- 1030 Seven Lakes Dr Unit H, West End, NC 27376
- Commercial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “SERVPRO of Pinehurst/Moore & Montgomery Counties”?
Overall, customer sentiment towards SERVPRO is overwhelmingly positive, highlighting their excellent customer service, prompt delivery, and effective communication. Many customers praised the team's professionalism, responsiveness, and ability to handle water damage situations efficiently. Reviews frequently mention the thoroughness of the technicians and their dedication to keeping customers informed throughout the process. However, there are a few concerns regarding follow-up communication, with one customer experiencing a lack of response after an initial estimate. Despite this, the majority of feedback underscores a strong commitment to service and customer satisfaction.
What Users Like The Most
- I have to get these people credit for a great response, job, and follow-up very well done during a very tough time.
- Chandler and Justin were incredibly kind, understanding, not rushed. They were trustworthy and honest!
- Justin and Josh called ahead to let me know when they would be arriving, clearly explained what they would be doing.
- Their communication was excellent and they always kept us informed with their progress.
- Called on a Monday night and had somebody here the next morning at 9am. Work began immediately and took two days.
What Users Like The Least
- They never called back. After this they literally pretended they had no idea who I was when I called back.
- I had another company come and do it the same day and did a great job.
- After about a month of this weirdness, I had another company come and do it the same day.
Recommended Reviews
I have to get these people credit for a great response, job, and follow-up very well done during a very tough time for all here in the Sandhills during a flood. I remember two names in Derek and Tyler, but all responded well and answered all of our questions. Very impressed with that first day response as I knew you were all swamped with calls.
SRF Services
They collected my info to come clean the ducts at my house. They came to look and give an estimate and said they would be able to come the following week. They never called back. After this they literally pretended they had no idea who I was when I called back. I even gave my info a 2nd time and again the same thing. After about a month of this weirdness, I had another company come and do it the same day and did a great job.
The Servpro team was great dealing with my water loss, thank you. Luke, chandler, Justin Tim and Allen would highly recommend them
- 1030 Seven Lakes Dr Unit H, West End, NC 27376
- Commercial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered