Contracted a 24’x24’ garage with them. They poured the pad and delivered materials for a 22’x22’. Dane, the project manager, had mistakenly planned and sent materials and subcontractors for the wrong size. They offered siding for free to make up for this, which we accepted, but had to change our own plans to accommodate and ended up with a smaller garage than we wanted.
The whole project was frustrating from the beginning. Dane told me I had to ask for my own updates, because “I don’t know what the homeowner wants to know.” I want to know when you will be on my property and what you’re doing when, I don’t think I should have to ask for this information. I understand some homeowners might want explicit details of what’s being done, but I think just a basic update of when someone will be on my property and what they’ll be doing that day is not too much to ask.
BUT when told that workers would be on site doing work, they didn’t always show up. My husband took a week off from work because we were told they’d be out to pour the pad, but instead someone from Polk County came out and said the building permit hadn’t even been approved yet, after Dane told us it had been approved and a crew would be out to pour the pad.
A week or so later when the crew did show up to pour the pad, they used random things they found in my yard (my burn barrel, car jack stands, etc.) without permission to hold down their tarps, then just chucked those things wherever in the yard when they were done with them.
When the garage was almost complete, we were told several times that a crew would be out to “finish up” and they never showed up, or they came for a couple of hours and then left. Then, we were texted by Dane repeatedly that they were done when they were not, and had to have a crew come back. Days and days of “they’re done”. Nope, they aren’t. The building crew were told we were having an automatic garage door installed in a garage with no electricity, and we had to call them back just to get the garage door installed properly (still not sure it was, since they didn’t even have the right parts, and the door closes with too much tension, and you can see light around the whole door from the inside).
They left a ton of leftover materials and garbage laying around in our yard, partly because they put off the project after materials were delivered, and plenty got buried in snow and forgotten. But also because they just left their garbage everywhere. Mt Dew cans, Casey’s bags, cigarette butts inside the garage and on the ground outside, and general garbage from the crews.
Ultimately, we got a garage, and this company built one for us. Smaller than we contracted for, and with a bunch of crooked roof joists and sill plate is messed up, but I guess we can fix that for ourselves. Took at least a month longer than we expected, and with loads of problems. We were just DONE dealing with this company and didn’t want them to send any more people out for 2 hours and Dane text “they’re done” when they’re not.
I have plenty of screenshots to back all this up, because this company likes to blame things on the customer. I’m seeing that in their reviews.
Dane completely botched this project from the beginning from the size of the project and ordering materials, to hiring subcontractors who trashed my property, to not keeping the homeowner informed, to not making sure the project is actually done properly and finished. We signed off and paid for this job because we wanted them to never step foot on our property again.