- 2650 S 300 W, Salt Lake City, UT 84115
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Kimball Roofing & Siding | Commercial and residential Roofing”?
Customer feedback about Kimball Roofing is mixed, with significant concerns raised regarding their service quality and communication. While many reviews praise their promptness, professionalism, and quality of work, several customers report issues with follow-up service and warranty claims. Complaints highlight poor communication, unfulfilled promises, and low-quality installation, leading to dissatisfaction for some clients. The delivery and responsiveness of the company are noted positively, but serious complaints about workmanship and customer service tarnish the overall perception.
What Users Like The Most
- Kimball was prompt and courteous and very professional.
- They were quick to respond, did an excellent job, and the price was reasonable.
- Honest, professional, responsive, and did the repair in a timely manner.
- Kimball was the only one of the vendors who noticed there was a hole in the flat roof close to the skylights.
- I would gladly recommend Kimball to all my friends and family.
What Users Like The Least
- Do not use Kimball Roofing they do not stand by their work!
- Their communication was almost non existent.
- Beware! Kimball Roofing’s work is low quality.
- The problems started at the tear off, our rain gutters were bent, mangled and barely hanging on.
- I have been warned by past customers who've used their services to stay far, far away.
Recommended Reviews
Kimball was prompt and courteous and very professional. Had my roof done in a timely manner and was worth every penny!!
Do not use Kimball Roofing they do not stand by their work!
In 2018 we had our asphalt shingle roof replaced by Kimball roofing. They were very responsive and did the job very well from all appearances. However about 3 or 4 years later we began to have major leaks down on our patio from where our awning and roof tie together. I failed to contact them about the situation until October 2024 at which time they said that there was no warranty. The salesman came out and looked over the problem and told us that the original installation was not done correctly and that they would come and redo the attachment of the awing to the roof for another $1800. They came out and redid the joint between the awing and the roof. We left immediately after the repair was complete for the winter and on return in May and we noticed a puddle of water on the patio again after a rain storm. After contacting Kimball Roofing again they sent another salesman out to look at what the problem might be. He looked things over and said that this connection between the awning and roof was not done correctly, and in order to fix it properly they would need another $800, and that the repair that was made in October wasn't covered under any warranty, Or they could do a make shift repair that may not last for $0. In talking with Kimball Roofing today they said that this make shift repair would cost $500 and insinuated that we were trying to get something for nothing.
Kimball roofing is very professional and the crew of three were very good at their job. I would recommend them to anyone looking for siding.
- 2650 S 300 W, Salt Lake City, UT 84115
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Warranties Offered
Frequently Asked Questions
1. Does the company offer free estimates?
No, Kimball Roofing & Siding does not offer free project estimates.
2. Are warranties offered by the company?
Yes, Kimball Roofing & Siding offers material warranties for customer satisfaction.
3. Does the company offer senior discounts?
No, Kimball Roofing & Siding does not offer senior discounts.
4. How is the company overall rated?
Kimball Roofing & Siding has an overall rating of 4.3 out of 5 based on 6 reviews on HomeAdvisor.
1. What services does the company offer?
Kimball Roofing & Siding offers a comprehensive range of services, including roofing installation and replacement, roof repair, roof inspections and maintenance, siding installation and repair, gutter repair and replacement, window installation and repairs, and emergency roofing support.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Kimball Roofing & Siding offers 24/7 emergency roofing support for urgent repairs and storm damage.
4. Does the company offer eco-friendly accreditations?
No, Kimball Roofing & Siding does not offer eco-friendly accreditations.