- 43965 Sterling Hwy, Soldotna, AK 99669
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Metal Roof
- Asphalt Shingle Roof
About the Business
What people say about “Kendall Dodge Chrysler Jeep RAM of Soldotna”?
Customer feedback reveals a mixed sentiment regarding the services at Kendall Soldotna. While many reviews celebrate the helpfulness and professionalism of the sales team, particularly noting strong communication and seamless car-buying experiences, there are significant complaints related to the service department. Customers express frustration over the lack of response to service requests and delays in scheduled maintenance, which undermines the overall experience. These serious issues in service management contrast sharply with the positive experiences shared by many buyers, suggesting a need for improvement in service operations.
What Users Like The Most
- Jorge made everything smooth and stress-free, answering all our questions and going above and beyond.
- The entire team was great, and I highly recommend this place to anybody looking for a new car.
- They were very informative and kept the lines of communication open.
- I was out of state, and I felt confident in making the purchase remotely because of the level of detail.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Im a local and can tell you This place is an absolute joke I've called about 5 times and got told they would call me back with a quote and recieved nothing from them withing the past 8 months as well as sent them emails which got no response from them and any time I've gone in they told me they would have to work on a service quote and they would call me and still nothing
I have like 3k worth of work thats needed to be done but I won't bring my vehicle to this place unless my work and everything was free because they dont care about the locals here in soldotna
We had a great experience at Kendall Soldotna, thanks especially to Jorge Garcia. He was absolutely amazing. Professional, knowledgeable, and genuinely helpful throughout the entire car-buying process. Jorge made everything smooth and stress-free, answering all our questions and going above and beyond to ensure my dad got the perfect vehicle. I highly recommend Kendall Soldotna and Jorge if you’re looking for top-notch service and a great deal! A big thanks to Adam as well!
We bought a 2021 ford certified used ford ranger lariat in late February. Found out after from people within the dealership it was never properly inspected which is why it needed a driveshaft and other work after purchasing it.
Now for months we’ve been dealing with vibration and shifting issues. After a dozen phone calls and rescheduled appointments, they looked at it and gave it back saying it’s either transmission or rear end. Based off what I’ve read online and know as a diesel mechanic it’s the transmission. They gave it back and said “don’t go on any long drives, we’ll call you when we get a loaner vehicle in”.
They’re dodge us over and over delayed delayed and pushed us off. Lied to us and etc. it’s been 2 weeks since they gave it back and it’s getting worse. A now claim it was inspected but missed. What did they not take it on a test drive? This is the second vehicle in a row for my wife and I personally that has had issues from them and getting service. 4th between me and a friend.
I don’t recommend going through Kendall for any vehicle. Ever.
- 43965 Sterling Hwy, Soldotna, AK 99669
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Metal Roof
- Asphalt Shingle Roof