Lakeshore CDJR of Picayune

Rodney assisted me in buying my dream boat. He was responsive, fair and a pleasure to deal with! Assisted me with having the boat delivered to California. Thanks again Rodney….

It was such a great experience purchasing my first Jeep Wrangler at Lakeshore. Rodney B. was very knowledgeable and helpful throughout the entire process. The entire team was friendly and ready to answer any questions that I could think up. :)

Had a pleasant experience purchasing a new ram 2500 with no hassles or nonsense. I told Rodney Battistella what is wanted down to the color, and he made it happen on budget. Give these guys a look next time your looking to buy. Fast friendly service without the hassle.

Rodney was very helpful! He made the car buying process a breeze! Everybody else was very nice and helpful as well. Best car buying experience ive had!

Just purchased a truck here, Rodney was great and patient (we had our two year old). The whole process was made easy buy everyone involved. 10/10 will be back !

Bought a 2024 Ram 2500 Laramie from Rodney over at Lakeshore of Picayune. Made sure we got what we wanted. Along with Timmy the finance manager. Great buying experience with knowledgeable salesmen and great customer service.

I just had the best car buying experience of my life. Lakeshore Picayune is THE place to go for great service and an excellent deal! Clint, Timmy, and Mike really took care of me. This is the new standard!

I found a truck I loved, but it was five+ hours away. Then, I looked at the reviews and knew I had to call to look into getting this truck. Rodney answered and I immediately knew, from the reviews, that I should be in good hands. The reviews were spot on. Rodney answered every concern, showed me the truck live on his phone and even assured me delivery would not be a problem. I bought my first sight-unseen vehicle ever. Timmy, the finance manager, was just as great. He answered my questions, didn’t waste time and things went better than expected. Two days later, two gentlemen pulled in front of my house with my beautiful truck on the trailer. I believe it is even better than I expected. It’s a 2014 with low miles and it drives like a brand new truck. I couldn’t be happier with Lakeshore Picayune. Thank you, guys?

Bought a Jeep Wagoneer from them. They were fast & great to work with! I would definitely come back to them again!

Have trusted Lakeshore Dodge for a number of years.
The Red Carpet treatment, every time, no matter, what I come in for.
Excellent & Respectable from everyone.
The highest of recommendations for any department or office
Thanks Lakeshore

Brandon was awsome! Never had a sales person go over a new vehicle with me like he did. A few years ago we bought 2 new vehicles on the same day from your dealership in Slidell, they handed us the keys and said have a good day.
Love my new Jeep!!!!!
Thank You Brandon!!!
Belinda H

UPDATE:
I’m happy to say that Lakeshore CDJR has since contacted me to address my concerns. Thank you so much to the team. I truly value your willingness to make things right.

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I recently purchased a used vehicle from Lakeshore of Picayune. While the sales process was smooth and pain-free, the aftermath of the purchase left me feeling disappointed.

I wasn't informed until I was ready to drive off the lot that the vehicle only came with one key. In my past experiences with car purchases, I've never had to confirm that two keys were included—this is typically standard. Transparency about this upfront would have been appreciated.

Additionally, the car was advertised as having a blind spot sensor, but after getting it home and attempting to activate the feature (as I've done with other VW models I've owned), I discovered it doesn't have this feature at all. This was frustrating, as I was specifically looking for a vehicle with this capability.

I've tried contacting the dealership twice and reached out to the GM to address these issues but haven't received a response.

Just bought a new vehicle from this dealership. Our salesman Brandon allowed us to work through the decision making process at our pace without any of the high pressure sales techniques we've experienced at other dealers. The level of customer service provided by the entire team there was outstanding. Very happy with our decision to try Lakeshore in Picayune.

We couldn’t have asked for a better buying experience. Our salesman Brandon was so friendly, very helpful and patient with us while making our decision. Timmy in finance was such a pleasure to deal with. Overall an excellent buying experience all the way around. Will definitely be doing business with Lakeshore of Picayune again in the future.

Rodney Battistella and the whole team at Lakeshore of Picayune made the buying process painless and worked with us until we had the best deal possible!

I worked with Logan to purchase a Jeep. Logan easily balances a professional experience with a personable touch. He was easy to talk to. He made me feel that I was heard, and when we talked, he made me feel very comfortable to achieve what meets my needs. I truly feel that (even being an older woman) he honestly strived to get me the best deal. I would recommend anyone to select him in their next vehicle purchase.

Had an easy transaction with Steven and Logan, both were very helpful, friendly and about getting the deal done. Logan is the man when it comes to Tesla's. Thanks for everything, if I need anything, I'll be in contact! Thanks again guys!

We worked with Logan for our purchase and he was great! Didn’t feel pressured at all and felt like we were getting an objective opinion of the car. Price and process was reasonable.

My son and I went to Lakeshore to look at a specific car and we were helped by Steven Wallace. Not only was this gentleman courteous and professional, at no time did we feel any pressure to purchase the automobile. Mr Wallace answered all of our questions and again, we never felt pressured. We wound up purchasing the car with no hassles. I highly recommend that if you’re looking for a new or used vehicle, take the time to visit this dealership, it will be well worth your time.

Do not. I repeat, DO NOT have your vehicle serviced here. I can not speak to the quality of the sales Department as I have never bought a vehicle through them.
I do not ever plan to buy anything else from Lakeshore because if the service department is shady then I must assume that I would not be able to trust them with the service of my new vehicle after the sale.
Since I am a Dodge owner and have happily driven and taken care of my Dodge Grand caravan for the last 9 years. I finally experienced some issues I needed the dealership to handle. Mainly, my transmission wouldn't shift out. No indication of anything wrong. Drove normal one day. The next day it drove it would not shift. Tried to drive it again, it drove fine. The very next time it wouldn't shift. So I decided to take it in because I think it must be electrical or a sensor going out since I have a check engine light on.
I asked them to do a diagnostic and see what is wrong with the transmission. After giving me a run down of all the minor things that I already knew about I denied service for those. They claimed the second gear clutches were gone therefore I needed a new transmission. I agreed to the replacement of the transmission. The service writer tells me he is booked two weeks out so to expect it to be around October the 11th before it can be done. No problem I can't drive it like that anyway. I leave it with them expecting to check back then.
I get a call it's ready on October 3rd. I pay the entire amount and get the key, asked if I could leave it right there and pick it up the next day. They agreed.I rushed over after I got off at 3:15 arrived there at about 3:55 put my stuff in the vehicle got in drove off the lot. I immediately had to turn around and take it back
$6439.11 WORTH OF NEW TRANSMISSION AND I STILL HAVE THE SAME PROBLEM! THEY TEST DRIVE IT MULTIPLE TIMES WHILE I WAIT. FINALLY AT 4:30 THE TECHNICIAN COMES IN AND BEGINS DISCUSSING WITH THE SERVICE WRITER SOME OF THE POSSIBLE ISSUES, WHICH ALL RELATED TO ELECTRICAL/ELECTRONIC.
I don't believe they diagnosed it right. I don't believe anything was wrong with the transmission at all it was a ecm/PCM problem.
They told me it was fixed and it is not. They wanted to charge me for further diagnosis and any other parts and labor that was necessary.
I refused to agree to additional parts and labor. I am contacting the BBB, FTC, and a Civil lawyer. BUYER BEWARE.

Great service, first time buying a truck from a dealer and Mr. Rodney hooked me up in a sweet limited for a good price. Lakeshore of Picayune has my service from here on out.

Rodney was amazing!! It was the least stressful experience I’ve ever had at a dealership! I will definitely be keeping my business there!

I recommend Lakeshore of Picayune for all of you vehicle needs. Ask for Rodney Battistella, he will take care of you. He was great to work with.

We were thoroughly pleased with our experience at Lakeshore of Picayune. Our salesman, Rodney Battistella, was awesome! He worked with us through everything & answered all our questions.

Thanks you Steven from LakeShore Of Picayune for helping me getting my truck of my dreams. He was very patient with me and help making sure I got what I wanted in the build.

Steven Wallace is amazing! Best experience I have ever had at a dealership. Gave me a great price on my trade-in and even better deal on my new ride! I drove over 1.5 hours to do business with him and I would do it again!

The nicest and most accommodating car dealership. Great communication and customer service. Thank you for everything you did for my Jeep lease.

Mr Rodney was great, helped me with all questions and issues I had and still managed to make things happen for me. 5 stars from me!

Rodney is the best there is! He helped me and made things go soooo smoothly! Definitely recommend him to everyone!

Had a great experience dealing with Rodney. Was very easy to deal with. Will definitely be back. If you’re in the market for a new or pre owned vehicle go see Rodney.

Lakeshore of Picayune is the place to go! Clint, Timmy, and Rodney helped me pick the perfect car for me and my budget! Everyone was so helpful and was happy to answer all of my questions! Truly cannot thank them enough for everything!

Rodney was absolutely incredible! He worked with us and got us exactly what we were looking for! All of the paperwork went fast! Couldn't thank yall enough!

Staff was very friendly and the process was very quick and smooth. Would recommend any one to purchase a vehicle there.

Brought my wife’s Dodge Durango in for repairs and Nick and Brian in the service department were excellent with keeping me informed on the issues and what was being done. They even gave me a loaner car when needed. Excellent service at this dealership. A+++

Our sales rep, Rodney, is the best around. He wasn't pushy. He was honest, and patient with us while we navigated purchasing a new car. We had a great experience with the finance team as well, it was easy, professional and painless. The entire team was amazing. If you're looking for a new vehicle, do yourself a favor and contact this team.

I took my vehicle to this dealership for a warranty issue. While I can talk
About the diagnosis they gave and my thoughts on that the bigger issue I should
Point out is that after I picked up my vehicle for refusing to go along with a false diagnosis meant to generate money for unneeded repairs, who does a transmission service on a transmission that needs to be replaced?, I learned on the drive home someone had smoked in my vehicle during test drives. Now I was told they did not and no one around there smokes by the service manager, that’s great but I don’t smoke at all, tell me how my car now smells like someone smoked pot in it? Maybe that explains the diagnosis I received. Nothing they will ever say to change my mind. So if you want a bad diagnosis and a fresh smoked pot smell in your vehicle, this is the place to go. Done with them.

After visiting many auto dealers from local to the coast and Jackson, and shopping online with individuals, we found the exact preowned vehicle we had been looking for was advertised on the Lakeshore of Picayune website. Not only was the vehicle exactly what we had been searching for, it was in better condition than we had expected, the price was unpassable and the Lakeshore experience all the way through was great. With non-pushy pleasant demeanors, our knowledgeable, genuinely friendly, salesman, Rodney B, and experienced, professional, finance manager, Timmy, did all the work to get us in exactly what we wanted within our budgeted price, at the best interest rate and in a really quick time frame. They made the process very easy & enjoyable. We Definitely recommend them.

I went there on January 22 to try to trade my Honda Pilot for a Dodge Ram but it didn’t work. The dealership after testing my Honda Pilot to price it took my Toyota Camry key that was in the Pilot. At first I didn’t realize it but when I got home and realized it and I call them several time to ask them to send me my Toyota Camry key. After insisting for several weeks, they told me that they sent the key on February 2. However the key never arrived at my home. It’s been now more than one month and I am still waiting for my key. The Toyota Camry is my daily work car. I call them almost everyday but they don’t want to be responsible for their mistake. It’s been a terrible experience.

We had a great experience buying from Lakeshore.
Our salesman Logan wasn’t pushy like most and very knowledgeable. We are loving our new Durango R/T!

Service department is the best around. They give you a day to bring it in. Then they work on it. Your truck won't sit in the back lot for a month before it's looked at. Sales is great along with the finance manager. Will buy from them on the next ones to come.

my sales guy, Logan He was very informative, and also honest. The groups of guys that I had contact with
Logan, Steve and my finance manager, Timmy they are super nice and willing to work with you any kind of way and make sure their customers were happy. I would strongly Recommend If you want A new or used, Lakeshore of Picayune picayune, Mississippi give them a try. Thanks guys for helping me in finding the perfect ride for me.

Made the mistake of getting my car worked on here, the technicians misdiagnosed the car the first time despite me bringing the car in knowing what was wrong with it, went against my better judgement and allowed them to fix what they said was wrong instead. They were incorrect and ended up having to change the thermostat housing like I originally suggested. They then replaced the thermostat housing which fixed the overheating issue while offering to pay for labor which seemed reasonable. However within a day of getting the car back we started to have issues with the throttle body which was completely fine before they worked on the car. Upon brining the car back the dealership was adamant that they did not remove anything related to the throttle body when working on the thermostat housing so the previously working throttle body and sensor could not have been damaged by them. Unless they have magic technicians that can bend their arms in inhuman ways they would have to have removed the air box and the intake tubing to get to the thermostat housing which clearly attaches to and leaves the throttle body exposed and is In the general area they were working, instead of taking care of the repair they just chalked it up to “these things happen” while lying saying that they only have 1 negative review which you can clearly see on here is not true as they have several 1 star reviews. Long story short if you do your own work you might as well do it your self or take it to another shop, there’s a reason no one trusts dealerships anymore or Chrysler products in general take your business elsewhere. (Edit as a reply to the owners response) you guys were so ready to charge us for the throttle body and would have on the spot if I agreed to it, and it turns out your technicians just did disconnect or unintentionally loosen the throttle body sensor and failed to clear the code it caused, this was confirmed by the Jeep dealership in slidell that stated they receive many complaints for work completed at your dealership.

Thank you for an outstanding service from Rodney and Timmy. Fast, efficient and great customer service, we will be back for another vehicle. Please come see them at Lakeshore Picayune!

Our sales rep was Logan. Logan was very patient and helpful. There was no high pressure sales. We were able to negotiate and come to an agreement that was good for us and them. Laid back experience with true professionals. I look forward to working with them every time we need a vehicle or service.

P.S. I live my new truck!!

In December of 2023 I visited your dealership with intentions or purchasing a vehicle, everything started out good was greeted by Nick who was extremely professional and escorted me and my wife over to the sales department and introduced us to Logan. Logan introduced himself and asked what brought us in today, I told him the vehicle we came in for and Logan got the keys, and we were on our way. During the test drive Logan was extremely professional, knew everything about the vehicle we asked for and took us on a good route for the test drive. My wife like the vehicle so we head inside to talk about the price, after going back and forth Kyle comes over, does not introduce himself sits down and says the best we can do is the internet price and asks me where I am getting this price from I showed him a few vehicles same trim with less miles and he said yea you will have to go there cause we cant. Then when leaving Kyle finally introduces himself and says thanks for coming in. We thanked Logan and told him sorry we couldn’t make a deal. Shortly after leaving Lakeshore dealership, we receive a phone call from Steve with another price and it was close to where we wanted to be, and we gave Lakeshore one more price we wanted to be at and they came back 300$ from what would have closed the deal. After test driving a few vehicles at a dealership next to Lakeshore we came back to see if they would come down the 300$ we were going to purchase the vehicle regardless because the wife really liked the vehicle, and we had an excellent experience with the sales representative Logan. We talked to logan outside and he says we can go talk to Kyle about the 300$ difference.
This is when things went south in a hurry. I Told Kyle you can’t come down 300$ to close this deal and he replied nope I’m already losing 40$ so I’m not excited about this deal, and said you came back here for the vehicle and that is the best deal I can do. First off you texted me about coming back and second off you told me your best deal was the first offer you made me before I left. Then he started to have an attitude raising his voice, cutting me off, and walking off mid conversation about 300$. I followed Kyle to confront him about his lack of professionalism and asked for the owners contact information. My wife even told him he is being rude to me, and he started to cut her off as well. Kyle continued to be unprofessional and when asked again about the owner’s contact information he stated that it was on the front of the building. I thanked him and me and my wife went about our way after apologizing to Logan once again. Once outside we looked for the owner’s contact information and it was not present, I walked back inside and respectfully asked Kyle where the contact information was because it was not on the building. He replied, “Google it bro” and I left the dealership.

Thank you guys so much. George , Kyle , and Timmy . I got the VIP treatment from these 3 guys , from the time I spoke to Kyle a week before I bought a car. George did a great job handling everything , and Tim closed the deal without a hitch. When I'm ready again for another vehicle I'll be back. Thank you guys , Happy New Year .

Logan and his team did an amazing job getting me into my new car! I was well taken care of and couldn't have picked a better place.

Real good environment, great sales team all around. If your are in the market for a vehicle I think at bare minimum you ought to stop and see what Lakeshore or Picayune has to offer and if you do decide to stop and ask for Logan Skipper as he was honest and not pushy and just very easy to work!

Rodney at lakeshore in picayune gave us a great experience in buying our car! He will definitely be the one we deal with everytime!

I searched the internet and found the best price online at Lakeshore. Unlike other dealerships, they had what was online and for the price they said online. Steve was very helpful and great to work with. Worth the 3 hour drive for me.

I came back to lakeshore of picayune a second time to purchase a vehicle and once again, i was extremely pleased with the service and duration of the process. As always, Rodney is AMAZING and has shown integrity, patience, and reassurance in my decision making. I also want to give recognition to Timmy as well for walking me through the financial process and making it easy for me! I would definitely recommend this dealership to anybody and I look forward to seeing you all in the future!

I recently purchased a car from Lakeshore Chrysler in Picayune and had a great experience. Rodney, the salesman, was knowledgeable and extremely helpful throughout the process. He helped me find the perfect car and made the entire buying experience smooth and hassle-free. I highly recommend Lakeshore Chrysler and Rodney for your car-buying needs.

I had a great experience buying my new 2022 ram. No hassle. Straight forward and they honored the price that was advertised on the website.

This is by far the best dealership to go to. It don't matter how far you are away from them it's worth the drive.

It was truly a pleasure dealing with Rodney Battistella. This is the third vehicle I have purchased from him over the years. Always makes it easy and painless. I wish all dealerships made it this easy. If you're ever in the market go see Rodney.

Rodney was a great guy to work with and no pressure to push me to buy.
Great folks all around.

Made a purchase for my wife’s SUV. The staff was generally friendly. One thing of note, we visited 4 separate times trying to negotiate. I wasn’t expecting some amazing deal but the fact that after 4 attempts, they literally were not willing to budge $100 of a $40k vehicle. At first I tried to get it $600 cheaper, than $250 cheaper then just $100 cheaper, not a single budge.
There’s a lack of business sense there because I openly expressed interest in purchasing a truck that was on the lot as well, but the fact that they wouldn’t even budge 1” left a bad taste in my mouth. I bought a truck for $50k just 1 week later and if they were willing to show just a little care I woulda bought from them. Oh well. Not very smart.
Overall the experience was MEDIOCRE

Excellent service and helpful salesmen. Purchased a new Jeep Gladiator with the help of Rodney Battistella. Responded quickly to my website request and would recommend him to all my friends and acquaintances.

Rodney was great at helping us find the perfect truck for my husband and super kind too! We will definitely be back to purchase a new car for me!

Great experience, great service!! I have used them multiple times and I have had a great experience each time. Kristy Boyd

We spent several days trying to find the perfect car for our family and stumbled upon a vehicle at Lakeshore in Picayune. We put in a call to the dealership and was connected with Rodney, a salesman there, and from there, our experience was more than we could have ever asked for. Once we test drove and fell in love with the car, we were financed and leaving within an hour, and we got a better deal than we expected!! Go see Rodney and the team there at Lakeshore for all of your car buying needs!

I had a serious issue after my appointment for an oil change & tire rotation. I was extremely disappointed. I reached out to Nick Miller the service manager. He met with me & made sure I was justly taken care of regarding the issues which were resolved earlier today.
I appreciate the integrity that Lakeshore of Picayune showed me.
I will once again recommend them to anyone for services.

Rodney Battistella was excellent at helping me find what I was looking for, he and everyone at Lakeshore went above and beyond to help me out. Highly recommended!

Very good dealership the salesmen are great. Rodney is the best. He will work with you and get you whatever you want. Thanks for the new truck. Lakeshore of picayune is the best.

Service Department guys are always friendly and helpful.
We recently purchased a new 2023/Dodge, Ram, Bighorn truck. Steve the Salesman was awesome and made the whole buying process a breeze. Timmy th
e Finance guy was professional and friendly. I will definitely shop here again. Everyone in the dealership was professional, friendly, and helpful.