- 4379 NC-211, West End, NC 27376
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Seven Lakes Ace Hardware”?
Customer feedback is predominantly positive, highlighting exceptional service and helpful staff across various departments. Many customers appreciate the friendly and knowledgeable employees who go out of their way to assist, whether in-store or over the phone. Positive experiences are noted both in product availability and customer interaction, with several customers mentioning how staff members actively engaged with them to ensure satisfaction. However, there are a few significant complaints regarding uncomfortable experiences with staff behavior, which might deter some customers from returning. Overall, while the service is praised, attention to customer comfort and perceptions should be addressed to enhance the shopping experience.
What Users Like The Most
- I received excellent customer service at Checkout from Store Associate/Cashier(s) AYDEN, who directed me to the proper location of the item(s).
- The staff at the Seven Lakes Ace have always been helpful.
- Spoke to Tom over the phone to see if a product was in stock. He was super friendly and helpful!
- Very kind and helpful sales team. They didn't have what I was looking for and called around to other stores.
- Was greeted at the door by a very friendly salesman my puppy was welcomed and offered a treat.
What Users Like The Least
- Clearly this older dark haired female didn't want to take my money today with a smile.
- He asked if I needed help and I politely told him -no-... he stood at the bottom of a ramp watching me.
- If you come in there looking as if you don't live in 7 Lakes, some of the workers follow you around the entire time.
Recommended Reviews
I came from 45 min away to get one specific item, as I milled around trying to find it, a very helpful and sweet associate helped me go right to the item and gave me some milwuakee merch for my fiancé. the cashier was sweet as well, I signed up for the rewards program simply to help pad their numbers (psst yall should too)
I purchased (4) specialty light bulbs. I received excellent customer service at Checkout from Store Associate/Cashier(s) AYDEN, who directed me to the proper location of the item(s); and MATT, who completed the purchase transaction quickly and efficiently, while also patiently explaining my discount options. Thank you to both of these gentlemen who are terrific representatives of this Ace Hardware Seven Lakes location.
Several good individuals all the way from the greenhouse up into hardware and home supplies. Always willing to help and reaching out to you before you ask.
- 4379 NC-211, West End, NC 27376
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered