Logo of Kim's Toyota

Kim's Toyota

  • 550 S 16th Ave, Laurel, MS 39440
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Kim's Toyota, located at 550 S 16th Ave in Laurel, Mississippi, we pride ourselves on our extensive range of services tailored to meet the needs of both residential and commercial clients. Our expertise spans roof installation, roof coating, waterproofing, gutter installation, and comprehensive roof repair solutions. Whether you require wood shakes, soffit and fascia services, or TPO roof replacement, we are equipped to handle projects of any complexity from start to finish. Our commitment to organization and attention to detail ensures that every project is managed effectively, delivering durable results that stand the test of time. Our well-coordinated team is dedicated to providing high-quality craftsmanship, ensuring that your roofing needs are met with precision and reliability. We serve Laurel and the surrounding regions, making us a trusted choice for all your roofing requirements. Let us help you achieve long-term value through our comprehensive services and meticulous project management.

What people say about “Kim's Toyota”?

Customer reviews reflect a predominantly positive sentiment regarding the dealership, particularly highlighting the exceptional service provided by staff members, especially Lane Bass. Many customers praised his knowledge, patience, and willingness to assist throughout the car-buying process, contributing to a smooth and enjoyable experience. While there are significant complaints about the service department's inefficiency and lack of communication, they appear to be outnumbered by the positive feedback related to sales and overall customer care. The dealership's staff is generally described as friendly and accommodating, enhancing the purchasing experience.

What Users Like The Most

  • The dealership went above and beyond to ensure I was happy with my purchase.
  • Lane Bass took the time to understand my needs and preferences.
  • Dusti went above and beyond to locate trucks that are a closer match.
  • I had a great experience with Lane at Kim’s Toyota in Laurel.
  • Mr. Lane Bass worked patiently & hard to serve my husband and I.

What Users Like The Least

  • The service department is very poorly run.
  • I waited over 45 minutes to get an oil plug only to find out they didn’t have the part.
  • Talk to anyone but Caleb and only go if it’s your last option.
  • I will drive to Hattiesburg Toyota to do business.
  • Good Luck with their service department!

Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 46 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
tim horn
Jun 22, 2025

This place is great. Charlee was the best. She worked with me for a good week to get me a good deal. I had some collateral damage from a previous purchase, and she still made it happen. They got me a great interest rate from toyota. Tj the finance guy made it better with adding to a great deal with gap and warranty included. I drove 8.5 hrs to get this deal. I'll be happy to make that drive again for future purchases. Thanks again charlee and Tj.

Alguno Home
Apr 23, 2025

We dropped off a car to have it serviced and a week later they tell us they can’t work on it. The service department is very poorly run. Talk to anyone but Caleb and only go if it’s your last option. Make the trip to Hattiesburg or visit an independent shop instead.

joey
Apr 18, 2025

I waited over 45 minutes to get a an oil plug, 1 gallon of antifreeze and A PCV vale for my Toyota Tundra only to find out they didn’t have the part and my order was wrong. We just got another Toyota and from now on I will drive to Hattisburg Toyota to do business. Very Nice Building tho… Good Luck !

Xaviera DeLoach
Mar 3, 2025

The dealership went above and beyond to ensure I was happy with my purchase, even after I drove off the lot. My purchase was detailed and even set up all Bluetooth and digital needs inside my vehicle . All departments from sales to parts were so helpful . Contact Lisa Realini for an amazing experience!!!!

Melinda Thigpen
Dec 11, 2024

We had a great experience with Lane at Kim’s Toyota in Laurel. He worked with us to help us find the perfect vehicle for our budget and took his time answering our many questions.

Ta’Nya Bradley
Oct 18, 2024

Thank you Mr. Lane Bass for putting me in my brand new 2025 Toyota Camry ! He was a great & helpful salesman

Josh Eddy
Oct 5, 2024

We were met in the lot by Lane Bass as soon as we drove up and he was extremely friendly and knowledgeable about the cars in which we were interested. The entire staff were very accommodating and helpful in our search for a new vehicle. Would buy a car from them again 10/10.

Rebecca Williams
Aug 9, 2024

Lane Bass has been so extremely helpful during the car buying process. This is the 5th vehicle our household has purchased from Lane. We always come back to him when it is time for a new car. He is there every step of the way and is willing to do what it takes to get you exactly what you want.

Jimmy Campbell
May 31, 2024

Lane Bass did an excellent job in helping us to buy a new Toyota Highlander. He was very kind and helpful.

Gabe Langley
May 29, 2024

Lane bass was a great guy and very helpful. He made sure I was took care of and everything was how I wanted it. Overall I had a good experience in the dealership and he did a great job.

Jessie Boykin
May 17, 2024

Lane Bass at Kim’s Toyota in Laurel got me in a brand new Camry. He is an awesome salesman. Very friendly and laid back. He worked to get me where I wanted to be on down payment, interest rate, and monthly notes. I highly recommend him.

Stacey Walley
May 8, 2024

Me and my wife went to look at a car and Mr. Lane helped us find the perfect one! He made things easy to understand and got right to the point. We will be coming back to him when we want our next ride!

Angie Knight
May 3, 2024

Knowledgeable and Patient: Lane Bass took the time to understand my needs and preferences. He patiently answered all my questions, providing detailed information about various models, features, and pricing options.

Sandy Bridges
Apr 30, 2024

Mr. Lane Bass worked patiently & hard to serve my husband and I to be able to purchase a beautiful Toyota!! He was very kind and eager to satisfy us with the kind of vehicle we wanted.

Dana Thigpen
Apr 6, 2024

I highly enjoyed my experience. Mr. Bass was kind and educated me on all my options and kept my goals in mind the whole time. Very highly pleased by my deal and my salesman

Lauree Peak
Mar 29, 2024

Lane and Keith at Kim’s were awesome. I came in with a number in mind and they put me in a Toyota Camry that I love. Will absolutely do business with these guys again.

Raven Lindsey
Feb 28, 2024

The staff were very professional and nice at Toyota, our car salesman Lane was very helpful and answered all the questions we had. 10/10 experience

Pete T
Jan 30, 2024

I am from out of state, and I called about a truck on the lot and had the pleasure of talking to Dusti. Although the truck is not an exact match for my needs, Dusti went above and beyond to locate trucks that are a closer match. She obtained more information for me than I even asked for, and it exceptionally helpful. Unlike many salespeople in the auto industry, the interaction was straight-forward and pleasant with no silly pressure tactics. I highly recommend that you ask for Dusti if you are in need of a Toyota (even if you don't see it on their lot - she will find it).

Ashley Walley
Jan 25, 2024

We wanted to thank Lane Bass our consultant. He was very kind and supported our ideas. Made sure we left with what we wanted.

Autumn Torres
Dec 2, 2023

Extremely satisfied!!! Lane bass is a amazing car sales man ! He literally helped us in every way he could and we are now riding out happy with everything we were looking for !!! Thank you Lane you did a amazing job !!

Sonya Wilson
Nov 18, 2023

Lane Bass has helped my entire family get vehicles. He communicates with you every step of the way. Will definitely continue using him

Jared Boe
Oct 13, 2023

Lane was very helpful! He answered all of our questions, and my wife left happy with her new jeep. Go see him if you are looking for a new vehicle.

Maggie Coleman
Sep 16, 2023

Lane Bass helped me tremendously. If you’re in search of a new car stop by and ask for Lane and he will take care of your car search needs. The process was smooth and timely. Be sure to mention my name! Thank you Lane for all your help!!

Bill Anderson
Sep 15, 2023

I highly recommend Kim’s! Alantra and Cameisha were extremely helpful and prompt, answering questions, sending pictures, and returning phone calls. Outstanding service from these two ladies. I would definitely recommend this dealership to a friend.

Amanda Burns
Sep 5, 2023

I came in to an appointment with Willie but he put me off on Tasha who was very friendly they both were but that’s not the issue. I sat for over 3 hours while they both handled other customers. Then ran my credit for the suv I wanted and although having internet issues I was told to come back the next day all the way from Hburg. I called the next day still had internet issues. When Willie did get back to me I was told the 1000 down payment was not getting me approved I upped it $500 more. Then was told about a whole other suv of an earlier year that I didn’t want. Long story short even after a 1500 down payment and a 2014 WORKING trade in I was told it was nothing that can be done for me. I’m disappointed because they ran my credit numerous times to still end up with no vehicle and to be told by another car lot due to how many times they ran it my score is a lot lower and I still have no vehicle and he sold the one he ran my credit for previously. I always heard such good things about this place but my experience was nothing like what I had heard.

Beaunsa Simmons
Aug 30, 2023

I love and so excited about my new car thank you so much to my car sales Bumblebee for answering all my questions and helping me for the car that fit my needs!!!! Will be referring him to my friends and family !!!

Caroline Little
Aug 27, 2023

Today was my first time to buy a new car. I didn’t really know what to expect and it made me extremely nervous. Randall Jackson is the salesman that helped me through the entire process.If you are going to buy a car from KIM’S……10 out of 10 I HIGHLY recommend that you ask for him. He isn’t pushy and doesn’t try to put you in a vehicle that isn’t right for you. He made sure to ask exactly what I wanted , the colors I preferred and explained everything to me about the process. He worked with me for a few days trying to find the right car that fit my criteria and I ended up in exactly what makes me happy. Between him and the team working with me they made sure that the price of the car, interest rate and payment were reasonable and affordable.I was able to get the loan, insurance and anything I needed right there at Kim’s. Randall even drove the car to my house to pick me up and bring me to the carlot . They helped me with EVERYTHING. My expectations were exceeded! I will definitely be using them for future purchases. BIG Thank you to Randall and the Kim’s team for helping me!

Rose Clayton
Aug 23, 2023

Tasha Rhodes and Brent Hobbs, and Jaycee Pumphrey did an amazing job and picked a great car for me I will continue to do business with Kim's and Tasha I referred everyone that's looking for a new vehicle to go see Tasha she will take care of
you.

Dirk Welch
Aug 12, 2023

Ann Edwards did a fantastic job meeting our needs today. She even went above the needs we asked for. Thank you again Mrs. Ann!!!

Lou Maps
Aug 12, 2023

Excellent experience ! I delt with Randall. He was a pleasure to work with. Great sense of humor, not pushy, got exactly what I wanted in record time. Entire crew there are personable and sincere !

Sherry Stevens
Aug 9, 2023

My sales person, Ms Ann Edwards was so pleasant to work with. From our first phone conversation to the day I showed up to get my gorgeous Toyota, she made my buying experience pain-free. I knew what I wanted and she found it. There was no hassle and no pressure at all. I told her what I wanted and she went above and beyond making that happen. Her finance department worked hard to get me the best deal and everything I asked for in a vehicle. I’m tickled every time I get behind the wheel of my new Sequoia! Thank you, Ann!

Juna Broome
Aug 8, 2023

Love my new Venza and MS Ann did a great job helping me with all the new things I learned about my car. ❤️❤️❤️

Allora White
Aug 7, 2023

Kims toyota was a great experience! Russ worked with me over the phone until I was able to come in, and he was very nice and helpful! Will definitely go back in the future!

Paula Brock
Aug 5, 2023

I was thrilled with my experience at Kim's toyota in Laurel! Jake Burnham was such a great person to work with! He answered all my questions and got me in my new Toyota so quick and easy I would highly recommend him to anybody looking for vehicle!

Justin Zachary
Aug 3, 2023

Highly recommend everyone ask for Russ when buying a new or used vehicle, he goes over the top to help you!

Curvis Haynes
Aug 3, 2023

5 star Mr Randell the beard guy was very patient very respectful took his time to get me what am in now n I thank u him

Renee Harris
Aug 3, 2023

Russ Sumrall was awesome helping us get the jeep we always wanted. He even worked around our work schedules to get the paperwork and everything ready. We have been dealing with Kim's for many years and will be back when time comes.

M C
Aug 3, 2023

They were very pleasant to work with. I would recommend Kim’s to my friends and family. Russ was a great guy to work with.

Abridged Chef
Aug 2, 2023

Chance has been a pleasure to work with. Securing a highly sought after TRD Sequoia in an aggressive market place has been a challenging task. It’s been a big relief to finally nail one down with Chance at Kim’s Toyota.

Albert B
Aug 2, 2023

Got a Sequoia from Chance Conn at Kim's and experience couldn't be any better. Deal was done remotely and he was on top of everything every step of the way. Highly recommend Chance as a salesperson. He definitely knows how to treat his customers right.

Brandon Cole
Jul 28, 2023

Justin Oury was my salesman and this is the 3rd vehicle I have purchased from him at Kim’s no Bull in a year in a half.
Friendly service and a nice and smooth process.

Big Red Agee
Jul 24, 2023

Mr. Cody Dean, was a pleasant person to speak with concerning my vehicle. Direct eye contact with a smile. Great job Mr. Cody Dean I think you are a very great access to the company.

Matt McCool
Apr 29, 2023

Great people who truly seem concerned to get you the vehicle you are looking for. Go see Russ Sumrall today!!!!

Ken Smith
Dec 3, 2022

Great buying experience. Hassle free. I’ve never had a salesman keep me as informed and updated about my vehicle status as Mark did. Thank you Mark and I will definitely recommend Kim’s Toyota to find friends and relatives.

Audrey M Barrett
May 7, 2021

This is my 3rd purchase from Kim’s (July 2023) and once again, they made car buying easy. The salesman who helped me, Randall Jackson, went ABOVE AND BEYOND to get me approved and got my payment exactly where I needed it. I highly recommend Kim’s and Randall!

Brooke Kercheval
Oct 30, 2019

The BEST thing experience I’ve ever had buying a car. Mrs Ann took great care of me and made the whole process a breeze! Couldn’t say enough good things about Kim’s Toyota!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 550 S 16th Ave, Laurel, MS 39440
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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