Larry was very helpful and patient with me during the process of quoting and writing the policies. I had lots of quotes and he was very patient.

Paige Bryson
May 18, 2024

Changing insurance providers can be a daunting task, but with Larry's help, the transition was effortless. His extensive knowledge of Erie's policies and his dedication to providing exceptional customer service made the process fast and seamless. I couldn't be happier with my decision to switch to Erie Insurance.

Jasmine Molenock
Feb 28, 2024

this is my first time ever getting insurance and I was very pleased!! Mike Ruby was very helpful and patient with me and made the experience so much better. I’m very happy to be going through this insurance company.

Brendan Konopa
Feb 1, 2024

I just switched over to Laurel Highlands Insurance (Erie Insurance) just a few months ago and I have loved my whole experience with Erie! I was first greeted with Susan Buza and she has made sure that my change from Geico to Erie was super smooth and painless! My experience with Susan was great from the beginning and is still just as amazing a few months on!

Maureen Coldren
Jan 5, 2024

I appreciate the courtesy and prompt assistance I received from Jackie Tufano. I highly recommend the Erie/ Laurel Highlands Insurance Group

Jim B
Jun 23, 2023

As a new customer with Laurel Highlands Insurance Group, I just want to recognize Susan Buza for all her help, professionalism and knowledge in getting me the best auto rate. Fantastic!

John Cuda
Apr 3, 2023

Mike Ruby from this insurance group was very knowledgeable and nice. They saved me $6300.00 a year on my company Insurance Policy, Compared to Donagel Insurance.

Ben Kokoszka
Mar 28, 2023

My experience with you was positive. I didn't end up getting insurance, but everyone I spoke with was very helpful. Got me in touch with Dave Brunner to fix my current Erie insurance. Thank you.

Patty Lyons
Mar 20, 2023

Laurel Highlands Insurance Group (Erie Ins) has been a Godsend!! Everyone has aalways been so very helpful but recently Megan Spanbauer, a Customer Service Specialist has went above and beyond to help me. I recently had an issue with identity theft and fraud and was dealing with quite a nightmare. She spent many hours of her time reaching out to multiple recipients with letters, phone calls, emails and documentation to help me get this issue cleared up. Megan was super kind, efficient, so patient and gave me much needed reassurance, comfort and peace of mind. She assured me that she (they) would be there with me every step of the way and she was, EVERY STEP.
Erie has also been wonderful through other issues in the past such as hail damage and a run in with a deer. Both of those instances were completely handled with ease and satisfaction.
Thank you Laurel Highlands Insurance and thank you so much Megan!

Jacob Kerr
Mar 7, 2023

I called from another major insurance carrier to see about saveing. I was met on the phone by Larry. He was wonderful. Great personality answered all my questions. And was looking out for my best interest. He answered all the questions along the way and ended up saveing me almost 200 a month. So thank you Laurel Highlands Insurance Group. And a big thank you to Larry!

Katie Muzina
Feb 9, 2023

Has always given me excellent service!! Super easy to contact, very knowledgeable, and very quick to make changes/ updates. Megan is super helpful! She got new insurance cards out in 5 minutes (literally)! Forever grateful for them

josh langan
Nov 22, 2022

I’ve worked with this insurance agency since I learned how to drive, and they’ve always been there to cover me when I need them. I bought a car online recently and had to take Jackie through the ringer, but she was patient and persistent with me, and always went above and beyond when I genuinely had no clue what to do at times. Thank you so much!

Doug C
Oct 31, 2022

Laurel Highlands Insurance Group has been amazing at taking care of my insurance needs. Just a call and I get to speak with someone about adding a vehicle or removing a vehicle. Questions about my coverage are always answered with no problem. Jackie has been great when it comes to checking on my policy and keeping me up to date with things I need to know about my coverage.

H F
Oct 28, 2022

Apparently this insurance group discriminates against those who have criminal charges filed against them because it "looks bad for the company" even though literally nobody knows they have a policy with someone with criminal charges. Pathetic. I have a lot of friends and family who will not be utilizing your services, and I also have a lot of friends and family who do utilize your services who will not be for much longer. Have a great day! :-)

Jerry
Oct 19, 2022

I have been using this insurance group for well over a decade and have always been very happy with my experience. In particular, my agent - Cristy Kopec-Frantz - is fantastic and always takes her time to answer any questions I may have about car or homeowners insurance. Highly recommend!

Amber Burgess
Oct 18, 2022

I had the pleasure to work with Larry Altobelli for getting insurance for my first home. He was very friendly and personable and the whole process was effortless and quick! It was great working with such a nice agent and I will definitely recommend to anyone looking for home or auto insurance!

Nina Martinelli
Oct 10, 2022

Megan was awesome! I called and left a voicemail to add a new vehicle and she got back to me the same day and emailed my new paperwork. Very happy and it couldn’t have been easier.

Ralph Bane
Sep 13, 2022

Jackie Tufano was very patient in the process of my wife and I buying a new car. Checking the cost of insurance holding the information and quickly making the process very easy in every way from new insurance cards telling how to text paperwork to her with out having to go into the office for anything to complete the new car purchase. Thank you Jackie it was a pleasure.Ralph and Joyce

Nancy Jacobyansky
Jun 3, 2022

Larry Altobelli was wonderful in making the changes to our policies! He went the extra mile! Thanks so much for all you did ~ we really appreciate all the work you put into this!

Kayla Tokar
Jun 2, 2022

My experience with Laurel Highlands Insurance Group is always so easy! Jackie just helped me change my auto policy and was helpful and friendly throughout the process. Thanks Jackie! :)

Melissa Swiantek
May 8, 2022

Susan Buza has done a great job of quickly getting a quote for insuring our new home. She answered all my questions. Setting up the policy & making sure we had coverage before closing! Thank you !

Kelli Taylor
Apr 11, 2022

My agent, Cristy Kopec-Frantz, is one the best insurance agents I have dealt with. She gets back promptly, deals with the issue at hand, and explains my questions without clouding the issue with unnecessary details. I appreciate that so much, and continue to turn to her directly as my insurance needs evolve. Thanks Cristy!!

Adam Nickelson
Mar 1, 2022

This place is amazing to deal with! Larry made it super easy and get everything done in a matter of no time. Really appreciate everything they have done for me. Very reasonable prices as well, thanks again!

Marissa Brooks
Feb 16, 2022

Cristy was so helpful in making changes to my policy! She was beyond friendly and efficient! Would highly recommend to anyone looking for a good agency

Michael Daugherty
Feb 15, 2022

Megan was helpful and amazing in assisting me with my AUTO insurance. The home insurance part of Erie should take notes from her.

Carol Mangel
Feb 10, 2022

Best insurance company I have ever used, always there when you need them, and always there to answer any questions you might have.

Abigail Christine
Oct 25, 2021

Larry Altobelli has been there for me and my family through all life changes. From my first car, to my husband’s new car, and now in the process of home buying. He is absolutely excellent and does everything he can to make the insurance process smooth and easy, along with getting you the best prices around. Will never go anywhere else!!

Kim Pegg
Sep 15, 2021

I have to say that this is the BEST insurance Agency!! I always get immediate help when I need it. Questions are answered and everything is always spot on. Yesterday, I was helped by their agent Susan B. She is always very professional and very knowledgeable in her job. They give me the coverage that I ask for or give me suggestions that fit my needs better. They are a top notch insurance agency and have given me the best policies relating to my needs. They now cover every insurance need that I have! I thank them for all they do...it is great to have faith and confidence in a company!! Susan, JJ - thank you for your help and I hope I can enjoy many more years with your company.

adam brangard
Sep 13, 2021

Larry was so much help for me. He answered all my questions in a way I could understand very easily

Yvonne Chau
Sep 3, 2021

Had the pleasure of working with Larry! He was awesome. Very helpful and very thorough, just what I needed as this was my first time ever getting insurance. Thanks so much again!

Suzanne Smith
Aug 6, 2021

Love Susan! Great to work with, explained everything to make sure I was making the right decisions, quick simple and easy.

Debbie Swentko
Jul 21, 2021

We want to thank Larry Altobelli for everything thing he did for us he went over everything with us and explained it and saved us money on our insurance Larry was awesome thanks again Mr. &Mrs.Andy Swentko

Debbie Loomis
Jul 8, 2021

Loved working with Larry on bundling our insurance. He made it so easy for us and saved us a lot of money in the process. Need more people like Larry! We have been with Erie over 10 yrs now and plan to stay with a company that knows how to treat their clients. Thank you again Larry!

Chaley Clark
Jun 15, 2021

After a total loss from my other vehicle thus insurance group was awesome. Shout out to Jessica for helping us insurance our new vehicle. She answered all our questions.

Dan Higinbotham
May 15, 2021

Erie has been there for us on many occasions. They are very fast and always take care of their customers. We needed to make some policy changes last week and Larry emailed us a quote within 10 minutes. He then made us an appointment for the same afternoon to meet our needs even though it meant staying well past business hours on a Friday. It’s nice to know Larry and all Erie employees are just a phone call away.

dylan higinbotham
May 10, 2021

Larry was very helpful and got me the best policy possible for my situation. Buying a new truck and getting it insured was made easy with his help.

Andrea Fetsko
Apr 6, 2021

I initially spoke with Joyce about auto and homeowners coverage. My husband and I made the decision to switch to Erie, and Larry took care of the rest. Both were very easy to work with, answered all my questions and made the transition simple.

maria baker
Mar 25, 2021

Larry Altobelli is my agent and responded quickly to all of my needs! He was able to email me everything I needed! He saved me so much time!

Alex Hall
Mar 2, 2021

Overall a pretty rock solid experience, Larry Altobelli was my representative and the entire time he was very patient and informative. I was provided with plenty of contact information, in case I had any follow up questions or problems but the process went pretty smooth.

Doug Fisher
Feb 17, 2021

Larry is always very nice to talk to and always gets me the best insurance coverage and the best price! I would highly recommend Larry for all your insurance needs.

Josh Nimmerichter
Feb 14, 2021

Even though I'm now on the other side of the state, I've stuck with Laurel Highlands Insurance Group. The staff is alway friendly and responsive. Larry quickly made the necessary (and somewhat complicated) changes to my policy. He was very professional in his explanation of the process and made the transition easy on my end. Additionally, my rates were already reasonable but he found ways to save me more and who doesn't like saving money?!

Rachel Lazar
Jan 13, 2021

I recently got married and needed to update our insurance information. The guy who I use to deal with is no longer with the company but Larry Altobelli answered me right away and took care of everything. I am thankful for his quick response and action to get everything done so quickly for me!

Haley Kulenovic
Dec 29, 2020

Larry Altobelli at laurel highlands insurance is awesome he made sure that all my questions and concerns where answered and helped me step by step through everything

Jess M
Dec 29, 2020

Best insurance company I have ever dealt with. Great rates and great people. Larry is very knowledgeable, helpful, and always goes out of his way to save you money. Highly recommend!

Don Morris
Dec 9, 2020

Larry Altobelli at Laurel Highlands Insurance was great. Moving back to PA and getting car and renters insurance was a breeze! Answered my calls, questions and concerns quickly. He did all the work via email and was on the phone to help me through e-signature process. Efficient, knowledgeable and friendly Larry is a great agent in the agency.

Dave Pursglove
Oct 16, 2020

I greatly value Larry's assistance when contemplating any changes to either my home or auto policies. He has great detail in his explanations and recommends what he feels is best for insuring the items that are important to me. He is always prompt in returning a phone call. Larry's professionalism and personality makes you feel like you are doing business with a friend. Thanks Larry!

Jerry Kissinger III
Aug 31, 2020

Ive been with them for 4 years now and anytime i have a problem Larry Altobelli is the man with the plan always takes great care of me. You will forever have my business and my family's business

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  • 459 Connellsville St, Uniontown, PA 15401
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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