Ladders Up Roofing
- 7638 Pine St, Rural Hall, NC 27045
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Shed Roof
About the Business
What people say about “Ladders Up Roofing”?
Customer feedback reveals a mixed sentiment regarding Ladders Up Roofing. While several reviews praise the quality of work and customer service, there are significant concerns regarding their warranty policies. A customer expressed frustration over leaks shortly after installation and the warranty not being transferable, which taints the overall positive impressions. Communication appears to be a critical area, as the response to warranty inquiries has left some customers dissatisfied, overshadowing the otherwise favorable reviews.
What Users Like The Most
- Ladders Up Roofing did an exceptional job.
- The customer service & quality of my roof was the best bang for my buck!
- Very good service. Employees all have work shirts on cleaned up hard very well.
What Users Like The Least
- Now it is a year later and we have 2 leaks in the roof.
- I was told that the warranty doesn't transfer.
- I asked if they could come back out and give us a quote on the repair since they did the work.
Recommended Reviews
Ladders Up Roofing did an exceptional job. Very professional and the work looks great! I recommend their work for any of your roofing needs!
We were purchasing a home last year that needed the complete roof redone. The previous owner contracted these people to perform the work. It was suppose to come with a 15 year No Hassle Warranty and a 30 year Manufactures Warranty. Now it is a year later and we have 2 leaks in the roof. I contacted these people to come out and take a look to see why it was leaking and was told that the warranty doesn't transfer. I was a little upset about this since it has only been 1 year since they did the roof. I asked if they could come back out and give us a quote on the repair since they did the work and knew what they did when they installed the roof, and now they won't respond. I had to get another roof contractor out to fix the leaks and it is costing us a few thousand to repair. Just FYI, if you sell the house, NO WARRANTY. And if you don't sell the house, be careful because their work must be horrible if the roof is leaking within a few years time. DO NOT RECOMMEND!!!!!!!!!!!!!!!
Soo amazing like wow the customer service & quality of my Charcoal Gray IKO's on my 67 sq roof w 4 dormars was the best bang for my buck! Can't believe such great work still exist
137 locals recently requested a quote
- 7638 Pine St, Rural Hall, NC 27045
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Shed Roof
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