J.W. Painting & Remodeling

Good 2.0 (4 reviews)

123 Carolina Pines Dr, West End, NC 27376
Commercial Roofing
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available

Website jwpaintingnc.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At J.W. Painting & Remodeling, we pride ourselves on our versatile capabilities and technical expertise, serving both residential and commercial clients in West End, North Carolina, and surrounding areas. Our comprehensive range of services includes gutter cleaning, roof leak repair, roof cleaning, green roof repair, and TPO roof replacement. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our organized approach and commitment to delivering durable, high-quality results set us apart in the industry. We understand the importance of reliability and consistency, which allows us to build lasting relationships with our clients. Whether you're looking to enhance your home or undertake a larger commercial project, we are dedicated to providing long-term value through our skilled craftsmanship and thorough project coordination.

What people say about “J.W. Painting & Remodeling”?

Customer feedback regarding the services provided by this company is overwhelmingly negative. Many clients reported severe dissatisfaction with the quality of work, citing inadequate equipment, poor execution, and lack of responsibility for mistakes. Complaints about unprofessional behavior and disrespect towards customers and employees were common. Furthermore, the communication and commitment to timelines were criticized, with several jobs left incomplete or poorly done. Overall, the sentiment reflects a lack of trust and dissatisfaction with both the service and the attitude of the company.

What Users Like The Most

Bill and his staff were very courteous and polite and do amazing work.
I would strongly recommend J.W. Painting and remodeling for their full remodel.
Very pleased with his work.

What Users Like The Least

If I could leave a negative star I definitely would.
Worst contractor experience of my life. DO NOT HIRE!
His conduct towards his employees was demeaning.

Services: Gutter Cleaning Roof Leak Repair Gutter Companies Services Roof Cleaning Green Roof Repair TPO Roof Replacement

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Overall Company Rating

Average 2.0

Out of 4 reviews

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James Patrick

Google review

Jul 20, 2025

If I could leave a negative star I definitely would. We hired this company for a power wash of a single story vinyl house. This guy is a joke. Used inadequate, broken equipment on our job. There was no power washing done, only a quick rinse and relied on bleach applied with a weed spray application bottle. Never used a ladder to properly wash gable ends. The entire house took him approximately one hour, realistically should have taken 4 hours. He left all the windows streaked with dried on bleach, which we had to remove our selves. Hired him to power wash but he left us with far more work. Yelled and be whittled his employee constantly. Just a complete disaster. Children could have done a far better job. WARNING never think of hiring this man with a 2.7 google review status.

Billy Elkins

Google review

Nov 18, 2022

J.W. Painting and remolding did a full remodel of my kitchen very please with his work bill and his staff were very courteous and polite and do amazing work would strongly recommend

Jason Lloyd

Google review

May 4, 2019

Worst contractor experience of my life. DO NOT HIRE! This man will not take responsibility for any wrongdoings or issues that arise. He will disrespect you, his employees, and your neighbors.

Hired for paint job and was left with results that my three-year-old can do. He expected me to pay for his mistakes; complained when he could not cut corners. If you hire, insure contract is spelt out to the T.

Kristina Lloyd

Google review

May 4, 2019

We hired Bill to power wash, caulk, sand and put 2 coats of paint on our house. New rain gutters were added on to the project at a later point.

We signed the contract on Apr 3 and last saw him yesterday, May 2. Minus a week when he was gone on vacation, that's 3 weeks of painting my house .

Anyways, our experience was very disappointing. Bill is a very immature individual who should not own a business. His conduct towards his employees was demeaning. He had no respect for either myself nor my husband, which showed in the way he spoke to us; no respect for our neighbors, who shared with us the vulgar language used, at a very high volume, when we weren't home. He was rude, didn't listen and when mistakes were made based on that, he was quickly to blame everyone.
NOT ONCE DID HE ACKNOWLEDGE THAT HE ERRED. NOT ONCE DID HE TAKE RESPONSIBILITY FOR ANYTHING.

The quality of the work is less than satisfactory. He claims to have 25 years of experience, but it doesn't show in practice. We are familiar with the process of having our house painted. BILL HAD NO PLAN!!! He delivered a very sloppy paint job, with overspray on the roof and brick. Damaged our personal property in the process, didn't clean up his tools at the end of the work day and left sharp gutter pieces and rusty nails spread out around the house, where my kids run and play. We heard so many different excuses that it's hard to believe anything he says at all

In the end, we couldn't wait to be rid of him. We will be completing the unfinished job ourselves. We will NOT be hiring J.W. Painting & Remodeling for any further projects + will definitely NOT recommend this company to anyone else.

Of course, this is only our experience & if you expect quality work, respectful treatment and good communication, you may want to consider finding a different contractor as well.