- 620 W Howard St #90W, Live Oak, FL 32064
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
What people say about “Keen's Buildings”?
Customer feedback is overwhelmingly positive, with many highlighting the exceptional customer service and professionalism of the team, particularly Eric and Patrick. The communication throughout the purchasing process is frequently praised, making interactions feel friendly and supportive. Most customers express satisfaction with the quality of the products and the competitive pricing offered by Keen's. However, there is a notable complaint regarding a delayed order and difficulty in receiving timely updates, which has impacted some customers' experiences negatively. Overall, the positive reviews significantly outweigh the negative sentiments.
What Users Like The Most
- Eric Wood was a true professional from start to finish! My experience with Keen's was outstanding.
- Patrick was so friendly and helpful with answering all our questions.
- I found and bought everything we were shopping for, 12x20 shed and 18x40 RV carport. Best pricing around.
- The team was professional, knowledgeable, and attentive to all my needs.
- Chris made the whole process easy and had an excellent attitude throughout.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I’ve been trying to get some help on so many different other manufacturers and locations and I finally went to see Patrick there at Keens. He and the other gentleman working there went out of their way to help me, and I really appreciate it
Placed and order and deposit, never heard a word on my addition. 6 weeks later they claimed to have sent documents that were not signed. I never received any documents to sign. Talked with Chris, they finally sent the documents, I signed. Over a month later, nothing, called Chris again, he had me call the supplier, they were still waiting on information from Keen. One excuse after another. Now they refuse refund of deposit. Will file a credit card claim and go to court if needed. They are not a BBB member, not trustworthy. Avoid.
Update to my review, 6/13/25, owner contacted me and we were able to work everything out. Now have installation scheduled. I very much appreciate them trying to make things right. They still need better checks and balances to make sure there are no issues, but I also appreciate them trying to correct the situation. Will update again after installation.
6/25/25 update, many thanks to the company president for making sure my addition was installed and everything went smoothly. No issues with the install. Family and friends have purchased at least 5 buildings from Keens over the years. It's very nice to see a company step up and completely meet the customers needs, rare these days.
Eric Wood was a true professional from start to finish! My experience with Keen's was outstanding and I recommend them to everyone looking for a shed or carport. The communication with the team was great and I'm happy with the outcomes. Thank you!
Company Locations
Head Office
Branch Offices
- 620 W Howard St #90W, Live Oak, FL 32064
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof