KraftMasters Restoration LLC

New look after hail claim in St Cloud,MN you be the judge, when in some other workmanship was sketchy, they made it right and redid the work. If you have sag in the roof they tied in new 2x6 to make it straight again.. also five new windows.

We have been working with KraftMasters on two of our properties regarding storm damage. Their experience in working in these projects has been very helpful in providing the best outcome with the insurance companies. The work provided has been top-notch.

Chad responded to my roofing call immediately with great professionalism and honesty. Not only did he answer all of my questions but he also communicated with me after working hours. Very impressed with Chad and KraftMasters!

I cannot speak highly enough of Shawn and his team at KraftMasters! They truly exceeded all my expectations when it came to replacing my roof due to hail damage. From start to finish, the entire process was incredibly smooth and seamless. Shawn and his team handled everything with the insurance company, taking the stress off my shoulders entirely. The quality of their workmanship is exceptional, and my new roof looks fantastic! I highly recommend KraftMasters to anyone in need of roofing services. Thank you, Shawn and team, for a job well done!

Kraftmasters did a great job on my new roof!

The man: Sean - knocked it out of the park. Organized everything, showed up when he said he would, checked in multiple times before, during, and after his team completed the job.

The Team: Hard working group of guys. They were there ready to work in the morning and knocked the entire roof out in one day. I was surprised how well they cleaned up the yard after all that hard work.

When a company has a team that works like this, you know they're a good outfit to do business with.

Pros: fast, efficient, responsible, clean.

Cons: none

I would not hesitate to recommend Sean to my Grandparents.

Tim Tatro was the face of KraftMasters for us. He kept us informed and was friendly and made the process of a new roof, new garage doors, and partial siding on our house after a hail storm fairly stress free. The roofing crew and the siding crew were friendly also and did quality work. We highly recommend KraftMasters to everyone.

I highly recommend KraftMasters they were very nice people to work with. We had our roof shingled. They sent a crew in who had it done in two days. They did a very neat job and cleaned up very well. We were very pleased.

This family owned locally based company is fantastic to work with. They were thorough in their explanations, very responsive and personable in their communication. Their work is meticulous, the highest quality. They fixed errors that the previous siding company had made. My house has been repaired to better than pre-damage condition.

Used these guys for a hail claim. Sean was very professional and responsive and all around the work they did was very good. Would definitely recommend them to anyone looking to work through a hail claim for roof, siding, other exterior work that needs to be done.

Sean is amazing......I wanted to give up and he kept pushing the insurance company...he was not satisfied as to what ins co offered initially for siding....he would not patch work the siding.....HE GOT IT after alot of leg work and determination......
I appreciate sean and my ins Co (allstate) for them giving us funds to fix my house.....DEFINITELY RECOMMEND KRAFT MASTERS.....SEAN'S A GO GETTER......

KraftMasters is the best company I have ever dealt with. Tim the salesman was outstanding and upfront and easy to work with. Sean the owner is incredible. He made sure everything went smooth and went above and beyond our expectations. My wife and I truly felt like we were treated as part of the family. The workmanship they do is outstanding and we are so happy with how our home turned out. I have referred this company to everyone I know and they all said the same thing. Keep doing what you are doing, you all are Fantastic!!!!

I love, love, love KraftMasters! A hail storm caused roof, siding, and additional damage to my home. From start to finish the entire KraftMasters team was attentive and professional. Chad went above and beyond in helping me with my insurance company who was quite the pickle to deal with, without Chad to assist I'm not sure how it would of turned out. KraftMasters has become like family to me! They did excellent work. I would definitely recommend them. They will be my first call if I need anything in the future. Thank you Chad, Sean and Tim!

Tim was very professional and honest, he was able to take a look and help me determine if I had received any damage from recent storms.

I absolutely recommend KraftMasters and will definitely use them again for any future projects. A hail storm caused roof, siding, and additional minor damage to my home. I reached out to several contractors regarding the repairs. I was immediately impressed with how responsive, knowledgeable and personable Sean and Tim were during our initial meeting, and I ultimately decided to hire them. It was a great decision! From beginning to end, the entire KraftMasters team remained customer focused and professional. Chad went above and beyond in negotiating with my insurance company. By the time the insurance company agreed to a final settlement, the window for completing the work before winter was closing. With Sean and Chad’s diligent sourcing efforts, we were able to get my preferred choices for products in a timely manner. They rearranged crew schedules, and all of the work was completed before the weather got too bad. The work was quality, and the crews were prompt, polite, and always cleaned up the worksite. Throughout the entire process, Sean quickly responded to my calls, kept me informed, and answered all of my questions.
In addition to my insurance claim, I also personally contracted with KraftMasters to replace my sliding patio door. I am extremely pleased with the door and the results of their work. They sourced a quality door that was actually an upgrade from my previous one. Sean and Tim installed it, and Sean completed the trim work. He paid great attention to detail and actually did some extra trim work just because it would look better. All in all, KraftMasters customer service was impeccable. They did excellent work at a very fair price and consistently worked in my best interest. I will not hesitate to hire them again in the future.

Performed complete roof, siding, and gutter replacement. Outstanding and skilled professionals pay close attention to detail. Sean is very informative and always returned calls. Top quality company, highly recommended.

Kraftmasters replaced our roof, garage doors, a large window, gutters and flashing after a storm. They were extremely responsive and professional. I’d highly recommend them and would use them again in a heartbeat!

Replaced bad siding, did an amazing job with the roof and gutters, also painted the house. Looks great, very responsive people. Owner and son very involved in the company. Which is great to see.

Very pleased with the experience. They were professional and handled the claim with insurance adjuster having my best interest and making sure it was fair. the Team of Tim, Sean and Chad were great at communicating every step of the way.

Worked with Sean in getting roof, gutters, and flashing replaced. Was very knowledgeable and easy to work with. He always returned my calls or texts and answered all of my questions. I'd definitely recommend Kraft Masters and would use them again in the future.

With storm damage to our roof and more, We went with KraftMasters Restoration, Otsego, MN. definitely a good choice. Tim worked with our insurance company and was able to get all our replacement costs covered.
Sean and the crew stayed considerate of our contactless wishes and safely kept us informed on every step of the repair process.  They were professional, neat and fast.
Everything came out perfect! Thank you all for a job well done! We are very pleased.

They installed my roof ontime and worked to get everything done in a timely fashion. I’d recommend them to anyone looking for a roof. Great Minnesota company!

Chad and his team did a GREAT job with our home! We had storm damage to our siding and roof. Chad handled all the necessary details in regard to working with our insurance company and his team did quality/timely work. We could not have been more pleased with the outcome of our roof/siding project!

I can’t say enough good about this company. I told them that I needed a rush job performed on the roof of my house. We had a hole at the top of our garage caused by a woodpecker. It was quite possible that rain was going to come in.
They came out immediately and took care of the problem and we are just overjoyed.

Chad & Sean and there crews are great! They were with us every step of the way when he had to replace our roof and gutters. Very professional and worked hard to make sure everything was done right and to our satisfaction. Would recommend them anytime and will be calling again when their skills are needed for other projects.

Our roof sustained some hail damage and Kraftmasters was who my neighbors recommended. From day one, they have been one of the most professional, personable, and responsive contractors I’ve ever dealt with. They kept me updated about the process the entire time and the work itself was top notch. I would absolutely recommend!

I would highly recommend this company. We had hail damage 3 weeks ago and our roof was completed today. Very friendly workers, efficient, and timely. I would highly recommend this company for any of your home projects or storm damage. Sean and Tim also did a great job getting our claim approved and knowledgeable of what was damaged.

This company approached me after a storm in July of 2019. I thought for sure I had no damage and they told me they would check for free. I let them check and sure enough they told me to call and make a claim. I made a claim they met with my adjuster and got the roof approved. I am very happy with this company and I already referred them to all of my friends and family! Thanks again Kraft-Masters

I chose this company because the reviews were great and they were local. We had some hail damage to my roof and garage doors and Kraft Masters approached me and gained my trust that they would do a quality job. They worked with my adjuster and got me approved with no issues! The roof will go on in the next few weeks but I couldn’t wait to say how impressed I’ve been with their professional attitude and knowledge.

Chad & his team have replaced the roof on two of our homes due to storm damage. On this recent job they also replaced our siding, re-screened our screen porch, stained our deck and replaced our support columns under our deck. Chad does a great job negotiating with the insurance company to ensure everything gets covered and the higher quality materials are used!

I had two sliding glass doors installed and two old doors removed. The crew did an amazing job and great attention to detail. The guys had great work ethic and really went the extra mile. They were fair and worked fast; I fully trusted them in my home and will use them again.

Following a large hailstorm in June 2017, our neighborhood was overwhelmed with the number of contractors looking to secure everyone's business. Thankfully, biding our time really paid off...we refused the service of many, however, when Sean Ricksham came to the door, we decided to have him take a look at the roof and survey other damages that might have been incurred. Upon talking with Sean and reading previous reviews online, we decided to go with Kraft-Masters to do the work. Roof/gutter replacement, painting deck/back of house, replacing garage service door...............all work has been completed in a very timely manner. Very pleasant experience working with Sean and Chad. Work crews all very courteous and timely as well. Excellent job done! Will keep their business card handy!

Chad spent a significant amount of time ensuring that the storm damage to my property was adequately covered, and we are very grateful for the expedient work and attention to detail for the work that was done.

I always feared working with contractors after hearing horror stories. NOT the case with Kraftmasters! Chad was easy to work with and went above and beyond while working with my Insurance company. He has a new fan in my insurance agent, who said he was going to recommend Kraftmasters now. The crew was neat and efficient, and the quality of work appears to be very high level. I recommend Kraftmasters!

Great overall experience. Very professional crew that do tremendous work. Had our amazing deck finished just as planned in two weeks!

Thank you guys!
Matt

Chad and his crew saved the day for me. I had started my deck project that quickly got over my head due rotten supports. These guys know what they are doing and get it done right. They worked with me and showed me design ideas that I never thought of. The project turned out better than I could have expected. Chad and KraftMasters will be on speed dial for my next project.

Earlier this year we hired Kraft-Masters to finish our Garage including insulation, sheet rock, gas heat, painting, epoxy floor, new door, steps, lighting, shelving and garage door opener.

The personnel working for Kraft-Masters are courteous, qualified and timely. And by the way, they do excellent work.

We are very pleased with the results of our garage finishing project and recommend Kraft-Masters of Elk River to anyone who needs construction and finishing work done.

Thanks to Chad Ricksham and his crew for your excellent work!

The Kraftmasters Crew completed a 14x16 deck on our home. These guys are great to work with and the build was top notch compared to other contractors I have worked with in the past and other deck builds I have seen. Everything was build to standard plus more. I am real pleased that we went with Kraftmasters and when I have future projects I will 100% called these guys back for work.

We had a new roof and gutters put on after a hail storm last June. Kraftmasters did a first class job for us.and worked with my insurance company Don Ziegler Fridley .

We had KraftMasters complete our unfinished basement. Chad and his crew were very easy to work with. Their attention to detail was top notch as they delivered the basement we had envisioned. We are very pleased with the finished product and the quality of the work done by KraftMasters.

Although our home was only built 10 years ago, our original builders cut many corners and the result was a garage foundation that needed to be replaced. Large home construction projects can sometimes be expensive, stressful and inconvenient, but not when they are done by KraftMasters Restoration LLC. Chad and his team are clearly experts in home construction. Not only were they knowledgeable, but they worked quickly and carefully. The team was also very friendly and pleasant to be around. They made sure that we understood the entire process and completed the jobs as if they were working on their own homes. We are very pleased with the entire experience and highly recommend the team.

Our asphalt driveway was sinking in front of the garage floor slab. I saw that a neighbor was having a concrete apron put on and one day Chad was there. I asked him about replacing ours as well. He gave us a good price for the job and his concrete sub contractor was wonderful. People came when they said they would, did what they said they would do, and everything looks spectacular.

We contacted Chad to repair water damage and a leaking roof caused by a bad storm. Our insurance company originally denied our request for a full roof replacement, but Chad was able to get us a brand new roof. Chad worked directly with the insurance company. This really made life easy for us! Chad and his team also repaired the interior damage. We love our new roof!

We had Kraft Masters out to our new home to put in a new staircase leading down to our basement. There was more work than initially anticipated but everything got done and we couldn't be happier. His team is very friendly and the work was top notch in quality. We staying in contact throughout the whole project via text message so I was always kept in the know about progress. I would strongly recommend Chad and his team for home renovations.

Just had KraftMasters do a couple of small jobs for us which was a new exterior door installation and replacing a warped sill around a window. The jobs were completed in a day. The owner re-worked the sill in his shop until it was just right and it is a major improvement. Work was professionally done and was properly cleaned up. Highly recommended.

We hired Chad Ricksham and his company, KraftMasters Restoration LLC from Elk River, to update our house. The project included all new windows and vinyl siding on the house and on two garages plus cultured stone trim and new entry and patio doors on the house. Work began in mid November 2014 and was mostly completed in early December. Due to unusually cold weather, the stone work is yet unfinished (as of early February 2015) but I am confident that it will be done as carefully as all the rest when weather permits. KraftMasters stained the new windows and did a superb job of matching the existing woodwork – far better then I dared hope.

They did excellent work everywhere and paid great attention to detail – in some cases doing extra work just because it would look better. They replaced door stops on garage doors just because they were old and somewhat beat up. Chad charged me only a minimal amount for the material and donated the labor. Smaller things they just did without charge. The attached garage had two old “well used” service doors which I had not planned to replace until Chad offered to install new ones free if I would provide the doors. He would even have picked up the new doors for me if I had needed that.

When working inside the house they were exceptionally clean. They always laid down tarps to work on and kept a vacuum close by to clean up. Everything outside was always picked up and neat as well. They walked around the house numerous times with magnets to pick up nails.

On a few occasions when my wife and I both had errands to run we were quite comfortable leaving the house open for them to work. We had – and still have – no question about their honesty and integrity. I am exceptionally pleased with their work and would not hesitate to hire Chad and KraftMasters again.

Chad and KraftMaster did a custom front entry redo for us this fall. We'd already had plans drawn up by an architect friend and the point of the remodel was to remove the original brick and concrete entry, that was falling in due to ice heaving, and replace it with a wooden deck with storage underneath.

We'd taken care of the demo and landscaping to prep the site. Chad and his crew took it from there and did a really fabulous job. We have a challenging site because of heavy clay soil and large tree roots. They carefully set the posts and quickly got to work - late in the fall - on putting up the structure. The deck went up quickly and they did everything - including the horizontal privacy cladding, a custom bumpout to integrate the new deck into the 70s house, a custom double swing door to access the storage space, and a custom railing using wire panel - exactly to spec and with a high degree of craftsmanship.

Chad and his crew were always timely, courteous, and did a great job cleaning up the worksite each day. We really appreciate the great work they did and have already been so thankful to finally be able to store some unsightly items out of the way and can't wait until spring when we paint the house and stain the deck.

Finally, as a female homeowner, I really appreciated that they recognized that I was the person in the equation who cared most about the outcome of the project, who had the strongest viewpoints on the design decisions, and who needed to be consulted as the project went along. This is not always the case and it's refreshing to work with a crew who doesn't ignore "the wife."

When we called Chad with Kraftmasters, it was after we had been waiting for 2 other contractors to get back to us after 4 months of water damage! We called Chad, and he responded immediately! What a relief, and it had been so long since the insurance adjuster had been out he met with the insurance person, and got all our damage on our estimate, and then started immediately. Chad and his crew were always on time, and they cleaned up after themselves, and it looks so great down there!
They completely gutted the basement, got all the old stuff out of there, and then put new sheet rock and ceiling and lighting and doors, and it just looks so great! I'm so happy we finally called Kraftmasters! I wish I would have done it right away in June, instead of waiting until Oct.
Thank you for all you do! I will tell everyone who asks to call Kraftmasters first! We have already gotten many compliments on our basement, and we can't wait to entertain our guests for Christmas! Thank you - Sincerely, The Smiths

KraftMasters has done a wide variety of work on my home. They have replaced my siding and my roof, added a concrete apron to my driveway with a wrap around patio, finished my basement drywall (with a knockdown ceiling that looks awesome!) and laquer-coated my tongue-and-groove walls. To my cabin they framed the shell and stairway and installed the siding and roofing. The quality of the work was excellent, and I am extremely happy. I highly recommend them!

We finished our basement in 2014 and had Chad and his crew do the work. We looked at several contractors and chose KraftMasters to do the work. Very happy with that decision. We had a good idea of what we wanted, but Chad helped to mold our concepts, took pride in his work, and the end result was fantastic. He finished on time and on budget, and he has a great crew that did great work.